Reviews for Klaviyo: Email Marketing & SMS

very good and easy to use a very amazing app.

I've been using Klaviyo for a month and I love it. The developers seem to have managed to build something that is very flexible with a lot of functionality, yet very simple to use, well done! Also the support is amazing! Really can't fault it :) EDIT: I spoke with Hayley today, she was really friendly and helpful, thank you!

C'est le meilleur outil, qui nous permet de ramener les acheteurs en magasin, de les faire revenir et de les fidéliser par le biais de leur courrier électronique. EdoÉlite

Awesome!

Great experience with Klaviyo

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.

We've been using Klaviyo for some time, and the customer support we received has been excellent. Thank you!

Excellent tools

Excellent App to have integrated into your shopify store. Thank you Klaviyo

I'm still learning, but I'm enjoying this very much. Recommend to others AAA+++ Very Good for newbies building their audience.

If you need any level of customer support, I'd recommend avoiding this platform. When the app works, it's good. However, I had a problem with their Flows - some of the conditional filters weren't behaving as expected - and opened a support ticket on 4/11/24. Today is 6/14/24 and all I have is repeated emails from their support teams after I ask them for updates saying "engineering is still working on it". Absolutely terrible support and there's no way to speak to anyone about the issue beyond chat and email.

Great customer support! always answers my questions and no task is too big or small :) Thanks for the great support Meghan F!

The only relevant email marketing service.

Klaviyo is a super easy email marketing platform that links seamlessly with Shopify. Very happy with the professional layout.

Simple d'utilisation, si vous n'utilisez pas encore les emails je vous conseille vivement klaviyo !

Grip Clean

2024-06-13

United States

One those "large" companies that wont help you when you need it. Expensive to the max for this program also. If you are a "large" company also then maybe this app is for you. But for small biz - im going a cheaper route with an agent that can actually help me.

Det bedste der findes

Nice app !

Debra's Passion Boutique

2024-06-12

United States

I have had great experience on Klaviyo. Fast support. Customized emails and templates. Love this app. Don't hesitate to use. Make sure all your templates and settings are correct before you launch. Builds revenue - you would not think so - but so many people shop off emails.

I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!

Hands down the best email marketing platform out there. We have seen a big uptick in our revenue from using Klaviyo. From the robust functionality and integrations to the customer support, this app is the best in class.

It's a great app with great customer service.

So nice

We love this tool

Love the functionality of this platform! Has made it so much easier to target different sections of my list!