Reviews for Google & YouTube

Unable to add identifierExists to the feed.. So anyone with custom products suffers because you can't add 'false' to the value. Any errors in the merchant centre costs £££ www.annalise.co.uk

Collide Records

2019-10-01

United States

The Google Shopping app made it very easy to set up a Google Shopping feed directly from our Shopify store.

I use the app to integrate Shopify products with Google AdWords. It works well, can't complain for free. https://bada-bean.com

I am not sure why so many people are giving this app a 1 star. I am a drop shipper my sales have gone up 3 fold and I just started 2 months ago. I highly recommend this app if you use google smart shopping campaign. I am downgrading my review I have over 1k items that are disapproved and even though Shopify is to handle the technical issues they are not. They said to remove some of your feeds, I can't remove the other feed I have on it because it will and has caused 693 more items to be disapproved. Please, Shopify get your act together on this app it needs to be a lot better. And not so many disapproved items. Even after I made them custom items. In fact it is worse than that it has me go thru to make them custom items but they stay disapproved.

I am having the same experience noted by another reviewer of Shopify's "Google Shopping" app on Aug 26, 2019. He wrote: "I installed it recently and I launched a campaign which is automated of course. However, after the products were approved and the campaign started running there was no information on the admin panel about the amount of ad spend." He then went on to explain he used another app to find out that he was indeed being charged for ads! Using this app, I started an automated campaign 2 days ago and got a message on the admin panel that the ad was approved and active. No more information after that. I sent a message 5 hours ago asking for help through the Shopify "support" button on the Google Shopify app page 5 hrs ago and no reply yet. I can't recommend this app given that I may be spending money but have no idea if I am or how much! I'm going to give Shopify 24 hrs to respond and if it's not fixed, cancel my ad and try a different approach to advertising on Google. This is unfortunate because the Shopify Academy course on using Google for E-Commerce was very helpful for general information. Unfortunately the poor performance of the Shopify Google Shopping app means I'll need to implement Google ads in another way.

Absolutely the worst Google Shopping app. We installed this app after launching our site. Immediately our Merchant Center Account was suspended due to "policy violations:shopping add policies." After reviewing, Google states we are missing product data. How is this possible if Shopify has all Google fields populated? Contacted support and got generic support answers I could have got from Google. Two weeks after launch and we can't upload to Google and our Google Merchant account continues to be suspended. This just got uninstalled!! Don't waste your time on this app, unless you want your Google merchant account suspended for no reason!!!!

I love how the app looks and how easy it is to use. I'm trying to get more sales out of it and I think it's working. already seeing more users so they just need to convert!

Unfortunately, like many other people here who is complaining about their wasted time and energy... I feel the same and so I give up. Shopify gurus cannot help much either! It's hard as well to gamble with money placing ads ($5 a day for 30 days!) without seeing how the ads really looks like if I click publish when making a campaign. Why they don't make this easier for us? since we are going to pay for the ads anyway.

Not good at all. Some people's stores will have products that this app will work fine on but for many this is useless. So many errors with no help to solve. Shopify help is useless with this app. The Shopify Academy training makes you think that this app just works and you get the desired result. Not true. A super-lazy effort on this app, on training in the academy and on support. Trying this Google Shopping App just wasted my valuable time trying to understand it and to make it work. I've uninstalled it and gotten Google Shopping Feed. Works much better and has software that fixes all the errors. Just check their support for how to use that software. Their support people know everything and will answer your email in less than an hour.

This app gives Shopify OWNERSHIP of your product catalog and you CAN'T ACCESS IT YOURSELF or give others access. This means you can't sync it to Instagram to tag products/etc, you can't use the product feed to advertise on Facebook (even though you can see it in your catalogs), and basically - you can't do anything with it except advertise on Google Shopping. This means you'll need ANOTHER product feed app (like Flexify) on top of this - which defeats the whole purpose of this app. Just use Flexify instead and save yourself this hassle.

