Reviews for HelpCenter: AI FAQ+Help Center

True African Art

2020-02-10

United States

Easy app to edit yourself. Good features on the free version. Superb customer service and customization. Ugly Templates.

A bit too geeky. I mean it is from my experience as I think that like me who knows quite a little about building the websites there are lot of such people. So this is the first choice why we go and find such product as Shopify. The main things are not so easy understandable but nevertheless I am using it and got through. Can not compare with others as I installed your app because of good youtube video guidance.

Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.

very easy to use this app, save lot of my time. very helpfull to thoese people who want to run e commomce on shopify

This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!

It has templates that really help when you have a brand new store. Plus it's very easy to navigate.

Very good and useful app, they ease you the task with the differents exemple put in the app and you know which questions are frequents and importants

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

I like the free HelpCenter app. It conveniently matches my current theme and I highly recommend it. Thank you, Stacey Hayes The Gifted Moon Goddess MoonGoddessGifts.com

very user friendly. will definitely recommend this to other store owners as well. i only wish there are other templates available depending on your niche.

The app it gives you the opportunity as well as professional and prepared look for e-commerce site.

nice and easy to use. very intuitive and comes with preprogramed template of most frequent questions.

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

I really recommend this app. Works perfectly great. After having some issues the support helped me within just couple of hours.

I just started using the app today. It was super easy to setup my FAQ page and add to my store. So far it is working great!

The pre empted text and suggested faq questions are very helpful. It also helped me to be creative in my selections of questions to post Thank you

We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.

Works Great!! Very happy with the results. If you don't have a FAQ on your page, get this right now!!

Leider nicht in Deutsch und nicht kostenlos fuer den nächsten Schritt wäre auch die Hälfte möglich !!!

I use this app to save time responding to repeated customer questions, this allows me to focus more on the important things, saving me time and money. The app is easy to use and looks great on my store.

It's a very good app. It helps me for my FAQ. It's very simple to install and use. I'm very happy. I recommand.

I used this app on my new store for FAQ page and it helps. It is better if you offer additional sections.

I created my FAQ section using this app and it is fabulous. I only used the free version and it meets my current needs.

This app has helped me immensely to provide information to my clients. And in two languages, as well! Very easy to use and intuitive.

I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.