Reviews for Joy: Rewards & Loyalty Program

I ended up deleting this app because after leaving a 4-star review of my overall positive experience, I was pestered by their online chat person to change it to 5 stars. I'm now using smile which has great support to install and also has a free version. Here's my original review: Marcus has really helped getting everything set up on my end. I just wish all of the features were available without having to reach out to them to do it. I'm hoping they have more features in the future!

Customer support agent Jasmine is quick and very effective in delivering information on all of my questions; very clear even with screenshots. The program is very straightforward!

Very helpful and responsive support team in helping me to enable features for the app. Fennic has been helpful in assisting me and answering my queries.

Complacida con el servicio y amabilidad. Gracias Marcus por tu ayuda inmediata. Gracias Una Vez Mas.

I contacted customer support via chat and Prakash helped me out in a quick and easy process. Service was prompt and he met my needs in a timely manner.

Great, easy to use. I receive great customer service when i needed help. Looking forward to my customer using this reward program

Easy to use and support was very fast to respond and helpful. Looking forward to using this app on the store

Great App! Super easy to use, Prakash was super helpful in getting all set up. I would HIGHLY recommend this app to anyone looking to start a rewards program.

Great so far! Looking forward to see how it works for my customers. Jasmine was a great help in getting everything set up & working properly.

This app is great! It is steadily developing and adding in features the userbase suggests. Very easy to use. Also had great customer service each time I've needed it. Today I was helped by Jasmine who was very quick, kind, and informative!

Stacey Allens Fitwear if you Dare- I just added this app and so far, I love it! I needed a little help and Esther was very helpful and in no time I was fully set up. Thank you Esther for your help this is a good app.

amazing customer service very friendly, quick and kind. the app is so easy to install and edit. 10/10 recommend :)

ESTHER WAS SO QUICK AT ANSWERING ALL MY QUESTIONS AND HELPING ME SET UP THE APP! THANK YOU......................

The app is easy to use, looks great and Candace was a fantastic help with the setup. The app matches my branding and had no issues

candice is good help and helped me setup my rewards. good app and would recommend if you want ur website to look good!

excellent set up and customer service from Abby. Truly helped me get this app installed and up and running

Its seems to be ok so far, reached out to support and spoke with Candance and she was able to help add the code to my theme. Candance was very nice and helpful

Super fast help, free and a great looking app. Up and running very quickly with features we need. Cant fault it.

Chinga Clothing

2022-05-05

New Zealand

Such a great app, fast customer service they were so easy to deal with. Helped with all my questions. Easy to download and easy to integrate

I just activated this app. Candace helped me add the facebook link to my webpage. Thank you Candace!

Super easy to set up especially for a tech-phobe like me, free to use, staff are responsive and helpful. Thank you!

I have not yet been able to use the app yet as I have just downloaded it, however, Esther has helped me so far with any and all questions and concerns I have had. She was very fast and helpful with everything!

I wanted an app which helped with customer retention. I already have a way to drive business from my marketplace sales channel to my website, but am looking for a simple way to reward and encourage the repeat customers I have. I clicked the chat icon to set up all features and remove branding and Marcus was very quick to respond and help with that. A very smooth and easy transaction.

I like this app, it's very useful. The support is top notch. I changed my shop theme and the support - Marcus - responded and helped me in minutes. A plus is that the app is free. Thank you!

Thank you to Marcus who provided excellent help with helping to naviagate this site. It was actually very easy.