Tokyo Snack Box
2020-11-10
Japan
Easy to use and great/quick support, even via live chat (dealt with ELLA). Hope it stays that way because it's definitely a must-have for international stores. Update: Still think the app is a must-have, although they are sometimes having server? issues. Anyhow, their support team is great
Croatia-Fanshop
2020-11-10
Germany
I had some issues with croatian translations. The Customer Service helped me and fixed the problem - even the problem was much bigger than we thought at the beginning Borya and Lilit worked hard an were able to help me at the end. I am very happy!
OFF Cassie
2020-11-09
France
Needed a custom placement for my widgets, Ripa helped me quickly, thanks a lot for everything x I recommend
Philomena Intimates
2020-11-09
Spain
I've been using this for 4 days, so far I'm loving it! I had a minor issue with the ssl certification but Ella help me and solve my problem in less than 10 minutes. Now it's working perfectly, I also love that could copy the code and set it up at the footer. I have tried 5 other translate apps, this is so far the best. You can check it out on my shop https://www.philomenaintimates.com/
Manuka Kuwait
2020-11-06
Kuwait
I've tried ALL translation apps, this is the only one that translated all texts from a third party editor (GemPages) even the dynamic ajax texts! Also one of few apps that translates the checkout page and allows editing. Support is superb Sergey is really helpful and solved the issue immediately. Thanks Sergey
Dienasti Reign
2020-11-06
United States
Ella was superb. She went above and beyond to help me rectify issues with my store. She also has the best customer service i have experinced this far in E-commerce.
Feeka Design
2020-11-05
Türkiye
I love the app. It's really easy to use. First, I struggled so much but from the support team, Ripa helped me with all the steps! Thank you for her patience and support. It works really well now!
Genius Earth
2020-11-04
Canada
Great app. I just wish it would be a little more user-friendly when it comes manual edits. However, the great chat option is compensating and very helpful. Ripa was outstanding in meeting my needs.
Carpet City Bratislava
2020-11-04
Slovakia
Good, easy to use app that does exactly what it says. If you happen to be stuck on something and don't know how to proceed, their lovely support team will answer any questions and help you get going. One of them, Ripa, solved my issues very promptly and effectively. Thank you!
Timonandre
2020-11-03
Netherlands
I love this app, it does what it says, easy to install. and customer service is always on standby to offer any needed help. Ripa did amazing job, helping me with setup and answering my questions. i would recommend this app to anyone looking for a language translator to boost revenue.
TANTARA
2020-11-03
Spain
I have used this app in the past and translations were quite good. I change to a different one as it was not translating the checkout page. However, I decided to use this app again and use a paid feature that translates the checkout page as well and enables to edit the translations manually. While configuring the app and the widget, customer support was excellent, I was having some issues and Borya was super helpful and patient.
Luvitfy
2020-11-02
New Zealand
The support is great. Last time, Lilit helped us solving some issues within a few hours. Thank you very much
LK’s Boutique
2020-11-02
United States
This is by far the best translating app, not only does it work perfectly but it also has the best customer service. I needed help with an issue, and got help right away. Borya was AMAZING he went back and forth with me trying different ways to help me and to make sure that I was satisfied. Thank you so much for your amazing help and support Borya!!! Everyone that wants to sell in other countries should use this app!
Leggingyou
2020-11-02
Spain
He instalado la aplicación y me ha resultado muy fácil e intuitiva. Las traducciones que hace automáticas son correctas, así que estoy muy contenta con la instalación. La recomendaré a mis amigos!
HEROLACES ™
2020-10-30
Switzerland
Worst app I have experienced so far.. This might have caused Thousands of dollars in missing revenue I have launched a french campaign on the french market and spent money on a french influencer. Therefore, I was getting lots of traffic, lots of add-to-cart but o sales....someone recommended that I download the better-replay app and OMG. Ive been able to see what was the issue cause I was being able to see what my users were seeing : - Bugy translations - every elements on the cart page went totally nuts and keep moving all over the place like if the user's PC was being hacked live - All the prices increased from 19.97$ to 19997$ - the add-to-cart button keep switching constantly from english to french and couldn't make its mind AVOID IT AT ALL COSTS !
Veritas moda™
2020-10-30
Italy
Ottima App ma soprattutto un supporto davvero esemplare. Ho chattato con Ella una persona disponibile, professionale e molto veloce che ha risolto la mia esigenza
Golden Birds of Paradise
2020-10-30
Netherlands
I needed something fixed in my shop and Ella helpt me out great! Perfect service! I would definitely recommend trying it!
Needed Element
2020-10-30
Canada
Ella Spent a lot of time helping me through this whole process support was awesome! I had lots of questions and she was there to help me through them all!
Gova Shoes
2020-10-29
Uruguay
Excellent customer service, I installed a new theme that is not common at all, and they really helped me with the translations
Gamberello™
2020-10-29
United States
Is a very Great App and the support is super (thank you Ella). I translated my shop in more than 20 language easly!
OS Meatshop
2020-10-29
Belgium
Works great and most of all super service! Thank you Ripa and the team. GTranslate is a big win for our business!
2020-10-29
Canada
We use this app to translate our website from EN to FR (we're a Canadian gift company). Lilit was very helpful through the live chat to help us setting it all up.
Elizabetta Europe
2020-10-28
France
Finally an affordable app that allows me to manually update translations but also does AI translations for all the pages I don't want to do manually. $18/month to translate unlimited words, unlimited page views, with subdomains for each language is a very good price. I had some trouble at the beginning due to a custom theme, but Ella, Ripa, Suzan, and Angela from the support team helped me get everything set up properly and fixing everything. The support team responds in minutes, I am very impressed. Excellent app!
SUPERVISION PARIS
2020-10-26
France
The app works great ! Plus the GTranslate team are amazing (Ella, Sergey and Ani), always available and willing to help to improve our shop. I definitely recommend !
Corahe
2020-10-26
Spain
Sin duda uno de los mejores traductores siendo totalmente gratuito. Además, la atención al cliente de 10, muy serviciales y disponibles para cualquier problema que tengas al instalar. Necesitaba una modificación en el diseño para mi tema y no dudaron en hacerlo por mí. ¡Gracias Ella por hacerlo tan fácil y rápido!