Reviews for Joy: Rewards & Loyalty Program

Easy and a no brainer install! Needed to verify my account and customer service is so fast. Chatted with Abby, super friendly and quick!

Jasmine was super quick to help me get the app embedded in to my site. There were a lot of ways to customize, but the customizations did not reflect on the pop up on my page. Overall seems like a good app for just starting out with a loyalty program.

I 100% recommend you download it. They have helpful 24/7 customer service and walk me through every question I have. ABBY really helped us solve the problem.

Very good app.. Prakash did a wonderful job helping me and was very quick to respond! I use this app on both my websites!!

super fast and easy help! looks amazing & easy to install (: highly recommend jasmine! thank you (((:

Sunny is excellent helper. Fixed some issues we experienced today. great app to give customers the next level in your brand 10/10

Virkelig en god app, jeg varmt kan anbefale! Udover et fedt produkt, så er der 24/7 support, hvor jeg lige har fået den BEDSTE hjælp fra Lydia. Jeg fik svar med det samme, og hun hjalp mig med at løse et problem jeg havde med at få kunde point op i header. Kan varmt anbefale denne app!

Super Helpful! Got everything up and running for me. Looks like a super easy app to use. Thank you. Update: We updated our Theme from an older version to the new 2.0 version and our rewards widget went missing! Abby responded to our message and solved the issue incredibly quick. Our customers didn't even notice that it was missing. Thank you Abby!

When i needed help removing the Joy branding, it was straightforward to do as Hana did it very fast while offering excellent customer service the entire time. 10/10!

I 100% recommend you download it. They have helpful 24/7 customer service and walk me through every question I have without any complications I love a lot of the features they bring into this app to it's cheap and fits into my budget.

Great customer service. Great overall professional design. Good pricing for what they offer. Will return when I have had it awhile.

This is another fantastic app from Avada. So many free features that will keep customers coming back. Awesome rewards program, with lots of customizations, the paid features look awesome as well. Customer service is hands down one of the best around. Thanks Hana, she's amazing!!!!

Creative Sweet Treats

2023-04-08

United States

Juliana was awesome! She fixed my issue within minutes and this is a great start to this relationship.

It has taken me a while to get to this app, so much to do in getting a new website up and running. There where a few things i did not quite understand so got onto the support chat on Good Friday!!! Jasmine and Wiliam were there and within a few minuites i was up a running. Very happy and excited to use this super flexible app. Thanks Jasmine and Wiliam!!

sonny and tony were great. they helped greatly with tweaking the app more to my liking. very accomodating.

Excellent app and really friendly staff. Thanks for your help with the integration, I look forward to all of the new developments.

Working with Hana was amazing! Her customer service was superb and I would recommend using there services. Thank you so much Hana for all you do!

This app is so great! Contacting support is quick and easy too, and it was a particular pleasure working with Hana today who helped me to fix some small issues I was having - so friendly and efficient, and nothing was too much trouble. My issue was fixed like magic! :)

The app is great and you get almost all the required features without paying a hefty price compared to other reward apps out there. The support team is very knowledgeable and answered all my queries regarding how the app works etc. Lydia especially is very helpful in assisting me.

Redhead Revolution

2023-04-05

United States

I haven't started using the app yet but the customer service has been great! I received a response to my message within seconds. Now to set it up! Thank you Prakash!

Just downloaded and finished setting it up. So far I am liking it and it is easy to use. I like that there is a free subscription which is helpful for small businesses just starting out or if they just do a few orders a month.

Loving the app & the program so far!! was really wanting something that i could check customers in with their phone numbers at my store front, so far so good!

I'm looking forward to my customers enjoying this app, it was so easy to use and Hana was very patience with in helping to get everything set up properly. I so in love with the potential that this app with give my website. I definitely recommended.

Is a good app! Simple and eficient. I had a couple of doubts but Sunny, from AVADA, was a really good help!

She was Patience and Knowledgable plus gave me articles to use to better my user experience. She also helped me set the program up effectively.