LUXDERM
2024-03-04
United Kingdom
Mona is by far one of the best customer support reps I have ever come across. Friendly, efficient and real quick. Hats off for Mona.
PegsnHooks
Elliott Berkshire
Korean-Skincare-UK
Veynori
FlagmanShop
30grams
Mein Shop
Ursprungsgang
Jolie Camille
Preame
EVOUP
YEOACADEMY
Gregory Payette
ReserviGo
Rebel Decal
MegaPlushWorld
Chillax Surf Wax
Beige Bunny
evcliptix
AMBIE - WATERPODS
2024-03-03
Singapore
Feedback for GemPage: I wanted to share my experience with GemPage, particularly highlighting the exceptional support I received. As someone relatively new to website building, I found myself encountering various challenges along the way. However, the support team at GemPage was always there to lend a helping hand. Whenever I reached out with a question or encountered an issue, the GemPage support team responded promptly and with expertise. Their guidance was clear, concise, and always led to a resolution. What truly stood out to me was their commitment to ensuring that I not only understood how to address the immediate issue but also how to prevent similar issues in the future. Moreover, the support team at GemPage went above and beyond by providing personalized assistance tailored to my specific needs. They took the time to understand the intricacies of my project and offered tailored solutions that truly enhanced my website-building experience. In addition to their technical proficiency, the support team demonstrated a genuine passion for helping customers succeed. Their friendly and patient demeanor made it easy for me to reach out whenever I needed assistance, knowing that I would receive the support I needed to overcome any obstacles. Overall, the support I received from GemPage was nothing short of outstanding. Their dedication to customer satisfaction and willingness to go the extra mile truly set them apart. I am incredibly grateful for their assistance, which played a significant role in making my website-building journey a smooth and enjoyable one. Thank you to the entire GemPage support team for their exemplary service.
2024-03-01
Canada
The app is excellent. It's intuitive and while you should spend an hour or so in tutorials, it will provide you with an incredibly flexible tool. Anywhere from building your home page to a product page, it's awesome. I also have to say that their customer support is truly world class. A big shout out to Ikram, Pauline and Ken on the team. Had an issue and it was resolved within 18 hours! Thanks guys!
2024-02-29
Netherlands
We have been using GemPages on our store for a long while and we are really happy with its functionalities, it makes web-designing so easy! Tech support is incredibly fast and efficient.
2024-02-29
Colombia
very good page to make funnels in addition to its good customer support
2024-02-29
Moldova
Very usefull app for everyone, who has time and want to create, edit and updae any type of website or online store by himself. Higly recomand, you have to try it. ps. support is very responsive by any issue.
2024-02-28
United States
This team helps you out with your website like if it's theirs. Appreciate it Gem team! And thanks Jane!
2024-02-27
Germany
I can only recommend this app. It's great and the developers and technicians who help with questions and customizations are even better! Tom, Liam and Annie are very reliable and professional with their help and this is one more reason why I give them 5 stars. I can only recommend them and the app in general. Thank you GemPages for being here.
2024-02-26
United Kingdom
Amazing app makes the best landing pages and by far the best customer service I've had! Thanks a lot looking forward to using Gempages more in the future
2024-02-25
United Kingdom
Excellent support. The moment I heard that I get to keep the sections to use in the "Theme Section" even after I cancel the paid plan, it blew my mind. I don't think I am going to cancel the subscription because Gempages is definitely worth the money.
2024-02-21
Austria
THE GRAETEST PAGE BUILDER WITH THE BEST SUPPORT! I am using GemPages for all stores I have since years. The support is always geat, and knows really what to do! They write codes for you, guiding everything with screenshots, create templates for you, absolutely great. I have never experienced such a great support in an app ever!
2024-02-20
France
Great app and customer service. A learning curve to get your hands on it, but good app to get the landing page that you are looking for.
2024-02-20
Germany
Pretty cool page builder with lots of nice features. Customer Support is also on point and super quick to support, if you ever come across some obstacles.
2024-02-20
Colombia
I was satisfied with the service, they are fast and efficient.
2024-02-20
United Kingdom
The experience has been great so far, I normally have a response within a few hours. The builder itself is very intuitive and you can make so many adjustments.
2024-02-19
United States
I really like GemPages and being able to easily build my landing pages. The builder is simple and there are so many options (love the timer!) that help improve conversions. The only reason I would possibly leave off a star is because the A/B testing feature doesn't track sales conversions, and I feel this is such an important feature if you want to testing landing pages. (You should!) But without sales conversion data, the A/B testing doesn't have much value.
2024-02-18
United Kingdom
Amazingly helpful customer service team, got back to me very fast and gave me detailed, comprehensive solutions. Fantastic work
2024-02-17
Netherlands
Customer service was above and beyond! Great experience using the app :)
2024-02-17
United States
This page builder works very well, is easy to use, and the customer service has been exceptional. They are fast to reply to messages, eager to help, and make sure any questions are handled completely.
2024-02-17
Greece
Legit one of the best apps I have ever used in here and with exceptional service!!
2024-02-16
Australia
So far, so good. I just got GemPages today and can already tell it's a great product. Customer Service is ON POINT.
2024-02-15
United Kingdom
Really easy to build a professionally-looking page. Fantastic Customer Support - Thanks Ikram and Jane :)
2024-02-15
Bulgaria
From the outset, GemPages' user-friendly interface made creating and customizing Shopify pages much easier than using the native customizer (Impact). It offers plenty of features, however, I struggle to decrease the loading time of the landing page. I have no IT background and coding isn't an option for me. I have heard from here and there that GemPages isn't the fastest option on the market and I am not sure if I am going to stick with them in the long run. // The reason for me writing this review is their customer representative Mona. Her responsiveness and expertise were evident from the very first interaction. Not only did she promptly address my queries, but she also took the time to provide detailed explanations and step-by-step instructions to ensure that I fully understood the solutions. // What truly impressed me was Mona's willingness to go the extra mile. Whether it was troubleshooting a complex issue or providing personalized recommendations for optimizing my page, Mona consistently demonstrated a genuine commitment to helping me achieve my goals. Her patience, professionalism, and depth of knowledge are outstanding. // After communicating with many customer service agents in the past few months I can confidently say that Mona is the all-time-best so far!
2024-02-13
Italy
Very good
2024-02-11
Slovakia
At first I was not very satisfied, because the support did not reply to me for a long time, but it turned out that they had holidays. The following days, support wrote me back immediately and they were even willing to customize things I needed. I have never experienced better support. Thank you so much whole team.