I was hoping this app would be a simple solution to putting my products on Google. It was not. It was nothing but a headache. I may not be tech savvy, but this app gave me nothing but error and is confusing to work with. I kept getting error messages from the Merchant Center on my products. The setup was not easy either. I don't recommend using this app. There are too many bugs.

This app has been unfairly voted down by people that I feel perhaps don't properly understand Google Shopping. The app exports your Shopify product feed and connects it directly to Google's merchant center so you can start publishing shopping ads. Having previously used Magento where we managed this process manually by exporting and uploading spreadsheets to Google merchant centre on a regular basis I can assure you this app provides a simple yet invaluable bridge between Shopify and Google Shopping and ensures our feed is always kept up to date. A little knowledge of Google Ads and Shopping Ads is probably useful, and I think this is the reason for many of the negative reviews. I haven't tried any of the paid for apps which I would assume provide additional extras for the subscription fee, but in a nutshell if you simply want to connect your Shopify product feed to merchant center then this is exactly what this app does with little fuss.

My feed got messed up about a week ago and i still have not heard back from anyone on how to fix it. I've sent a few messages to support and heard nothing back, If you have a simple product feed this app may work fine but if you have 1000s of skus it seems to get messed up, plus it takes days for the feed to update which hurts when I have new product releases.

I have had a lot of problems with this app. I installed it recently and I launched a campaign which is automated of course. However, after the products were approved and the campaign started running there was no information on the admin panel about the amount of ad spend. Then when I went to another app called ROI Hunter, on the google ads section of the app it said that I had already spent over $20.00. I am afraid to use this app because the admin panel says there is no ad spend and no activity and then later on I find out that I have in fact spend money on ads. I also had a lot of trouble with messages popping up saying that my shipping rates were not properly set up and that I had to include a range of shipping rates. I wanted to set up one standard free shipping rate for all products in my store.

Still trying to figure it out. I previously placed Google Ads directly with Google, which also was quite complicated and hard to stop ads. I am correcting everything that they ask of me, but I have to constantly wait for the updates.

0 stars. every product I entered is literally disapproved except for one. i even went on google shopping fields and typed in the product identifiers as well as the age group and sex for the shirts i have and still disapproved. no clue.

Shame there is no 0 star option. This "app" literally does nothing please do not install it. You have to out input all your product data again for the app to work, when all other apps use the product information you have already entered. You have to re-enter every product detail including GTIN, Category (no drop-down menu available to select from) everything. It truly is awful, please do not use it.

Google shopping product feed failed to post, I don't know why.The newly added items cannot be synchronized to the Google shopping app.

There were so many errors with my product feed that my Merchant Center account was immediately suspended. Suspended! This app really is as bad as the other 1-star reviews, I'm so shocked it was created by Shopify. The app pulled data from all of the wrong fields and there is absolutely no way to check why or how that happened. Not to mention, if you do make a mistake on your own data entry there's no way to resend the feed once you make corrections - especially not if your account's been suspended! There's like no functionality or action buttons in the app. Just a connection that you have to trust is working. It didn't pull the SEO data as requested, but instead sent the super long descriptions on my website that had html coding, etc. Really weird. So, I found myself waiting for Shopify's tech team to research the errors while also waiting for Google to respond to my request for reinstatement - but in reality I had no improvements or answers for Google in order to explain why my product feed was so poorly done!

The support service came to me to help me understand my past issues. The app is not fantastic but it works.

Google Shopping App is the Best Marketing App so far on Shopify. Very easy to set up and good results.

People, the app WORKS. Just you have to be patient and the errors you might have. The delay is from google, not from shopify.

Good one & must have...strongly recommend to all Shopify stores. You will get to know the issues & can rectify..

I will say it does its job of submitting products to google merchant centre.... however, that is as far as I can say as for how good the app is. Easy to filter through google shopping fields? No. One at a time or not at all. Easy to find your products based on the google shopping ID? No. Download a .csv or excel file of the google shopping feed, and reimport to update the google shopping fields? No. These are all simple, and obvious tasks, and without the ability to carry these out it is extremely difficult for high-number-of-products stores like ours!

It's getting better and better! Now, I getting daily sales from google shopping with good conversion rate.