Reviews for G | translate

Great app with great customer service!. thanks to suzan just solve my query in few mins much appreciated!!

Great support! Susanna is the queen!!! She was helping us all morning because we didn't know it!!!!!

Merci Arshak de l'assistance technique d'avoir répondu présent. Je peux utiliser l'appli maintenant.

Ellen was very helpful and fast. In minutes my website was translated to French. She did it all. So far so good

Ripa is very knowledgable and helpful... although i was skeptical due to the knowledge of some of the other members, But Ripa saves the day all the time with little to no effort.

Works as intended. It is very easy to edit after the autotranslation (English traduction was good with minor tweaks, but some languages like german need more care to sound organic, in my opinion). Support wise: I've had some troubles and questions about customization and Ella took care of fixing them herself. Very convenient and quick.

Easy to use and excellent customer service. Thank you Elen and Ripa for helping this out. I would give then 10 stars if I could.

Amazing app and amazing customer service I'm amazed by the efforts of Ripa, She is the best, continuously stick with me until i get the solution I really appreciate her efforts. every organization should have the customer service Rep. like Ripa.

Nice app, works like we expected and is very intuitive. Excellent customer support by Ella & Ripa that helped us changing some details in configuration.

I encountered some problems at the beginning,ELEN☀️ has been helping me solve the problem and was very patient throughout the whole process. I am very touched and very grateful to this dedicated customer lady.

I used this app with the precious help of ELLA She was amazing excellent job..really appreciate it ❤

Great app, support team is very nice - in particular, thanks Susanna for fast and friendly response!

The Help Center is fantastic in helping you make the translation as you need... I highly recommend the app!!

Very responsive and they will get you what you want they are also kind Thanks for the Great customer service by Ella !

I used this app and it's very nice , even they have very good support. Elen was very helpful in solving my issues. Must recommend. Thanks

Great app! Incredible how good the translation is and how quick it is to set up. The support is even better; Arshak helpt us through some issues we had translating certain apps on our subdomains and he made sure everything is working. Would recommend this app for translation! Also works with Shogun which is great :)

The app is great! Also the support team! Ripa was the person who brought me support for the integration application and was very patient and kind all the time.

great app and support team ! Special thanks to Borya for setting up the app and integrating the SEO .. with our shop first class

Until someone creates an app which translates from Google as they do, you have to be with them... After that I strongly believe they will not have any customers left. I had troubles with updating only one wording! The customer service person told me to go to paid plan. Yes i did... And then nothing changed. I told them to delete url s they created. They did nothing... What they only say is paid plan paid plan bla bla . Nothing changes in paid plan!

the best translation app in Shopify, and the best support experience ever, highly recommended Many Thanks

Hello guys, I want to leave here my review. When I launched this app I faced the problem in customizing the Language Selector in accordance to my Store design. I have communicated via chat asking team to help customise the widget. Susanna from GTranslate made a great work! I asked her several times to change this and that and she did it very quickly and very well. I appreciate that. Thank you very much! 5 stars. Concerning the App, I cannot tell something more at the moment, because I am still testing now. First what I noticed, that translation must be corrected manually, anyway! Automatic translation is not looks good. Even the same words can appear in different places with different translation. So, you should check every translated text by yourself. But interface for making corrections is very good! The second, what is very strange for me, the Shopify does not allow to create Language Folders, only Sub-Domains.

The support of this application is excellent, they helped me with the translation of a third-party app, and it works perfectly, the agent Arshak helped me with the internal part of this translation and gave me a complete report, an excellent service and support agent , thanks Arshak.

GTranslate is a great App and what is best: Is the costumer support, Susanna & Ella helped me set up the App and was a breeze! I did not have to do a thing! But give the Permissions. Great integration! Thank you both Susanna & Ella!

Review after 3 months: The app concept is good. If you have a basic store this can be a good option. However, be ready to face some issues and be patient to get everything fixed. The support team is good at fixing those issues, but you'll need to be patient as it will take time. My advise is to fully test your store and make sure everything works before going live with the translated versions. If you use 3rd party apps you'll most probably need some tweaks.

There was times where it was really confusing for both parties, plus the difference in time zone made it harder to communicate instantly. However, Sergey was patient and help to fix the issues that we were facing. It would be good if support was 24hours.