Slymshape
2025-10-04
Germany
GemPages is easy to use and lets you customize your store, but the product images are extremely laggy and don’t swipe smoothly. Pages also take a long time to load, which makes browsing frustrating. The builder is flexible, but performance needs a lot of improvement Hello Slymshape, We sincerely apologise for the slow response and for the frustration caused by the lag in product images and page loading speed. Our team is already aware of this issue, and a fix has been in progress. The upcoming update, scheduled for release at the end of October, will significantly improve Product Image performance and overall page speed. Our CS team has also been in touch to share a demo of the new version so you can preview the improvements before release. If you need any further assistance or would like more information, please do not hesitate to reach out. We are always here to help. Best regards, Auri GemPages Customer Support Manager
Glowrience
Distri Hogar Colombia
For.me
GlobitaStore
Manifiesta Abundancia
OBEN GmbH
Kompriva
Haven Shop D2
RelaxRiser
BOLTIFY
Hairzwelt Perücken
Vranfor
Zenith Formulas
Herberski
Lorior.com
2025-10-03
Colombia
Awesome app for creating pages easily and fast. Good support too. Hello Micase, We’re so glad to hear that GemPages has made creating pages fast and easy for you. It’s also wonderful to know you’ve had a good experience with our support team. If you ever need any more guidance, please know we’re right here to assist. Cindy GemPages Customer Support Supervisor
2025-10-03
Germany
Great customizability and very fast and helpful customer support. Big thanks to Jamie and Jay! :) Hi ElevatePrint3D, We’re delighted to hear that you appreciate GemPages’ flexibility and that Jamie and Jay were able to help you quickly. They’ll be so pleased to know their efforts made your experience even better. If you need any more assistance down the road, our team will be right here to support you. Emma GemPages Customer Support Supervisor
2025-10-03
Germany
Top application Hallo Bermodo, Vielen Dank für dein Feedback! Es freut uns sehr zu hören, dass du GemPages als eine großartige Anwendung empfindest. Wenn du künftig Unterstützung benötigst oder Fragen hast, sind wir jederzeit für dich da. Emma GemPages Customer Support Supervisor
2025-10-03
United Kingdom
Awesome App and support system is really awesome. Good day Glowrience, We’re so pleased to know you’ve had a great experience with both GemPages and our support team. Your kind words mean a lot to us. If you ever need more help or guidance, please know we’re always here to assist. Cindy GemPages Customer Support Supervisor
2025-10-03
Colombia
Buena atencion al cliente rapidos Hola Distri Hogar Colombia, Nos alegra saber que tu experiencia con nuestro equipo de soporte ha sido tan positiva y que aprecias la rapidez de nuestra atención. Si necesitas más ayuda o tienes alguna duda en el futuro, estaremos encantados de asistirte. Bella GemPages Customer Support Supervisor
2025-10-02
France
Wonderful workers and perfect experience ! Hello For.me, We’re delighted to hear that you had such a perfect experience and that our team’s efforts stood out. Your feedback truly encourages us to keep delivering the best support possible. If you ever need further help, we’ll be right here to assist. Emma GemPages Customer Support Supervisor
2025-10-02
Spain
Hola GlobitaStore, ¡Nos alegra mucho saber que tu experiencia con GemPages ha sido tan positiva! Apreciamos tus palabras y nos motiva saber que la aplicación cumple con tus expectativas. Si necesitas más ayuda o tienes cualquier duda, estaremos encantados de ayudarte. Bella GemPages Customer Support Supervisor
2025-10-02
Spain
La mejor app para hacer landings, es perfecta y un servicio técnico de 10, me han solucionado un par de problemas, super amables y rápidos y hasta me han desarrollado una acción que necesitaba en un botón, me ha encantado, echaba de menos Elementor en Shopify pero eso ya es cosa del pasado. Ahora con Gempages tengo lo mejor de los 2 mundos. Shopify + Gempages lo tienes todo. Super contento Hola Manifiesta Abundancia, Nos alegra muchísimo saber que estás tan satisfecho con GemPages y que nuestro equipo técnico pudo ayudarte con tanta rapidez y amabilidad. Nos motiva saber que ahora puedes disfrutar lo mejor de ambos mundos con Shopify y GemPages. Si necesitas más ayuda o tienes nuevas ideas que quieras implementar, estaremos aquí para apoyarte. Auri GemPages Customer Support Manager
2025-10-02
Germany
Der Support hat sehr schnell geantwortet und war sehr freundlich. Sie konnten mir bei meinem Problem sofort helfen. Hallo OBEN GmbH, Vielen Dank für dein nettes Feedback! Wir freuen uns sehr, dass unser Supportteam schnell reagieren und dir sofort bei deinem Problem helfen konnte. Wenn du künftig weitere Unterstützung brauchst, stehen wir dir jederzeit zur Verfügung. Cindy GemPages Customer Support Supervisor
2025-10-02
United States
Very good and useful Hi Alphohub, We’re glad to hear that you found GemPages both useful and effective. Your feedback is greatly appreciated. If you ever need more help or ideas for your store, we’ll be right here to support you. Emma GemPages Customer Support Supervisor
2025-10-02
Germany
Hallo Kompriva, Vielen Dank für dein positives Feedback! Es freut uns zu hören, dass GemPages dir gefällt und alles gut funktioniert. Wenn du in Zukunft weitere Unterstützung benötigst, helfen wir dir gerne weiter. Bella GemPages Customer Support Supervisor
2025-10-01
Spain
