Reviews for Gift Box | Free Gift Selection

Great App, It really works for me and Customer support is really helpful :) I really recommend it to anyone. Keep It Up.

This app does exactly what I needed it to do! It will offers your customer gifts and give them a chance to buy more. You can custom almost anything in the app! The customer service is AMAZING and VERY helpful! (Alla- THANK YOU!) I recommend this app to anyone who wants to offer there customers free gifts/free shipping and encouraging messages!

We love this app! Our Quick cart was not updating the widget and developers want in and helped us in 10min, adjusted their code and everything worked smooth during our heavy Cyber Monday load. Thanks for the quick help once again!

Orli Jewellery

2020-11-27

United Kingdom

Tom noticed a problem with my website and the app before I noticed! When i went to contact them they had already contacted me explaining the problem and solution (to do with a conflicting app I also use) Took 2 minutes to solve the problem. Can't fault the app or the customer service. Rare these days!

I have been searching for something like this app for a long time and this one is AWESOME! It has already helped a ton with Black Friday sales and the customer service is better than any other Shopify app I have ever had.

Gift Box app is so easy to setup and looks amazing on our store. Customer service was outstanding even 1 day before Black Friday when i'm sure support levels are high. Thanks!

LOVE this app! It makes having multiple discounts a breeze! The support is also so great, and quick to respond!

Love this app! It's great for increasing our average order value and adding value to our customer journey. Customer service is outstanding and development team helped customise the app to suit our site :) Thank you again Alla & Digismoothie

This app is excellent for applying a free gift. The help desk support is very professional and efficient. I am in Australia and on more than one occasion I received support when it was out of hours in Europe. This app conflicts with Zipify OCU app. Rod Hill www.trocketgolf.com.au

We are still evaluating the app but I am very very impressed with the support. Very responsive and very competent. I am sure we are going to subscribe for long time!

Great customer service—answered all our questions within a few minutes and they even did customizations for us immediately, despite that time difference! We love how customizable the look of the pop ups were and how smooth and easy the experience was for the customers shopping on the store during the time that we ran promotion via this app. Glad that app allowed us to stack the free gift promo with our discount code too—the only challenge was in the data that we got from both Shopify and Gift Box for purchases where discounts were stacked.

The app is very easy to set up and works perfectly. There was a little issue, but it was fixed within minutes! Definitely worth the cost.

This is an amazing app. The customer service is fantastic and they really go out of their way to make sure everything is working properly. Just download it, you won't be sorry!

This app is perfect! It’s exactly what I was looking for. They also have really good customer service!!

We're getting crazy ROI from this app's function until we ran into a small bump with a few of our orders. When I reached out to the developers of the app, that bump became a plain road to getting that ROI again. And they did it in less 15 minutes! Thank you team for the wonderful support!

This app is critical to our customer conversion funnel. It works great. The support team is amazing. A+++

Nice app, that is very intuitive to use. It is really easy to make offers. And very nice that there is no coding involved to make it work. And exceptional support!!

Arvin Goods

2020-09-16

United States

Easy to use, customer service is quick to respond and helpful with the custom additions we needed. Looking forward to this helping our AOV increase!

I used this app to be able to make a gift to our customers in order to increase sales, and it worked very well also the support is the best you can find on any shopify app, totally recommended!

I am using this app to help increase AOV and to add value to my customer's shopping experience. This app is very easy to use. Customer service and support is amazing! They are fast in responding and help you sort things out.

Great app that helped me increase my average order value right away! And great, quick customer service as well!

Great App! The support team helped me a lot with my questions on how to customize a few things. Thanks again!

Olavie

2020-07-06

United States

I installed this app two weeks ago to run a July 4th promo. While I only got a couple of orders taking advantage of the free gift, I believe this app will pay for itself even with not that many orders. The graphics are simple and nice out of the box and you hardly need to do any customization. Setup is a breeze and customer support is speedy. I highly recommend it.

Have used other Gift apps, they were missing gifts on orders and very slow to load on the cart page, so people were just clicking checkout and missing the gift. This app has been easy to implement and set up, the support staff has been fantastic also. Highly recommend.

I installed the plug in and it worked pretty well at the beginning, the design is nice, flexible, and the team very helpful, answering very quickly. We had few bugs and Lucia came up with solutions. Yet one, very randomly, could not be solve from time to time during the testing phasis. the app system is having conflicts with the existing discounts options from Shopify. It will randomly bug or not bug if setting the discounts with Shopify (which allow more options, especially the display at checkout and the eligibility). We tested it many times before launching the website officially and it happened only few times so we though it would be okay. Today was the kick off of our launch campaign and the bug became impossible to control! 4 clients on different devices were kind enough to contact us to inform us that they were unable to enter the discount code given at checkout (set on shopify back end). We noticed that those 4 clients had selected a free gift (set with the gift box app). We tried again ourselves from 7 different devices, and the bug happened to 6 of us, while picking a gift, impossible to add the discount at checkout even when matching all requirements. I warmly recommend the service from the team yet cannot afford to loose both clients and time as it happened this morning. I would be happy to re-install the app as soon as the bug will be fixed.