Reviews for Kiwi Size Chart & Recommender

enthusiastic support , tôi là người Việt Nam. Dùng app này tốt nhé. phù hợp cho các cửa hàng thời trang. cảm ơn đã đọc bài.

Perfect for our requirement. We need to insert custom size charts for our products and this works well for us. Very intuitive setup and configuration.

I'm trying to contact them but their captcha verification does not work properly and they dont seem to have an email

Loved it the best customer support this is really one of the best shopify apps to add and especially for the price.

This is a super easy app to configure and use, and contains all the features and customization ability needed. The support is excellent, and since installing our rate of returns because of sizing has been extremely low. Highly recommend.

Although we've been loving this app for a year now, it suddenly stopped working. Big display issues, and analytics data not available for the past 2 months, although we're on the ultimate plan. I have contacted support 8 days ago. They said to be looking at the issue, but I haven't heard back, or got any update on the progress. We rely heavily on this app for our store and will have to pause our ads. I will of course edit this review as soon as I get an update. We will be waiting in the meantime. Please improve your communication in the support/tech team. Thank you. EDIT 1: After being assigned to Luci from tech support, getting nowhere in 8 days, having days with no replies, and me leaving a 1 star review, I had a message from another support member, Zach. He actually listened, ask a couple questions and was able to fix one of the issues in like 3 minutes. I felt heard for the first time here. Now I'm waiting for the second issue to be solved, but this gives me hope! Thanks Edit 2 (April 14th): It's now been 2 weeks and still no solution found on the other bug (all data analytics lost from January). The tech team is still working on their bug. We will have to move forward without this.

The app seems good, but I really cant use it, because after installing it, it messes up the product pictures on the product page of my theme. The pictures of the featured products become very streched and ugly, which brings negative experience to our customers. I contacted support and provided detailed explanation from where the problem comes, but never got a response after that if they plan to fix this issue. Really pitty, because I want to use the app and the recommender option, but since the support is not answering and providing a fix of this issue, I have to look for another app.

Tienen un excelente servicio al cliente, solucionaron mi problema rápidamente, además de darme consejos para mejorar la aplicación. Es una buena aplicación

Zach is seriously helpful!! Rarely leave reviews but I just wanted to say a massive thank you to him for all his help thus far!

Update Apr 26: Hannes reached out and the team did their best to recreate the charts for me. I appreciated this, but it did take 2 months with several communication issues such as support team members missing my messages. Seems like they are trying to improve their support process-I'm hoping to see this and thanks again. ------------------ Decent size chart app with the slowest support I've ever seen. The team might as well be on Mars with their responses that take days. I migrated from woocommerce and they screwed up my charts in the process and deleted the original ones including the template. Now if they can't fix it, I have to recreate a dozen charts from scratch. It's costing me sales. Please hire competent people.

Best app to add sizing charts to your store, also has advanced mapping functions available! Very good integration and helpful customer support.

Don't know how to say express my gratitude towards the level of service I receive from Zach. I reached out needing help with setup and he went above and beyond to make sure he got what I needed done. Thank you so much, five stars is not enough, it should a 10 or more.

Kiwi helps us a lot! We can set a size table for products separately or in units. Besides, the support team is really nice, they assist you patiently and try different solutions to reach our expectations. Recommend Kiwi to whom search for a sizing app.

This app is awesome and has helped my customers understand their size preferences, it has also made shopping easier, Also Zach has also been helpful in solving some issues we encountered

This is a relatively simple app that can add a lot of benefit to your customers while buying! I was able to set up a dynamic size recommender in under an hour and ZACH answered all my questions through the web chat when I ran into any snags! Would recommend this APP FOR SURE!

So happy with the app, Zach was amazing at helping us with the recommender formulas so we could get the app up and running.

I use this app to include size chart in fashion category. I looked around for many apps for this purpose. This is the only one that meets the needs of our store. Support is amazing and express. I highly recommend this app. Kudos for a great job. Keep it up.

This app has been easy to implement and has helpful staff to support you along the journey. Thanks Zach. This app has proven to be beneficial to my customers and user-friendly which is exactly what we were looking for.

Zach saved my day! He delivered above and beyond. I really appreciate this company for making a cohesive user experience.

Muy buena aplicación, funcional y con buen recomendador, la atención al cliente muy rápida y eficiente

This app is AWESOME! The functionality is great, they provide templates if you don't know how to structure one yourself, or you can upload custom images if you are more experienced. w/ designing the charts. It automatically converts inches and centimeters for you. The customer service is probably what is most impressive. Super attentive & responsive.

Since we installed this app, the numbers of questions regarding the sizes have decreased a lot ! The recommender is more than 95% correct with every datas we put ! Support is very great too, fast and efficient ! Thanks a lot !

Love this app! Makes our size charts look professional and love that we can customize the look to match our brand! Also, customer service is responsive and excellent!

so far great experience and i received an email response even on weekend within 48 hours, we got on chat and fixed the issue i had within 5 minutes. so far - no disappointments, only positive :)

Love this app! I am so glad it converts US sizing to all other international sizes automatically on my website!