Amplificatorewifi
2021-02-15
United Kingdom
Good support service. They help me to solve my problem very fast. Cindy was very helpful and solve my questions.
XCLVSV STUDIO
GalaxyPhase™
Ambiance Flora
HelloPodsPro
Themagcases
Phaedera UG
Jade Face.nl
Gabriella Knight V1
marcundphilipp
KUKULMä
MJ FRANKO
Earth Mobius
Aveur
MOPTOP
Dazzle Me
Youth Restoring Masque
Ruby Pineapple
Hawkfocal
2021-02-15
Italy
Very good service! I asked twice to modify my theme code and in 10 minutes they solved every problem! Also the answer time was so fast and efficient! I recommend so much GemPages, thank you.
2021-02-15
United States
Useful app with great customer service. Liam was of great help to my issue! And ensured everything went smoothly. Thanks again
2021-02-10
France
I use this application for all my sites. Very easy to use, lots of possibilities. And the support is just AMAZING! Fast and clear in its answers, you can't do better.
2021-02-10
Thailand
Best App on Shopify probably. I am a professional designer who do not code. But in this project I tried Shopify for the first time and was worried at the beginning because Shopify's drag-and-drop is so poor. Gempages is what you want if you're gonna design it like Wixsite or Squarespace. The interface is very user-friendly and intuitive. You can implemented your design right away without having to learn anything new. The customer service is the best part of this app. Their staffs are so polite, responsive and strongly responsible. The can-do, can-solve attitude is reassuring. There are bugs and complications, but they never blame it on the user's side. They patiently explain what happened by screen caps, codes and videos in the way that is easy to understand. For first time Gempages user. There are a few things to keep in mind before you start using it. I hope Gempages' staff read this and take note to improve the app too. 1. The interface has a minor bug. When you edit the value of Space (Margin/Padding) of an element, they might bounced back and not showing changes at all. You can try switching working for Desktop/Laptop/Tablet/Mobile and reenter the value you want a few times to get it work. In other case just restart the app or your computer. This is frustrating when you use it for the first time. You won't understand what you did wrong. 2. The live-editing window doesn't always show exactly the design it's going to be shown in published page. Half of the time the design moves a bit up and down. You have to published regularly, see it for yourself and adjusted that by intuition. 3. You have 4 platform to customize on! :D And luckily Gempages make this very easy. The margin of an element in platforms can be individually edited. Great function. If you don't code and has a limited bracket of time to fix your website, and has quite a specific design you want to go for, I strongly suggest the 59USD/month plan. Their staff's priority support will speed you up by 50% percent if you properly explain your questions or even requests to add custom codes. You won't regret it.
2021-02-10
Belgium
Gempages is ofcourse an cool app, works perfect, especially the best thing? The customer support ! For sure, And Liam he is such a great guy, he works for the tech team, he has like magical fingers, I ask something this guy fix it, love him man! amazing support, thanks, hoping to work a long time with you guys, peace
2021-02-10
Canada
I use this app for most of my design, it's extremely powerful in it's capabilities. The representatives available via chat are always kind and helpful.
2021-02-10
United States
We had a small issue on our shop's page and the support was great. We received a reply to our message a business day after, which is completely fine, and it was easy to learn how to fix our issue for future reference. Highly recommend.
2021-02-09
Germany
I'm using this app now for a few weeks and am very amazed by this excellent, kind and very helpful customer service. Each question was replied to within at least 24h and they even made some custom optimizations for my Mailchimp newsletter form. They also send you quick guide videos for some tweaks or fix it by themselves. Currently I'm more than satisfied and happy to have chosen this service.
2021-02-09
United States
The best customer service of any app I've used on Shopify. They always take the time to help me figure things out. Thank you!
2021-02-09
Netherlands
I had some trouble with my product page. When I asked for help, there was a question in 24h. Marc fixed my problem in 5 minutes. Would recommend this app to everybody who is thinking about it!
2021-02-08
United Kingdom
This is the third time I've used GemPages to build a Shopify store and I can't rate it highly enough. Really expands your design options and the support is 10/10, always very prompt and super helpful.
2021-02-08
Germany
Using gempages for around 4 years now and i am still happy with everything. super fast support, and it gives shopify just the flexibility for layouts and addons it needs. :)
2021-02-08
United Kingdom
Very useful app. It has some bugs but nothing terrible. The only major drawback is the customer support. They reply late, they are going on vacation or being out of office all the time. Some of them don't know how to help you. That happened with me. I gave it another shot with another employee and they helped me just fine. The first one just said: "I am sure you can easily build your pages again" (I had a problem with my pages.
2021-02-08
Italy
I used GemPages for a month and I really like it, It's easy to setup and their customer support is great!
2021-02-07
Spain
The Support Team is very polite and quickly solves your problems. Within a few minutes my problem got fixed and I was good to go. Awesome App
2021-02-06
South Korea
Very professionnel for help you and app very good for page ! Thank you team. My shop now is very good
2021-02-06
Hong Kong SAR
Very helpful customer service and instant response. This app includes almost all functions and tools that you need for designing a website.
2021-02-05
Germany
very nice useful app , wich has a lot of easy tutorials on youtube with quick customer service !! I am more than satisfied,
2021-02-05
United States
The Support Team is very polite and quickly solves your problems. Within a few minutes my problem got fixed and I was good to go. Awesome App
2021-02-05
United States
The app is great and the customer service is even better! Great and responsive support team. Highly reccomend
2021-02-04
Hong Kong SAR
It's a powerful app and you can just make the pages that you want. I have a lot of questions but the support team helps me patiently every time. Thx!!!
2021-02-04
United States
I had a pressing issue and an unwavering support rep in Leo. Leo stuck with me and persisted including sending me screenshots and a loom video on how to exactly fix my problem. Awesome super fast support response time. Leo never left me hanging and saw through the fix.
2021-02-04
United States
Excellent page builder app! But what makes this the best app on Shopify is the customer service team especially Liam and the IT team who have gone above and beyond to help me with all my special requests to make my page look professional and fantastic. I got the professional plan so I can have live support and it is worth every single penny. I can feel he truly wants to help and that's what makes him the best! Thanks again Liam!
2021-02-04
France
Very useful app to make your shop look different and adapt to different devices and try different landing pages. Their help support is also very good