The Fabulous Bean Coffee Company
2023-06-26
United States
Wasn't sure the Judge.me app carried over to my new version of Dawn 10.0.0. Through Judge.me's chat, Ron assisted me not only in updating things for the new version, but also educated me in how to better use the Judge.me app. That's great customer service. I've been working at putting my Shopify website together for some time and aim to go live in three weeks. I expect that having the Judge.me app integrated with my store and functioning at full capacity will be very helpful as I launch my website. Thank, Ron. You were a big help!
Spinny-Pods
2023-06-25
Italy
very good service for customers.
Plunge+Sweat
2023-06-25
United States
Judge. me Support is always excellent. No matter what day of the week. Christian helped me in all my enquiries quickly and easy.
Luxurients
2023-06-25
United Kingdom
very slow app and doesn't work properly all the time. Just to load settings, it's extremely slow. Overrated app
Pepper Pong
2023-06-25
United States
I tried em all...install, uninstall, install, uninstall. until i found this one. it's not the prettiest back-end interface, but don't let that fool you...it works. and at a huge discount to the other "prettier" interfaces like loox, stamped, etc. Mustapha and their entire support team responds in seconds (writing this on Sun morning after great support on an issue!).
La douceur
2023-06-25
Japan
It is very easy to use! And when you do have questions, the support team will help you in a second. They are very quick and polite. I 100% recommend this App. Thank you An for helping me set up Judge.me App on my store!
SpeechBuddy
2023-06-25
United Kingdom
The app makes importing reviews from other e-commerce stores very easy. I recommend to anyone wanting to add reviews to their store and also have high customizability. Customer support is rapid and always there to help. Shoutout to Ron for being kind enough to solve my issue in only a few minutes.
hebeiyoungwill
2023-06-25
China
目前为止使用感不错,遇到问题客服及时的回复,帮我解决,这一点很满意,只是需要添加俩个应用插件,一个导入评论,一个管理评论和其他,有点麻烦,来回转换,希望这点可以改进,最好整合到一个插件里,方便使用,还有一些细小的设置问题可以改进,希望你们可以看到
Pack a Dilly Japan
2023-06-25
Japan
Fantastic support! I installed this app as it appeared to meet my needs, but I was especially after multi-lingual support. The support person (Han) reached out to me and asked if I needed help. She did the bulk of the setup and I'm now up and running. This was an immense help as the old review product app had let me down and consequently, I'm way behind schedule on launching the store. Thank you all.
ChicWrist
2023-06-25
United Kingdom
Judge.me's customer support stands out for its top-notch assistance. They are responsive, knowledgeable, and go the extra mile to ensure customer satisfaction. Their dedication and personalized approach make them a standout choice. Thanks, Lam
Darling Leather And Fur LLC
2023-06-25
United States
The app integrates well with Shopify and has a good setup guide. I had trouble importing my reviews from Etsy, but Ron from support was a big help and straightened it out for me!
Lil Learners
2023-06-25
United States
So far, this app is five stars! Works seamlessly, even on the free plan. Support is very quick and easy to work with. Will definitely update as we explore more of the features.
Rye Coha
2023-06-25
United States
I recently reached out to your support team with a request to customize the settings of my app and seek clarification on various features. From the moment I connected with Gena, I was impressed by their prompt response and willingness to assist me. Not only did Gena exhibit extensive knowledge about the app and its functionalities, but they also demonstrated exceptional patience in addressing my questions and concerns. Their ability to quickly understand my needs and provide tailored solutions was truly commendable. Gena's professionalism and expertise made the entire support experience seamless and enjoyable. They went above and beyond to ensure that my app settings were customized to my satisfaction and that I had a clear understanding of all the features I inquired about. Their commitment to delivering outstanding customer service is evident, and their dedication to resolving issues swiftly left a lasting positive impression on me. I genuinely appreciate their efforts and want to acknowledge the exceptional support they provided. Please extend my sincere gratitude and appreciation to Gena for their exemplary service. Their friendly demeanor, prompt responses, and ability to address my concerns effectively have made me a loyal and satisfied customer.
DISORDERS
2023-06-24
United States
great tool, i like the customer service very helpful concise and quick, overall great upgrade to my brands display
HauSweet
2023-06-24
China
Seriously the BEST reviews app!!!! There are so many ways to customize your shop reviews, even if you only have the free account. Customer service is really helpful as well.
Majestic Mementos
2023-06-24
Canada
Amazing app and support they are by far the best review app on Shopify. If you want to add reviews quickly you def need to check them out
Travel Fit Essentials
2023-06-24
Slovakia
Absolut legend, very helpful. Even late at night they working non-stop to help. Best service ever.
Plante La Vie
2023-06-24
United States
Gena was the representative helping me today and she was wonderful. Very informative and helpful. Would highly recommend her service to anyone, thanks Gena!
Wallet Eden
2023-06-24
United States
I recommend this app to anyone wanting to add social proof to their stores. It is very customizable and just feels better than the previous apps I have used. The support might be the best that I have ever dealt with. I wanted to customize the widget and the support helped me the same day very quickly. Honestly, just for the customer support itself, I would rate this one of the best Shopify apps.
La tendeta de Eli
2023-06-24
Spain
Muy buena aplicación y el soporte de atención a cliente inmejorable, rápidos y eficientes en cualquier problema que te surja.
Military Shop
2023-06-24
Romania
Buna ziua tuturor, sunt multumit de aceasta aplicatie. Face tot ce este necesar pentru ao aplicatie de colectat, gestionat, afisat recenzii clienti. Multumit 101% !
SUN STEP
2023-06-24
Ukraine
amazing app, and support is the best! probably the best app which you can use freely without any problems
ChitoroShop
2023-06-24
Japan
J'ai apprécié les réponses très rapides du service client / Technical Customer Support. Merci pour votre aide.
microHunter
2023-06-24
Japan
The support from Han was awesome! Thank you very much! I have a request for developer. It would be great if I could choose specific template to send on specific date. For example, let's say I have template A and B. I would like to send template A one day after fulfillment and template B 10 days after fulfillment.
Conveying & Hoisting Solutions
2023-06-24
Australia
Extremely fast and quality support. It was a weekend and they were available. Had my problem sorted in minutes