Reviews for Globo Product Options, Variant

Good job! Very fast customer service. Thanks!

Great add on, makes life easier when you have complicated products that need any questions or add ons. We have a lot of customized items and this works great! Support is great if you have any issues, THANKS again Helen

Heel fijn en snel geholpen!

Extremely helpful Helen, she gives quick solutions that are clear to follow. She is honest and friendly. the customer service team is top notch.

Amazing, highly recommend. Rosie with great customer service :)

The application has complete functions and the customer service responds quickly. The service is good and recommended.

Their team went above and beyond to make sure the functionality fits my theme. Happy with the end result

avevo un problema che Rosie mi ha risolto in pochi minuti

I installed Globo Product Options, Variant because I wanted to offer a customizable version of my product and Shopify limited me to 100 variants. Once I installed the app, it was easy to use and navigate, and I was able to set up my first variant quickly and connect it to my product. I did, however, run into an issue where the app wasn't showing on the product page, so I contacted support and Helen responded quickly, fixing my problem almost immediately. She then went above and beyond and updated the colors/fonts to match my theme. I'm impressed by the app, but the customer service is truly what makes this remarkable. Helen is amazing and I'm very grateful for her quick reply, professionalism, friendly demeanor, and knowledge. I highly recommend this app.

Amazing app and excellent customer service

Very fast and good Support! At the moment one of the best apps for customizing for individual products

User friendly app

無料プランは良いです。プレミアムプランではオプションで価格設定できるのですが、そちらは価格設定すると勝手にそのオプションの商品ページを作ります。そこまではよかったのですが、Googleマーチャントセンターに今まで登録できていた商品が１０００以上不承認となってしまいました。 価格設定オプションのものはURLリンクも別で生成されるようでそれがうまくGoogleマーチャントセンターに読み込まれず、「Missing value link」となってしまい、それに気づくまではおかげで売り上げがかなり下がりました。 結局サポートに問い合わせても対応なく、プレミアムプランは解約しました。無料プランで使わせてもらっています。 エンジニアさん、プレミアムプラン改善してもらえると助かります。 Free plan is good. But there was a problem with premium plan with optional price set. When you set the optional price, it create option product page automatically, which is still ok. It also seem create new URL link for each option set, which had a trouble connecting to Google Merchant Center. My products became disapproved more than 1000 pieces because of this. I cancelled the premium plan and use as free plan. It could be nice if they can fix this problem. I asked the help center but they didn't solve this problem.

We just started using Globo. The app works incredibly well. It has all the features we need to sell complex items to a wide variety of customers. I needed some help to it up and running and in about 30 minutes my four problems I encountered was fixed by Helen on chat. Great job!

Fonctionne très bien. Helen a été réactive pour le support. Je recommande

Helen has solved my complex problem in a chat in about 1 hour. This is really amazing support! She understood very well my problem and checked it really fast. I like it!

Rosie did a perfect service, thank you for you fast and well done work :)

I have been using this app for a couple of years and it's great! I had a small issue that I needed help with today and the Globo Team was able to fix it very quickly. Thanks so much for a great app and your friendly, quick response!

Fast and friendly. Got the theme updated to match my website.

Customer Support is very very good. I was paired up with an agent named Helen they were able to fix my issues in a timely manner and also gave me updates as my issues were fixed. Highly recommend !

Reino Nordin

2024-05-15

Finland

Helen gave me super customer support! I had a an issue and less than five minutes the app was functional! Helen is a superstar 6/5

They very great customer service. Thank you!

Thank you for your assistance

Really great app! Good customer service too when I needed some help with customizing. UPDATE Needed some help adding some info on my printing slip and it was done and ready straight away. I have now added a second app by Globo and am so impressed with its features. 1st class customer service

Once again I needed help with a few small problems and I can say that the service is outstanding. Everything was taken care of the same day!