Reviews for G | translate

Great support from this guy named Borya! He helped me very good and no demand was a problem to make reality !

I had a problem with DNS settings and contacted Ripa for support. She solved my propblem in now time. Very happy with the service.

I had a problem with the DNS configuration since it is quite complex. With live chat, an employee named ELLA has helped me set it up. Thank you!

Ella was really helpful and efficient. I am really pleased with the support. I really like the app so far.

I had help in the beginning need to get the icons in the right place but. But I soon got help with their help chat with Ella and she helped me very well and has done everything to my standards.

Our company is very pleased with GTranslate. We were switching from another app to GTranslate. They made it very easy for us to migrate all data and especially language hosting. Grazie Ella for being so patient and kind. Thanks!

I needed some help with dns setup and received fast response and great support from Ella.Definitely recommend that app

I absolutely love this Multilingual app (GTranslate) and Ripa is so helpful in your customization. Thank you for your fast responses and insight.

Suzan, You did a great job, I am really thankful to you for this lightning-fast help. She was to the point and resolved the issue very quickly and accurately. Highly recommend this app.

It's working perfectly. I have a problem with price translation but after some e-mails everything is good now. Great support, especially from Suzan. :) Best wishes.

I asked for support on making translation panel seem better in website. Support engineer Borya made an excellent work and the result was amazing. Thank you

Nice & free app. The support is very helpful and do everything that you are satisfied/happy. They helped me to change the Position/color of the translate button. I can recommend the app to anyone

I use this APP to reach out to global customers. Ripa was a great help and the Gtranslate app was installed while I was busy with clients. Looking forward to seeing the results!

Hello, a few days, tehe app don`t traduce de Word "camisetas" in any languajes. Only in english. Apear a "T". Can you see it ? i want pay de full versión, but without this error. Thanks A lot.

Great customer service by Borya. Great job at customizing my widget to be user friendly on mobile and desktop.

App works great! I've seen a noticeable increase in orders from overseas. Customer service is superb too!

Works Great! We had many issues with our theme working with this app. We contacted customer support and Ripa quickly fixed our problem each time.

I cannot praise this app enough! Firstly as a FREE translation dropdown it's brilliantly functional and just WORKS! Secondly I had a big issue with the dropdown not working when I switched themes, and added other apps. HAVE NO FEAR the AMAZING SUZAN took time to completely sort for me, ensuring ALL views were correct exactly to my requirements!!! Thank you SUZAN, and thank you GTranslate! BRILLIANT! A MUST for any multinational stores! Jezz

Perfect support big thx to Seda extrem fast setup for free and also explaind somthing to me even if ma english is not so nice she was very nice to me and tuk extra time

The best and easy Translate app in Shopify Store. And with a great support team, thanks Borya for your help ! High recommend !

This app is easy to use. Perfect if you just started your shop to reach more customers. The best thing is the customer service. Suzan helped me out to fix the position of the switcher. Really patient and experienced. Thanks again for your help !!!

App had some teething issue to get working on our site as our theme meant the language selection overlapped our logo but their app technician Ella made some adjustments to our CSS file. The help she gave was over and above the call, was impressed with speed and effectiveness of her work. Ella remotely accessed our coding (after requesting our permissison first via Shopify approved 3rd party access portal). Highly recommend getting the app and if you have any issues just ask them to help!

I used the apps for few weeks. The app has a bug with the checkout page. I wanted to get the checkout page to match the language of the site, with no success. For example, I wanted a French checkout page for a French website, and an English checkout page for the English website, but GTranslate failed to do that. I reached the support multiple times, and also spoke with the deputy CEO as well, but they failed to resolve the issue. Waiting time from the support is very high (can take weeks), and they will do everything they can in order to avoid give you support. In general, the app is failed to provide basic translation services, and the support team is totally nonfunctional. Won't use their service again. UPDATE: 1) I was using the paid version (not the free version, as mentioned in the CEO response) 2) I spoke with Rafael, the deputy CEO, and not Edvard, the CEO (sorry for the confusion).

Best web developers and customer support in the world. Special thanks to Seda in particular and Borya, Tigran and all the team. Real asses for GTranslate. Love from Dubai ;)

The app is great, however, I have struggling with some things and the support of the app was just amazing. Borya, was extremely professional and very patient. He did exceptional job. Borya from GTranslate was the best support experience I have ever had! If you need some help with the app, just ask for Borya to help you and you will not regret it, I assure you. If I could, I would rate it 10 stars. Amazing job Borya, Thank you!