Puede parecer un poco complicada de utilizar al principio, pero una vez le coges el truco es muy intuitiva y se pueden hacer página de producto muy bueno, personalmente a nivel de atención al cliente ha sido un 10 contestan muy rápido y siempre con una respuesta detallada a tu duda o problema. Sin duda recomiendo usar gempage si vas a facturar o quieres facturar Hola AWRA, Nos alegra muchísimo saber que, una vez que le tomaste el ritmo, GemPages te resultó intuitiva y útil para crear páginas de producto atractivas. Agradecemos también tus amables palabras sobre nuestro equipo de soporte, nos alegra que la atención haya sido rápida y efectiva. Si necesitas más ayuda o tienes alguna duda en el futuro, no dudes en contactarnos, estaremos encantados de ayudarte. Auri GemPages Customer Support Manager
2025-10-01
Colombia
Buena app, buen servicio al cliente, excelente Hola Haven Shop D2, Nos alegra saber que tuviste una buena experiencia con GemPages y que nuestro servicio de atención al cliente cumplió con tus expectativas. Si en el futuro necesitas más ayuda o información, estaremos siempre disponibles para apoyarte. Bella GemPages Customer Support Supervisor
2025-10-01
Netherlands
Good day Diervital, Thank you for your feedback! We’re glad you’re enjoying GemPages and finding it useful for your store. If you ever need more help or guidance, please know we’re right here and ready to assist. Emma GemPages Customer Support Supervisor
2025-10-01
United States
Very nice app, and helpful services Hello RelaxRiser, We’re happy to hear you found GemPages useful and that our services have been helpful for your store. Your feedback truly means a lot to us. If you ever need more guidance or support, please know we’ll always be here to help. Emma GemPages Customer Support Supervisor
2025-10-01
France
exelent Good day BOLTIFY, Thank you for your kind feedback! We’re glad you’re enjoying GemPages and that it’s been a positive experience for you so far. If you ever have questions or need further assistance, our team will be here and happy to assist. Cindy GemPages Customer Support Supervisor
2025-09-30
Hong Kong SAR
Ken is amazing! They're fixing your issues right away. Hi Solene, We’re delighted to hear that Ken could assist you efficiently and resolve your issue so quickly. He’ll be thrilled to know his help made a difference for you. If you ever need more assistance or have other questions, we’ll be right here for you. Bella GemPages Customer Support Supervisor
2025-09-30
Australia
quick and helpful, always giving instructions but able to complete more complex tasks if needing extra assistance Hello Glam R Cosmetics, We’re so pleased to hear that our team was quick, helpful, and able to handle both simple and complex tasks for you. Your words mean a lot and truly motivate us to keep up the good work. If you ever need any further support, we’ll be here to assist you anytime. Cindy GemPages Customer Support Supervisor
2025-09-30
Germany
Hallo Hairzwelt Perücken, Vielen Dank für dein positives Feedback! Es freut uns sehr zu hören, dass du mit GemPages zufrieden bist und alles gut funktioniert. Wenn du künftig weitere Unterstützung brauchst, helfen wir dir gerne weiter. Cindy GemPages Customer Support Supervisor
2025-09-30
Peru
excelente servicio Hola Vranfor, ¡Nos alegra saber que has tenido una buena experiencia con GemPages y nuestro equipo! Gracias por tu confianza y por compartir tu opinión. Si necesitas ayuda adicional o deseas mejorar aún más tus páginas, estaremos aquí para asistirte. Emma GemPages Customer Support Supervisor
2025-09-30
Australia
Great page builder with good templates that are super fast to setup. Customer support is really great through live chat as well. Spoke to Jephthah when I had an issue publishing a page and it was fixed in no time. Good day Zenith Formulas, We’re thrilled to hear you’ve had such a smooth experience with GemPages and that the templates have been easy to set up. It’s wonderful to know Jephtah could help you quickly resolve the publishing issue — he’ll be so pleased to hear your feedback. If you ever need more help or guidance, please know we’ll always be here to assist. Bella GemPages Customer Support Supervisor
2025-09-30
Romania
Very fast and efficient support. Recommendation Hello Herberski, Thank you for sharing your feedback! We’re glad you found our support fast and efficient, and that your overall experience with GemPages has been positive. If you ever need any further assistance, we’ll be right here to help. Emma GemPages Customer Support Supervisor
2025-09-29
Australia
thanks for fixing. Used this app for about 3 years. Hi Lux and Miles, It’s wonderful to know that GemPages has supported your store over the years and that our team could help get everything running smoothly again. We appreciate your continued trust in us. You can always rely on our support whenever something new comes up. Bella GemPages Customer Support Supervisor
2025-09-28
Austria
GemPages hat einen wirklich ausgezeichneten Kundenservice. Ich musste nie länger als 10–24 Stunden auf eine Antwort warten, und diese waren stets kompetent und hilfsbereit. Probleme wurden immer schnellstmöglich behoben. Vielen Dank! Hallo Lorior.com, Vielen Dank für dein positives Feedback. Es freut uns sehr zu hören, dass du mit unserem Kundenservice so zufrieden bist und dass Probleme stets schnell gelöst werden konnten. Wir wissen dein Vertrauen in GemPages sehr zu schätzen. Wenn du in Zukunft Unterstützung brauchst, stehen wir dir jederzeit gerne zur Verfügung. Cindy GemPages Customer Support Supervisor