Reviews for Kiwi Size Chart & Recommender

Great service with explanation and videos in the chat! Very helpful, friendly and extensive. They show you exactly what to do step by step.

Handige tool om uitgebreide maat beschrijving en uitleg te geven. Met deze tool kan je het de gebruiker zo makkelijk mogelijk maken om de juiste maat te kiezen

Je recommande. Installation facile, une prise en main détaillé étape par étape. Et un service client réactif pour m'aider à bien positionner le guide des tailles où je voulais. Merci à Daniel du service client !

Awesome Customer Service! Quick response, Love the app and it does everything it needs to do, thank you Daniel and Ron

Great Customization and Awesome Customer Service! Love the app and it does everything it needs to do.

The app itself is great! The support could help me a little out as well at the beginning. Sadly that changed. I made a reqeust around 3 weeks ago and they replied, that they will have a look at it. Then a day later they said, they will fix this now and do some CSS. Sadly after that, I contacted them many times and got only one reply saying he will chase this up with the colleague I was in contact before. And now since two weeks, there is not one reply from them. Contacted them many times, but don't get an answer anymore.

Great app and good value. Just don´t think it´s right to charge for the feature of importing tables from images. Should be included in the paid version.

I am very happy with this app help support, I have to congratulate them. The team answered me within minutes and helped me without any problems and with the fastest solution thank you Daniel.

Great app with a lot of options to choose from. Support is fast and very helpfull. They can fix a lot of things like lay-out changes. I would recommend this app! It's also very easy to use.

Nice app. Work as expected. We use it in several stores. We had some problems with synchronization between store, but developer solve it quickly. Five starts for support.

Why did your size chart suddenly explode?I paid specifically to use your features for you.HOLY SHIT.Problem solved in time, give 3 points

Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?

ur five sites use your APP, and all of them have paid for one year. Now all sizes are not displayed, and your APP cannot enter. This has a great impact on our sales. Please solve it as soon as possible. , and give us the reason

Your app won't work. What's going on?/There is a big problem with their app, now all the size charts don't show up !!!

Hello, need help. Why all size chart of our products are suddenly disappeared ?? How to solve it??? Pls contact me asap. Thanks.

Poor customer service. slow support to no support. there are free alternatives guys this one is too complex and doesnt worth the hassle

Ines Gloves

2022-06-01

Netherlands

Great app. The response to our support question took a while, but was solved in the end. After using this app for a year now we are still very happy! Thanks guys!

The size chat is great, but I can not find a way to contact with your team. I have a problem about the size quick view, it has no effect in my current theme, but I can not get any help. Also, this app will distort the pictures when you use the Shopify theme Avenue

enthusiastic support , tôi là người Việt Nam. Dùng app này tốt nhé. phù hợp cho các cửa hàng thời trang. cảm ơn đã đọc bài.

This app was super useful for setting up size charts for a wide variety of different product types in our store. Our previous app was tag-based, which was not sustainable for our company. Kiwi uses condition-based product matching which is super easy and logical to set up; now we can leave everything be and new products will automatically have size charts with no extra work. The charts themselves are highly customizable and intuitive to make, and the built-in app features allow you to place the size chart link anywhere you'd like on your product pages with ease. I tested several size chart apps before finding Kiwi, and Kiwi checked off all of our boxes and was clearly the best option out there!

I'm trying to contact them but their captcha verification does not work properly and they dont seem to have an email

Perfect for our requirement. We need to insert custom size charts for our products and this works well for us. Very intuitive setup and configuration.

Loved it the best customer support this is really one of the best shopify apps to add and especially for the price.

This is a super easy app to configure and use, and contains all the features and customization ability needed. The support is excellent, and since installing our rate of returns because of sizing has been extremely low. Highly recommend.

Although we've been loving this app for a year now, it suddenly stopped working. Big display issues, and analytics data not available for the past 2 months, although we're on the ultimate plan. I have contacted support 8 days ago. They said to be looking at the issue, but I haven't heard back, or got any update on the progress. We rely heavily on this app for our store and will have to pause our ads. I will of course edit this review as soon as I get an update. We will be waiting in the meantime. Please improve your communication in the support/tech team. Thank you. EDIT 1: After being assigned to Luci from tech support, getting nowhere in 8 days, having days with no replies, and me leaving a 1 star review, I had a message from another support member, Zach. He actually listened, ask a couple questions and was able to fix one of the issues in like 3 minutes. I felt heard for the first time here. Now I'm waiting for the second issue to be solved, but this gives me hope! Thanks Edit 2 (April 14th): It's now been 2 weeks and still no solution found on the other bug (all data analytics lost from January). The tech team is still working on their bug. We will have to move forward without this.