Reviews for Kiwi Size Chart & Recommender

heel vriendelijk klantenservice en zeer snel antwoord ze hebben mij door heel het proces geholpen!

Thank you for taking the time to leave a review Zentara team!

good app

Servicio rápido, atento y eficiente. ¡Gracias!

Software is great and useful

GREAT!

Wild One

2024-04-03

United States

The app is working well for us. Customer support is excellent. They respond quickly and have really effective reps to help with any issue. I do wish the reporting side of the app worked a bit better.

Thank you for the taking the time to leave a review Vella's Creations and team! We appreciate your support.

great app

GREAT

i'm store owner & started using this app recently after very disappointing results with couple other size chart apps - highly recommend this app. Still learning it but core functionality has most everything i wanted. A little challenging for me to learn (i'm not strong technical person), but Helpdesk has been GREAT (quick responses, clear how-to instructions including illustrations & short videos). Once you learn flow of app, it's very intuitive. Suggestion to make app even better (if not too complicated re coding) - add functionality to adjust column width, also moving text to second line of column heading (Helpdesk offered to add, I told them not critical but keep me posted if it's added in future). Overall, very happy with this app. thank you Kiwi!

Been using this for a short bit and it blows me away how handy this is.

ok

EASY TO USE

awesome service

Hi there! It looks like you're unhappy about your experience with Kiwi, but we're not sure what the problem is. We don't have any support tickets for your store. I'll reach out to you by email - we'd really love to help! Hannes Bez | Director of Customer Experience

Myam did a great job! She did exactly what I wanted.

Fantastic app. Easy to use. Great support from the team. Enough in the free plan to get started. When it's time for more features will definitely consider upgrading to a paid plan.

fire

@Update: The top has contacted me and they where sooooo helpfull! It was an amazing meeting where they give me the time to explain the issue in detail! Amazing service and the issue is solved :) Thank you @Hannes and @Lauralynn! . I have been a loyal user of this application for many years, and generally, I have found it to be a satisfactory tool. However, my recent experience has significantly tarnished my view due to an unresolved technical problem persisting for four to five weeks. The core issue lies with the app's inability to allow translating app's translate the size chart into different languages. The translation application involved has communicated that resolving this matter would be straightforward on their end; however, they are hamstrung without legal permission from the Kiwi app team. This necessary authorization has been pending for over a month now, leading to a standstill situation. . During this period, the Kiwi support team's response has been disappointing. I have been advised repeatedly to await a resolution, but there appears to be no real sense of urgency or understanding of the critical nature of this issue from their side. The lack of a translated size chart has directly impacted our ability to cater to international customers, leading to lost orders and revenue. It is disheartening to see the Kiwi team's nonchalant attitude towards what I believe is a significant problem affecting user experience and sales. This situation reflects poorly on the support infrastructure and customer service ethos of the company. In conclusion, while this app has served me well in the past, the current lack of support and resolution regarding this technical issue forces me to reconsider its utility and reliability. I hope this review serves as a call to action for the Kiwi team to address and rectify the situation promptly. Heopfully this review will reach the CEO and he/she might help us solving this issue in a couple of clicks. This is a test for the application wether they are able to understand and feel the urgent need of users. I hope this review will bring an urgent change.

Very good

Thank you for the review Sha.j.collections! Your 5-star review helps us a lot.

HELE GOEDE APP. veel verschilldende opties

Very easy to use.

Thank you for taking the time to leave a 5-star review Volette team! We appreciate your support.