Reviews for Globo Product Options, Variant

This app helps us managing our custom products easily. The support team is always there to help.

I've been using Globo from day one for my online store and it has become a staple in my daily operations. While there are some limitations, it ticks all the boxes for what I need. The platform itself is user-friendly and intuitive, making it a breeze to use even for those who aren't technically inclined. Customer service is excellent. Helen, in particular, has been exceptional – quick to respond and sort things out. Appreciate the straightforward help.

the best !!! fast and good service

Wonderful experience! Fast and friendly service.

Needed some help with customising the Product Options and Rosie definitely helped me resolved my issues! Thank you for the kind customer service. :)

Love this app! Super easy to use and customer service is amazing and quick. We have worked with Helen and she has helped us multi times when we couldn’t figure something out! Definitely important to have quick customer service for an app like this that functions a big portion of a website and Helen has always provided just that!

the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.

update: 11/14/23 - i updated my store and the app stopped working. i reached out and they resolved my issue in a few hours. great service. cool app. easy to work and very responsive. corrected my issues quickly and made my transition easier.

I recently integrated the Globo product add-on into my Shopify store, and I must say that the experience has been nothing short of fantastic. What truly set this journey apart was the outstanding support I received from Rosie, a customer service representative who went above and beyond to ensure my store got off to a smooth start. I couldn't be more grateful for the assistance and 5 start customer service she provided.

A wonderful app, just what i was looking for! Customer service are very fast to respond and fix any issues if you are having trouble with something.

Amazing app, really easy to use and with great functionality. By far the best personalization app I used. Plus, the support is awesome, I had some custom requests and they didn't hesitate to deliver!

Parfait très réactif, un grand merci surtout à Hélène pour son aide. Dépanner très rapidement, grand soulagement. Merci à tous

Helen has been great at helping out. The app is perfect for what we need and any issues are fixed very quickly. Would definitely recommend

Very helpful

I wish I loved this app but the customer support is horrendous. My team and I have said we will make any time work to meet and figure out the many bugs in the system… but the support team from this app keeps not responding. I would love to figure out the errors and get this app working for my site again. I’m paying monthly for something that isn’t working.

My variants were not showing up on my website and their customer support team helped me fix it right away. Thank you

This app has been exactly what I need for a new service I was wanting to implement. When I changed themes, I experienced several issues I did not know how to resolve. Helen helped me so much!!! Thank you, Globo, for the great app and support team!

So far so good! I just began using the app and it does everything I need plus more. very excited to get started and also using the POS system. The large options for variations is also very great! It helps make my process and product more assessable for my clients. Will review later after some time to get a better feel for the app.

Super! Le chat est réactif, et à toujours trouvé une solution pour moi! Merci beaucoup!

Customer service is terrible. They had no idea how to help with the issue I had to YouTube it

We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.

Ik werd meteen geholpen met mijn probleem :)

The Globo care team was amazing. I contacted After 10pm and they assisted me right away. I was having multiple issues during the day of my launch and they got on and helped me right away.

Five stars! The apps are great and if there is an issue support team comes back very quickly and fixes the technical problems. Amazing support! Thank you! Gus