Reviews for Kiwi Size Chart & Recommender
2022-11-27
Canada
stopped working during the busiest time of year!! BFCM! no support after hours , had to switch fast to another app as we were losing sales. What a joke.
Bicycle Booth
2022-11-27
Canada
on the busiest time of the year (black friday) app decides to crash, have no access to the back end and charts take forever to load on product pages. Definitely ditching this app as soon as possible!
Urban Kit Supply
2022-11-07
Finland
It's ok to use and does what it promises. It is very unfortunate that it does not support multilingual use - not even the native version. Shame.
Flotte | Vêtements Imperméables Recyclés et Colorés
2022-10-21
France
We've been using this app for many months now. It was reliable up until we started to have issues on some products. The support has been really bad, they've been dragging us for one week to solve the issue, and it's not even solved yet !! We opened many tickets and it's starting to hurt our business as customers cant find the size guide they are looking for and we are not being able to edit any guides on the back office.. Errors everywhere! We are seriously thinking to switch to another app you should too if you'r reading this!
Naturana Onlineshop
2022-10-17
Germany
Very bad Support. I am waiting over a week for help. They reply after 1 day only write 1 sentence and are offline again for a day.
Kipean Designs
2022-09-14
United States
Customer service was fast and efficient. Ron understood where I wanted to move the sizing chart link and it looks awesome on my store!
Papilio Design
2022-09-13
Netherlands
Great service with explanation and videos in the chat! Very helpful, friendly and extensive. They show you exactly what to do step by step.
No Verge
2022-09-07
Netherlands
Handige tool om uitgebreide maat beschrijving en uitleg te geven. Met deze tool kan je het de gebruiker zo makkelijk mogelijk maken om de juiste maat te kiezen
Mummy Nantes
2022-09-01
France
Je recommande. Installation facile, une prise en main détaillé étape par étape. Et un service client réactif pour m'aider à bien positionner le guide des tailles où je voulais. Merci à Daniel du service client !
TACVASEN
2022-08-31
China
Awesome Customer Service! Quick response, Love the app and it does everything it needs to do, thank you Daniel and Ron
Bomens
2022-08-31
Canada
Great Customization and Awesome Customer Service! Love the app and it does everything it needs to do.
NotFarFetch
2022-08-30
Switzerland
The app itself is great! The support could help me a little out as well at the beginning. Sadly that changed. I made a reqeust around 3 weeks ago and they replied, that they will have a look at it. Then a day later they said, they will fix this now and do some CSS. Sadly after that, I contacted them many times and got only one reply saying he will chase this up with the colleague I was in contact before. And now since two weeks, there is not one reply from them. Contacted them many times, but don't get an answer anymore.
VIR-GIL
2022-08-16
United States
Great app and good value. Just don´t think it´s right to charge for the feature of importing tables from images. Should be included in the paid version.
Lazecca Fashion
2022-07-28
United States
I am very happy with this app help support, I have to congratulate them. The team answered me within minutes and helped me without any problems and with the fastest solution thank you Daniel.
Wolf Fashion
2022-07-18
Netherlands
Great app with a lot of options to choose from. Support is fast and very helpfull. They can fix a lot of things like lay-out changes. I would recommend this app! It's also very easy to use.
bonprix.si
2022-07-09
Slovenia
Nice app. Work as expected. We use it in several stores. We had some problems with synchronization between store, but developer solve it quickly. Five starts for support.
Manviss
2022-07-06
China
Why did your size chart suddenly explode?I paid specifically to use your features for you.HOLY SHIT.Problem solved in time, give 3 points
Nomadog
2022-07-05
Canada
Your app won't work. What's going on?/There is a big problem with their app, now all the size charts don't show up !!!
deolina
2022-07-05
Portugal
ur five sites use your APP, and all of them have paid for one year. Now all sizes are not displayed, and your APP cannot enter. This has a great impact on our sales. Please solve it as soon as possible. , and give us the reason
Luna's Wish
2022-07-05
China
Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?
BEOTYSHOW
2022-07-05
United States
Hello, need help. Why all size chart of our products are suddenly disappeared ?? How to solve it??? Pls contact me asap. Thanks.
99-j
2022-06-24
United States
Poor customer service. slow support to no support. there are free alternatives guys this one is too complex and doesnt worth the hassle
2022-06-01
Netherlands
Great app. The response to our support question took a while, but was solved in the end. After using this app for a year now we are still very happy! Thanks guys!
MEWOW#OOTD
2022-05-28
China
The size chat is great, but I can not find a way to contact with your team. I have a problem about the size quick view, it has no effect in my current theme, but I can not get any help. Also, this app will distort the pictures when you use the Shopify theme Avenue
CKS Online
2022-05-26
United States
This app was super useful for setting up size charts for a wide variety of different product types in our store. Our previous app was tag-based, which was not sustainable for our company. Kiwi uses condition-based product matching which is super easy and logical to set up; now we can leave everything be and new products will automatically have size charts with no extra work. The charts themselves are highly customizable and intuitive to make, and the built-in app features allow you to place the size chart link anywhere you'd like on your product pages with ease. I tested several size chart apps before finding Kiwi, and Kiwi checked off all of our boxes and was clearly the best option out there!