Reviews for Hulk Product Options

I have had very good experiences with response times when I've had questions, and recently my technical issue was quickly fixed!

incredible support very fast answered all my questions I recommend the application 1000% Thanks a lot

Great product and great customer service. I needed help with adding the discount code option and they were very quick to reply back and update our theme.

Been using this app for a long time, and the support has always been top-notch! They worked on my site and match the app style for me in hours.

great customer service. great customer service. great customer service. great customer service. great customer service.

I use this app to help me add phone numbers for custom printed items, works great. I had one issue, but support got right on it and I haven't had any problems since.

So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.

I give my customers the possibility to personalize their purchase, a lot, maybe too much! and it wasn't easy to find an app which suited me. This totally did the job. In the last few days we had an issue with the app and received a PROMPT, CARING, THOROUGH assistance, which is not obvious. My dream would come true if there were a button "ADD TO ... OPTION" in the Shopify product creation mask.

After uninstalling they are not willing to help with shop. I had to hire external shopify developer to uninstall app completely. IT IS BUGGING MY SHOP. they are ignoring me all the time. EDIT. No you did not contected me, liars :)

I installed this app specifically so I could have a personalization box for customers who are placing orders. I found YouTube tutorials to walk me through how to use the interface. I rated this 4 stars because I don’t find the flow and language of the input intuitive. Once I got a custom field set up, I could not figure out why it wasn’t loading onto my listing despite a lot of research and also speaking with a shop owner friend who used this app. I had to contact customer service. CS was incredibly responsive and helped me quickly. Turns out the app had to be enabled in my theme. I’m newer to Shopify so this may be common knowledge but I didn’t see documentation about this step which is why I struggled. I’ll continue to use this and I am glad there’s a low-cost option for listing customization that has excellent customer service.

Thank you Bhavya for great customer support. It was fantastic how you could log into my shopify site and make the necessary changes to improve the experience for my customer. I also appreciated that you went and found out the answer when you didn't know how - and successfully implemented the change. This is the best online support I have ever received. Thank you, Ginny

Easy to set up product options and variants. Currently using the free plan so it doesn't get better than that. Customer service is responsive and informative!

Nisha was beyond awesome. She identified the issue with my written message not showing on my products and resolved it quickly and provided screenshots of her findings. Very professional, I'm highly satisfied with the app and the customer service.

Product options and additional features is always a daunting task but Hulk Product Options makes it a lot easier and their response time is sooo good to have!

I have had a few issues with the app. 1. does not allow you to use special characters such as an apostrophe. This doesn't look professional on my website. 2. There was an issue with this app, which prevented customers being able to check out on my site for 4 days! Took 3 days to hear from support. When they finally got back to me, the issue was conveniently gone and they claimed they did nothing to fix it and they had no idea what i was talking about 3. Occasionally the product options do not show on my site, so customers place an order without being able to select their preferences. This interferes with having a seamless customer experience. 4. The inventory control didn't work for me and support was not helpful when I reached out

Super fast help and support! I emailed support with a few questions and they were more than happy to help.

Excellent customer service! Response time is quick and most importantly, they have resolved any and all my issues. Highly recommend them!

I use this app to add more options for my customizable products. The team does incredibly well to cater to all of my requests (especially Nisha!) and resolved issues with my store really quickly. Overall amazing!

Ho avuto bisogno di spostare la barra di opzioni del mio store. Intervento effettuato in pochissimo tempo con una grandissima disponibilità e gentilezza. Top!

Very useful APP and great customer service! Respond to my issue in a short time. No worries to use it

Great customer service! They responded to and resolved my issues within the same day of my submitted tickets.

I love this APP!! It's so simple to allow customizations. I offer a ton of different shirt color options and needed something to allow customizations! It so simple to set up and use. Also, I had an issue with it not charging correctly, within an hour they helped fix it.

I have been looking for an app that will allow me to track my inventory while also upcharging per item size. I contacted support because I was having issues getting the app to configure on my own & within 4 hours they had the app configured to work with my website theme. The customer service was spot on & so far the app is doing exactly what I need it to do!

This particular app is a lifesaver, I have lots of options in my shop and this gives me a one step process to add them to my website. The technical help is always great and always very quick.

SupergeekDesigns

2022-04-08

United Kingdom

I cannot speak highly enough of this app or the support, they are both amazing. I have used this app for years with a regular Shopify theme, it worked great. I recently changed my theme and the theme was not fully compatible with the app and the price were not being updated in the cart, the support time spent a lot of time and effort getting this sorted for me, including instructing the theme developers what they needed to alter. Would 100% recommend for shops which have product options