Reviews for Judge.me Product Reviews App

Love this app. Spent lots of time looking at review apps for my website and had previously been using the free version of kudobuzz. I wasn't getting a lot of reviews because people had to actually go to a different site to do the review. Looked at yotpo and the price was crazy and customer service was Terrible! Emailed PJ at Judge.me and got immediate answers to some of my concerns that were holding me back. They helped me though the set up and love the "in email review form" for my customers. So easy! Great app! Worth the $15 a month!

Really great app. Easily exported my reviews from shopify's app and imported to Judge.me, customer service is very fast and best of all I was able to email past customers to ask for a review.

The Judge.me team knocked it out of the park with this application. Not only is it an elegant product, it is really intuitive and easy to use. Also, the team at Judge.me is super responsive, and was able to help customize the product to my needs (minor but standard type customizations). In all, I am really happy with this product. Thanks!

So far I LOVE this app!! After reading tons of app reviews I decided to install this one and honestly couldn't be happier. There are tons of things you can customize so that it fits your brand perfectly. I think what really makes this app stand out is the AWESOME customer service. The app developer PJ has been absolutely amazing and what really sets this company apart from the others. He has responded to all of my questions and requests within minutes of emailing him and always provides feedback or recommendations.

Thought it fitting to leave a review for a review app! Only just installed it but it's looking great so far. Fast service from PJ in support too - very impressed.

I absolutely adore this app! I was using Yotpo since I started on Shopify and I was continuously disappointed with how many features required you to pay to upgrade and pay a ridiculous amount each month. WIth Judge.Me I get to customise the emails to suit my brand, I get to push review emails to customers, I get to share to my Facebook page, & there's so much I haven't looked at yet! All this for only $15 a month is amazing for the quality app that you get. I'm just constantly blown away with the amount of customisation. PJ is also amazingly helpful. He transferred my Yotpo reviews in to Judge.Me straight away.

Perfect support. Perfect App. You cant ask for more. One thing you know that if anything goes wrong,somebody is there for you.

I just transferred from Yopto to Judgeme because it was confusing. I love this layout and they're able to catch all the people who I didn't get a review from the first time. Lets talk about the customer service is super fast and they'll help you all the way through!!! A no brainer!!!

Superb App, excellent support! Setup is very easy and quick.

Fantastic app and support. If you are on the fence or thinking of choosing one of the higher priced apps for your product review, I would highly recommend you rethink that decision. Wonderful addition to our site!!

We had a very quick setup and import experience and everything has been running smoothly. We especially appreciate the ability to exclude customers from the automated emails. Thanks!

So Far so good. Just switched to Judge.Me from YotPo and the transition could not have been easier. PJ was more helpful than I ever expected. Installation was a breeze and the PJ had the few minor issues I had fixed in minutes. Looking forward to using this app for a long time. Thank you!

This app is amazing! Best review app I've used - and new features are always being added. The developer PJ is super cool and great to work with. Awesome price point too. 5 Stars! I highly recommend it as a key app on any store.

Great app and very simple to install. Amazing and very responsive customer support and help.

This app is great in every sense: super easy to install, works very well mainly with its in-mail product review, the admin interface is easy to navigate and use and, the customer support is lightning fast and friendly. I instantly upgraded to enjoy all the goodies. Would definitely recommend.

Extremely fast install - developer on hand to tweak to our site. fantastic product

Even if this app was terrible I would still recommend it to people based off how fast and good the support is from PJ and the team behind Judge.me But it works perfectly and will absolutely not break the bank. Highly recommend it to anyone looking at a product review app.

First I was not asked to write a review. I had another review site that for a while has not been working to my favor. I have looked around searching for certain features and found Judge.me. At first it did not install correctly(my bug) but the developer took a look and saw the bug and got it working and really works great. I have easy.tabs and totally works with it. Great customer service and great app.

See the review from Infinity Goalie. Also my store. Ditto on all my comments there.

I was on the free Yotpo on both of my stores and the features weren't enough.The problem was that it had this huge price jump from $0-$50 per month and nothing in between to get the features I needed, which would be $1200 per year between my two sites...a little pricey I thought I started seeking out other review apps. Similar to Yotpo, no free version was good enough and everything jumped to $50 or something crazy. All I wanted to do was make the reviews more visible on my website (both have hundreds of SKUs and the reviews were only showing up for the very specific SKU people bought, meaning many people never even saw a review). I got this app primarily for the feature to group reviews from "like" products that were simply different SKUs (e.g. colour patterns) under the same products. PJ has been pretty responsive to help iron out quirks that inevitably arise with any app. Bigger app developers take 2-3 days to response to issues and Yotpo was the worst, taking 2-3 weeks at a time to respond to questions about upgrading to the paid version (and, I might add, not even answering my questions).

