Reviews for Joy: Rewards & Loyalty Program

Perfect App with a great customer service !! especially with HANA ! thanks for all if you want a simple fidelity program dont hesitate to DL this awesome app. Its really simple to create a fidelity program and publish

This is a very good application, Esther has patiently answering my question. Thank you so much.I recommend it to everyone.

The App is great! Generous free features! It also has a 14-day trial before committing to the pro version. Lydia is awesome! fast response and overall just been helpful! Highly recommended!

excellent customer support especially jasmine and tony also the app is great what i was expecting

Excellent customer service from Sunny, thank you. I was able to get what i needed help with and got right back to work.

Quick and helpful support. Nice interface and easy setup. Can translate it into Brazilian Portuguese easily.

really awesome reward feature Esther was awesome and help me with my issues right away.

Esther from support was really helpful and helped us get the whole app set up on our store removing the Joy branding and even changing the font in the code. Highly recommend.

quick costumer support from Jasmine

Jasmine was so helpful and went above and beyond to assist me with my queries. Looking forward to using the app. Thank you :)

super contact et aide de la part de JAsmine et LIZ merci beaucoup pour les réponses rapides ainsi que les aides sur la configuration. l'app est très bien

I love my experience with this app! It's easy to use and the support I got from Jasmine was super helpful and fast. Such great customer service!

Fast and helpful. Really good experience with customer service, they helped me to finish setting up the app and everything is working perfectly fine. Thank you!

I have recently installed the loyalty app yet find the app very limiting at the moment. Perhaps its because I have opted out for the free 14 trial first and after the onboarding things might improve. I am not impressed as it is user friendly but very limiting. The service and help I got from Sunny one of the client help representatives was outstanding she helped me find my way around the limited resources of the app and if it were not for her I would have deleted it. Thank you Sunny for your assistance.

Quick help and links with info sent for my questions on setting up the Joy rewards program on our POS - thanks Juliana!

T.O. Balloons

2023-04-15

Canada

The app auto created accounts for 40,000 users, then started backdating rewards to orders placed two years ago. I reached out to support, its been 4 days no answer. Buyer beware.

Excellent support, app has loads of amazing features. Looking forward to implementing this in my store.

I have had such a wonderful experience with Jasmine this evening, she has been amazing with helping me and suggesting how I can maximize the app. I would certainly recommend this to everyone as they have such a great support system! Good work Jasmine Keep it up!

Great app for customer loyalty! Great customer service! Super friendly, helpful and quick to respond. Thanks, Jasmine!

Good app great support from Prakash. He had been very helpfull, fast and nice, i recommend, love this app

Great app, very easy to use and the customer service is very fast and very helpful, definite recommend it!

Quick and easy fix to get with getting the program to work. Support was very efficient in accommodating needs and Esther was a tremendous help.

Good app great support from Abby. We recently installed this app so far its going well. Would provide more update soon

Easy and a no brainer install! Needed to verify my account and customer service is so fast. Chatted with Abby, super friendly and quick!

A very great app that keeps improving. Abby is very responsive and helpful :) I totally recommend this!