Reviews for Judge.me Product Reviews App

They answered all of my questions

Excellent customer service!

There's got to be a better ratings app!

We’ve had a great experience with Judge.me. It’s been reliable with no issues, and it’s helped us collect additional reviews outside of Google. The app also integrates smoothly with rich snippets, which has worked perfectly for boosting our visibility. Highly recommend!

The best app to use to collect reviews, and the customer support team have an incredible service, Keep up Judge.me on your great way of serving merchants

Great. Brian is very patient. Customer service is amazing.

I love it and use it for months! Support is amazing too, the AI and human agents are reactive, that's a REAL good point!

très bon support client

Always helpful fast support!

Very nice help when I needed it. They solved the problem.

Extremely starter friendly, especially when you can access mostly all functions for free!

Always very supportive

Judge.me has been a reliable and effective tool for our store. From seamless integration to daily operations, it handles review collection, reminders, and display with great flexibility. Customizable templates, rating filters, and support for media-rich reviews have noticeably increased customer trust and conversion rates. The team provides great support and regular feature updates. Excellent value for any merchant looking to leverage authentic customer reviews.

I had an issue with the review modal and the team was fast to act and fix it. Can't speak highly enough about the customer service. Highly recommend this app and will recommend it to others in the future. A++

Using this app for a month now, free version. No issues so far, easy to use and super great support team!

Excellent! Extremely helpful support! Fast and great! Recommend it!

Super support très rapide et utile !

We use Judge.me for both of our Shopify stores and have found that it works really well. We have used it for over 2 years. We have seen reviews increase, and the automations help to save us time and effort. A really good product/app.

Judge.me has been a very helpful and efficient tool with social proofing my Shopify store for the last 5 years I have used it. Customer service is superb whenever I need assistance. One recent concern I had was addressed by Brian who went above and beyond, very understanding, considerate and compassionate in dealing with my request. Highly recommended!

I love them so much. Not only did they make my website reviews stand out more, I needed help adjusting the placement and they took the time out of their day to bring a real person to help me. I will continue to use this app for my store ! I have seen improvement in conversions since this !

Judge.me Product Reviews App – 1 Year User Experience Pros: We have been using this app for over a year; its design and ease of use are great. The app structure and live support are very good; they respond quickly and help efficiently. Cons: We have been using the app for over a year and switched to the paid version 1 month ago. Unfortunately, it has been disappointing: despite having many orders, we have not received a single review. Paying for the paid version doesn’t make much sense for us. Because no reviews were coming in, we reached out for support. Tasnim helped us, thank you. She checked our system and website, confirming everything is set up correctly. However, we still haven’t received an answer to our main question: why aren’t we getting reviews? In our opinion, there is an issue with the app. Is it normal that not a single customer leaves a review among so many orders, even though we offer gifts for every review? Now that all conditions are perfect, why are no reviews coming in? Other features in the paid version seem useless to us; we haven’t seen any benefit so far. The difference between free and paid versions, based on our observation, is negligible. We will continue to try for another month, but we are not sure this app is the right solution for us. Note: We are unsure; we will continue testing for another month. If we still do not see results or receive reviews, we are considering canceling the paid version as it would be an unnecessary expense. Everything is set up perfectly on our side, but the app doesn’t seem to deliver the main purpose. We will update this review after another month of experience. Wishing everyone great sales!

I was having an issue with Automatic Review Reminders and got someone right away. They helped me find the spot. I realized that I don’t have a plan that sends Automatic Reminders, and was offered a work around! Just what I needed. Thanks!

Awesome customer service! Great app and fairly priced too.

Great customer service , I was struggling to set up judge.me as I'm not the greatest with apps and they were very helpful and responsive, even sent me a visual to make it easier !