Reviews for Kiwi Size Chart & Recommender

I recommend this app for beginners

Awesome

Thank you for the 5-star rating!

Really ELITE

Thanks for the great review!

a little confusing at first but once you get it down very useful

Thanks for the honest feedback. Were you upset about something within the app? It's important for us to understand what your issues were so we can improve our services for everyone, but we unfortunately don't have a record of any contact with you. I would be very grateful if you could let us know what we could be doing to create a better experience for you and our other customers. Regards, Hannes Bez - Director of Customer Experience

Has never worked on my site. Contacted support and received replies but it seems like there's a disconnect between support and the actual developers who can fix the problem. Waited 4 days for it to be fixed, still no progress so I'll move on to another app instead of continuing to miss out on sales.

great customer service and answer questions quickly, I love being able to customize my own size charts

Nice app, support 100 points, help with everything.

Muitoooo bom, vou fazer o comentário em português porquê o Dropshipping no Brasil está crescendo muito. Ótimo para colocar a tabela de medidas e o suporte é maravilhoso!

Setting up the custom recommender initially seemed daunting, but the Kiwi support team made the process incredibly smooth. Their exceptional assistance had me up and running quickly, and they tackled every challenge with ease. It's refreshing to experience such high-quality support.

We have used Kiwi Sizing for a good few years now and can highly recommend this app to your shopify store. Easy to setup, and support are very helpful when we have any questions.

This app is really simple to use and does exactly what I need it to do even on the free plan. It easily integrates with my shopify store and I can allocate it to the products that are relevant.

Great app that we've been using now for a couple of years. Very simple setup and customer support is great.

I have been using this kiwi size app and found it is very useful and convenient. However, Kiwi Sizing wants to charge us full while we place a store $9 monthly to shopify. So I do not recommend this app because it is not fair to pay their fee while the store is on-hold.

Support was super fast and friendly. Helped us out greatly. Couldn't figure something out and they fixed it for me. Thanks again!

The best size chart I used!!! The customer service is also great!!!!! Girlie is very professional!!!

Size recommendations are inaccurate. How can I improve? I put all the measurements and set it up correctly I believe. Please help

really loved the support rep, Daniel has been all with me for hours to solve my issue..really loved the customer experience :)

Am very satisfied. Fits perfectly. Since many customers often have to measure with me, this is very good. Was a bit difficult to set up, but I was helped very quickly by Daniel. top!

Update: this app used to be very good but the support is not responsive even after 4 days of waiting. It's hard to reach them although it is mentioned they are available every day. I have checked the chat logs and emails even spam folder and nothing! Very sad to see good apps like this lower their level of customer service after some time. Might switch to another app soon since the app is also throwing an error in our theme. Old review Sep 2022: This app is very easy to work with and has lots of features. The support team is fantastic!! Highly recommend it

We had a look at other size guide apps, and found Kiwi to be the best. Support is fast and helpful. The app isnt perfect yet, but I'm sure these guys are working hard to make even better.

I was initially really excited when I discovered this app. The perspective of utilizing the size recommender to enhance the customer experience was truly promising. However, my enthusiasm quickly waned when I realized that the size recommendations provided by the app were inaccurate, despite providing all the necessary sizing information. Seeking a resolution, I promptly reached out to the support team for assistance in rectifying the issue and getting the app up and running smoothly. Unfortunately, my disappointment persisted as the support team failed to address my concerns effectively. They assured me that they would examine the sizing charts and make the necessary adjustments, but it has now been nearly two months, and no progress has been made. This situation is deeply regrettable because the app's features appeared to be excellent, and I was genuinely looking forward to implementing them in my store. However, after two months of having the app installed and being charged, I have been unable to enable it or benefit from its functionalities. Overall, I am extremely dissatisfied with the inaccurate recommendations and the extremely poor support experience I have encountered. Dealing with the app's support team has been nothing short of a nightmare. Their promise to "have a look" at the issue has resulted in weeks of waiting without any meaningful updates or resolution. As someone who has been using Shopify for nearly five years, I can confidently say that this has been the worst support experience I have ever had with any app thus far.

The service is great, I wanted to fix the size chart in the code and they fixed it for me. There is a lot of futures in the app