Reviews for Klaviyo: Email Marketing & SMS

I'm new to email marketing, and Klaviyo has been so easy to use. The platform is beginner-friendly, and the email templates and analytics make it simple to create and track campaigns. The Flows, Campaigns and Popups are super easy to create, edit and manage. I don’t use SMS, but the email tools alone are great for my business. Highly recommend Klaviyo to anyone starting out with email marketing!

brilliant app and easy to use We couldn't agree more.

Great for email Marketing Thank you for the 5-star review!

been an invaluable tool. We came from mailchimp. Much better platform here.

Très intuitive Merci pour votre retour ! Nous sommes ravis que vous trouviez Klaviyo intuitive. 😊

Pricing is really predatory, it increases waaay above what they initially show and they automatically charge you more. When installed, it created a bunch of fake accounts which were just Google Bot "subscribers" with fake emails and now charges me at a much higher price tier just because it considers those somehow to be real people and counts them toward my total. Pretty ridiculous. They don't prorate nor will they allow any free trial or test of their email system. Templates for emails weren't very good and were difficult to use. Thank you for your feedback. We’re sorry to hear about your experience. Our team will reach out shortly to address your concerns. We appreciate your patience.

I would give a 0 if possible. DO NOT SWITCH to klaviyo. We have been in business for 9 years and when we switched to K, our 60% open rate dropped to 20% and all of our emails land in SPAM. All they could say was it was losing consumer confidence and we have to do their "reputation repair" Klaviyo totally screwed us on all big sales. Any one have any idea who else would be a better alternative? Need to get out of klaviyo ASAP

Vey quick, simple and seamless integration with Shopify.

Klaviyo has made sending promotional emails a breeze. Love how easy it is to add new emails through Shopify POS and through our website. Copying campaigns and blocks super easy too, saving time and optimizing our reach. Highly recommend!

Peter was incredible helpful today with my questions. He has been the most informed and easy going Klaviyo support communication thus far. Thanks, Pete!

klaviyo is the best ESP on the market for sure. love the userability

I used Klaviyo which is very simple and easy to setup. Creating email is very simple to compare than other email marketing platforms.

Customer Service and the App are wonderful. I recommended to everyone