Reviews for HelpCenter: AI FAQ+Help Center

Super easy way to create your personalized FAQ page, 100% recommended. I use it in every page I create

The application forces you to pay for almost everything related to customization, which is what makes the user interface very bad and it cannot work with different themes

Fantastic easy to use application. I tried a few but I think this is the best so far. thank you Help Center team,

Best help centre app available. Thank you for the generous free plan. We will be using this app on all our future stores.

This is the best way to communicate to a customer - ordered and structured. Thanks for designing it. It is worth the premium plan.

a just buy this app and i have some questions and thee asistance team respond veri quickly, solve my problmes in a short time 2 to 3 hrs - a very quick response for my opinion, i recomend a lot this app, works very well""

This the best app out there for easy and quick FAQ setups. I have tried other apps but this one is the best. Good job. Cant not wait to use this in future online stores

This app helped me built my shopify store faqs column. really grateful for them. They provided me all the suggestions and compatible answer for each suggested question, What else do you ask for?

I wanted a professional and clean looking FAQ page, with the drop down sections. HelpCenter is perfect for that. Since I wanted 2 main drop down sections, I paid for the premium version (definitely affordable) and am happy I did. My page looks clean and professional.

After trying and ditching a couple of other FAQs and page creation apps, I landed on this one (on advice from a friend). What I like: - Easy to set up - It takes on my store theme automatically so I don't have to mess with fonts and settings (yes!!!) - Ability to create sections and categories (but this is a paid feature) - Ability to format extensively within the answers (trying to add bulleted lists into the other page creation apps was a headache - needed tech support) What I struggled slightly with: - Layout options not quite as visually stunning as, say, LayoutHub, but functionality and ease of use is well worth the trade-off - Anchoring of answer text seemed off - when I expanded accordion answers, the text flew up too high and hid under my web header. But HelpCenter tech support went into my site and fixed this within 24 hrs. - Not sure what I think of the help-center URL. I wanted to use a FAQs URL. It seems I'm paying to advertise the HelpCenter app instead of leading people to my FAQs page

Best option in my opinion. The annual renewal makes the most sense for me and the price is right. Had one theme compatibility issue, but was quickly resolved through responsive customer service...

Disaster of an app. paid for it in full for a year and never received any of the upgraded benefits. Still fighting for a refund. Good luck with this bunch!!!

Really very helpful and brings across exactly what you intend to in terms of answering all potential questions, giving answer clearly and in an easy to maneuver manner

This app is great. I really like the clean and simple layout. The process of creating an FAQ page is very straightforward.

Really great app! Easy to use, easy to set up. It looks really tidy on my website and easy to ready and find the answers. Customer service was great! I needed help with some coding and they helped me. 100% recommended

Good looking and fast support! Maybe a little expensive for just a FAQ but well I think it is the best option available out there! :-)

I downloaded and customized this application in 20 mins. The application looks professional and easy to customize. Exactly was I was looking for - Thank you!

Love it! So simple to use! I can warmly recommend this app. It only took me 1 hour to set up (with all content prewritten though ;-)

This app is really useful, it makes the FAQ page look much more organised. It is very simple to use. I would recommend anybody who struggles with making an organised FAQ forum.

This app work perfect. It leads me along the way to write nice copy for my FAQ page. I have used it for years and love it.

I used this app to help me design a better FAQ page. This app helped me do just that for free. Next month I will upgrade.

this app has really helped reduce the number of emails we received asking the same questions. We now send a link to our FAQ page and it saves so much time

Its an easy app to you use and works great. You can really customize it and not need to be technical about it.

Best app I've used. It helps me to create alot of items on the page and lets my customers know the feedback. Thanks shopify!

Excellent easy to use and to set up work like a breeze, highly recommended for setting up and easy to use and searchable FAQ in multiple languages