Reviews for Judge.me Product Reviews App

Great customer support, great pricing! Thanks Rodrigo!

Binh was great in helping me

Great application, esly to navigate and follow up.

A Disappointing and Frustrating Experience. I encountered several bothersome bugs in the template editor. The most frustrating issue is the what you see is not what you get problem, where the live email does not always match the preview in the editor. This makes it impossible to trust the tool, forcing you to constantly send test emails to verify every change. Additionally, the customer-facing flow is broken and cannot be fixed. For example, the review page mixes my chosen language with English, and there is no way to edit or correct this. The lack of proper language support is a major flaw. Finally, the support was mediocre. I lost my patience after a few hours of trying to get help, and I don't feel they will provide a timely solution. Due to these unresolved issues, I am looking for an alternative. Thank you for sharing your detailed feedback, and we’re truly sorry for the frustrations you experienced with the template editor and language settings. We understand how important it is for the preview to match the live email and for the customer-facing flow to work seamlessly in your chosen language. We’ve already reached out privately to address the issues you mentioned. In particular, switching from the Smart template to a Custom template provides much more control over formatting and language, and avoids the limitations you ran into. Our team also offered extended support to help set this up if you decide to give us another try. We appreciate you taking the time to point out these pain points, it helps us improve both our product and support. We’re committed to making the experience smoother and more reliable, and we hope to have the opportunity to regain your trust.

Great instant support, very helpful

Very good support, no wonder they have so many Shopify shop owners. I was with another reviews app who discontinued their free app, so decided to try Judge.me . Thanks for the support!

I was on the free version and I got help in setting up my reviews importing from Klaviyo. Brian went above and beyond and I upgraded to the paid version. Would recommend because the customer support is to good!

Brian was awesome and quick i am so grateful for him to help me out thank you

Megrendeltem és másnap hozta is a futár. Jobb mint amire számítottam. Kifejezetten elégedett vagyok.

Extremely helpful team, great easy app to use and integrate. Super flawless! Would definitely recommend as the best reviews app

:)

Thanks to Soulaimane for his amazing help

Works perfectly, both for soliciting reviews from our own customers, as well as for importing reviews we receive on other platforms. And their support is very helpful!

Soulaimane helped me solve the most problem i faced today, thank u!

Great, easy to use and install

Very helpful customer service.

Great Support team

Die beste Art vertrauen aufzubauen, es lohnt sich wirklich .

Grande Lorenzo y el equipo!

Best review app

Perfect! The support is great!

easy to setup and great support

Excelente Ayuda, Atencion. Me han ayudado bastante.

Amazing help from support adding to collection pages. And Free plan is great. Don't miss out on this one!