I've said it before and I'll say it again, I can't believe we didn't find and switch to Judge.Me faster. After working with YotPo for over 2 years at a cost exceeding $3k a year, I'm left dumbstruck at the customer service, features, and ease of use offered by this app. PJ is more on top of it then their customer service department could ever be- definitely a testament to the fact that excellent customer service and a fantastic platform can be possible at an affordable price. We'll never move away from this app and are always impressed by the new updates brought forth by the developers. I couldn't recommend the app or PJ more. After having it installed the last few months we just changed themes and I hesitantly reached back out for help... PJ was on it yet again within minutes. Absolutely incredible. Not to mention that we're generating more than 20% more reviews with Judge.Me than YOTPO and, whereas customers rarely uploaded photos to Yotpo we're now getting 3/4 a day if not more with Judge.Me. You won't be disappointed.

Best review app for the best price!! We have several free orders since we offer free knitting patterns on our website. Other review app charge on the number of product review but we don't have this problem with Judge.me Our customers have the possibility to share pictures of their products and we can share their comments on social media. This is awesome!! Judge.me is the best :)

We made the move from a large review app to Judge.me and the only thing I wish is that i would have been here from the start, great app, great features and great support. You can not ask for anything better and at a better price than you will ever find anywhere else.

This developer has many five star reviews. I had a dispute with him, left him a bad review and lodged a complaint. This dispute could have been resolved relatively easily which probably would have caused me to remove my bad review and to have taken responsibility for my part in the dispute and to even have apologized for some things, but this developer reacted so over the top poorly to my complaint that I now feel a duty to let others know that this person does not have a clue as to how to handle a complaint properly. Because I left a bad review for him This developer harassed me. He sent me one email every five to ten minutes over the course of a little over one hour with snide remarks and profanity in them. He told me that the review I left him caused him to become livid. He repeatedly told me how angry he was. He told me that I caused him to lose business and asked me how that felt. He sarcastically wrote that he would not sleep until he had my permission because he must be responsive to the needs of his customers. After he found out that I lodged a complaint with Shopify he wrote them an email that he accidentally sent to me and in this email he called me “the customer from hell”. He wrote “We just lost a lead over your 1 star review. A single customer is about 900 USD enterprise value at current Saas multiples. Hope you are happy Shelly”. He wrote that after he was done doing some work for my shop “we go back to work for shops that appreciate what we do”. He sarcastically wrote ‘I may fall asleep in the next few hours while Linh checks your script. Don't file a complaint, OK??” He wrote: “You have been leveraging a negative app review and a "Shopify complaint" to get even more free labor out of us for free. You have already hurt our bottom line way beyond what you will every pay us. Plus, more importantly, you are taking the fun out of this business. I rarely get angry, and I like being generous. As we have been with you. But your behavior in the last 27 hours makes me livid.” He emailed me a copy of one of his good reviews. He wrote: “I won't be sleeping until I have your permission, Shelly”. He had a very childish and petulant attitude that just would not let up. He was so angry and so unreasonable that I would have literally been afraid for my safety if I did not know that he is far, far away. Many customers think very highly of this developer and are very pleased with his product and his work but I had a very poor experience with him that I would not wish on anyone. You read the reviews and make up your own mind. Update. After he saw this new review the developer became so angry that he uninstalled his app from my store and that caused all my reviews to disappear before I could transfer them to another app. He lashed out at me childishly to hurt me in any way he could. I bet he would have hit me had I been in the same room with him. I do not think he is behaving rationally. I do not think Shopify is going to be OK with this behavior. This man continues to handle this situation so poorly that he just keeps digging himself in deeper and deeper. He just continues to make things worse for himself. He is behaving foolishly and it just goes on and on. PJ wrote:" a new feature we developed especially for this shop. " This is not true. He told me that this feature was developed specifically for another store and I was the second store to use it .Additionally what he developed will benefit all his present and future customers so to say he developed something specifically for me is untrue. I was about ready to give up trying to use this app when PJ generously volunteered to put this new feature into place for me so the app would better meet my needs. It was nothing that I came up with and requested. It was something he had just developed for another store. PJ wrote that he has never worked so quickly for a customer. When I contacted him about errors in the installation of this new feature PJ was on a company retreat in Bali. I repeatedly told him that any continued work for me could wait until he returned from his trip and could get to it. PJ also said that he delayed going on this trip so that this feature would be installed for me and I told PJ that that was completely unnecessary. I told him that I had never imposed a deadline on him to do this and all he had to do was tell me that he would install it when he returned from his retreat. I told him when he got it done was not an issue for me. PJ working quickly (and sloppily in my case) has to do with deadlines he imposes on himself. As to the number of emails exchanges between us this was caused by PJ not communicating with me clearly. His emails were full of techno-jargon that I did not understand. I asked him to please stop using jargon with me and communicate in plain English, but PJ persisted in sending me emails that required me to reply asking for clarification. At one point I even paid a web developer to read PJ's emails to make sure that I understood his directions correctly. Lastly PJ stated that they love their customers. Well they love you until they don't love you, and then watch out! When "they" don't love you it is frightening and relentless. PJ's inability to resolve a simple dispute with me in a civil manner due to his uncontrollable anger speaks volumes about his true, very unpleasant nature.