thepassionatepug
2020-05-11
Australia
Suzan was incredible, helped me with my issue that I had with the translator not working on my site.
Maison de Vénus
2020-05-11
France
Such an amazing app. I have tried many but this one is worth its cost. An amazing customer support (Susie) Thanks
TchaTchaBoum
2020-05-11
Switzerland
Thank you very much for this high quality service which allowed us to immediately understand how to use this application which is just extraordinary, a beautiful tool that we recommend to everyone, thank you very much again to Ella & Lilit & Suzan & Sergey
KLERR.eu
2020-05-11
Latvia
Great app. Have a lot of different options. Very helpful support service. Reply quickly. Recommend!
Ta Petite Collection
2020-05-11
Canada
Suzan went above and beyond to help me deal with a small issue that popped up in the installment of the app on my store. Mind you, I currently have the free version of the app. I will not hesitate to upgrade to a paid version when I will need to. Thank you Suzan :-)
De Puta Madre 69 Official Online Store
2020-05-11
Italy
Awsome Support from Lilit She is very Amazing ! Paziently and let us discover this Amazing ab . We have install the app in three stores now and all is working perfect https://bit.ly/3bBGHXh https://bit.ly/2Wm19q3 and coming soon in some day here https://bit.ly/3cnNapn Believe me never in Shopify i have find support like that .
Smart&Protek
2020-05-09
France
A big thanks to Ripa who's been extremely helpful to help sorting out few things! I have move to the paid version for more features. Great app so far
Namur Brand
2020-05-09
Poland
I am super satisfied by the app and even more by the support team. I have talk with Ripa. She was really patient and took the time not only to answer my question but also to help me directly on my website. She is amazing!!!
Transpeninsula Services & Projects LLC
2020-05-09
Oman
Extremely good customer service. Ripa was a huge help and guided me through the whole process. Definitely recommended
PamperBag
2020-05-08
Mexico
Installing and using it was very easy ans simple, I would recommend it. Customer support with Lilit was great!
B&W Charms and Gems Accessories
2020-05-08
France
Honestly, the best app for translation, and I can say I tried a lot of different apps before. I wanted some customization, and I was helped by ELLA, she edited my code to make it work the way I wanted, and the result is amazing.
CarpetOnline
2020-05-07
Belgium
I changed from another translate app to GTranslate everything went very easy. Ella helped me to do the setup. Great helpdesk with 24/7 chat. great app!!!
Jardim collection
2020-05-06
Portugal
Borya (agent) provided a superb support! on the spot, the changes were swiftly improved and he even adjusted the mobile version - Outstanding! Thank you!
Magna-Carta
2020-05-06
France
Awesome app . I wanted some customisation on my shop and Suzan did it in no time. Awesome job, awesome customer support, awesome Suzan =) and Lilith was perfect too =)
Rouge Cerise
2020-05-05
Canada
It created a problem on the mobile version of my website but Sergey fixed it and it works perfectly now. Except that, the app works fine and have a good translation. I don't have to manually correct everything.
HOLZBRÜDER
2020-05-05
Germany
The best customer experience i've ever made. after my request, lilit from the customer service helped me within a few minutes... Thanks Lilit!
iRoyal™️
2020-05-05
United States
I had some issues and lilit was extremely helpful! She solved them and gave me some additional information.
Rior-Design
2020-05-04
Ireland
I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?!
Your World of Building Blocks
2020-05-04
China
Best service from Lilit, and the APP works great in my store !! recommend all friends use it and I think Lilit can help you solve all issue :)
Japan Stationery
2020-05-04
United Kingdom
Works really well and they are helpful when you need help to move the icon etc...and will update the code just for you!
FurryHarry
2020-05-04
Spain
Lilit helped me setup the app. super quick and responsive ... I'm impressed! This is probably the best customer support I have had so far
LAYTH SHOP'
2020-05-04
France
Hi. I have a very good technical support online, They helped me with everything I needed, special thanks to Suzan and all the team, THANKS!
MysteryAnime
2020-05-04
United States
Great app customer support is super helpful and all translations are really great. Lilit helped me :)
My Health Rescue
2020-05-04
Canada
i recommande this app i receive a really good and fast service from RIPA she connected to my store and help me to set my account thank youu :)
Inside Africa Shop
2020-05-03
Switzerland
Super App! Facile à utiliser! Super service client avec Borya en cas de problème. Great App easy to use! with excellent customer service with Borya. Thank you soo much!!! La cerise sur le cadeau c'est gratuit!!!!