Reviews for Flits:Customer Account,Rewards

frontierenaturalmeats

2022-03-15

United States

The team over at Flits delivers! We needed more than Shopify's basic customer page. We needed an elegant dashboard with tabs for orders, addresses, rewards, and subscriptions. They were amazingly flexible when it came to incorporating information from 3rd party apps. And they even got UPS tracking info to show up on the orders tab. You all are the best!

Excellent App. Improves the customer's historical order experience and provides functionality to re-order amongst other features. Due to the complexity of my store, Flits did not work straight out the box and a lot of customisation to correct. This took a few days work, but the developers were there from the start and got everything working exactly how it should. The other Re-Order apps I tried failed to complete a workable solution, however the developers of this app went over and above what was required. Full marks for this great company

The Man Company

2022-03-10

India

A must have app! Have been using Flits for more than 3 years now, and the experience is great! Kudos to the whole team, for being so helpful & supportive everytime.

Have been successfully using this app for several years and can't fault it, and customer service is excellent. Well done, and keep it up!!!

Great app within reasonable budget to manage a store credit/reward program The support team is outstanding - patient, helpful, fast.

Excellent team. We wanted so small feature, so they contacted us in lest that few hours after submitting a ticket and issue was solved fast and efficient. Recommend!

App is great, does what it says it will. Great customer support. Really quick to respond and incredibly helpful!

When we moved to Shopify we wanted to restore the customer account pages to match closely to what we offered on our previous platform. The main things we desired were a re-order function and being able to track the shipments. Flits worked closely with us to tailor their app to our needs while minimizing the overall footprint of the app on our site. While out of the box we needed to make some changes, they were fantastic in their willingness to help us get to where we needed to be.

Sto usando quest'app da qualche mese. Ti da una mano significativa perché ti permette di avere una pagina account molto performante, veloce, integrata e personalizzabile senza dover passare giorni a scrivere codici nel tema. Il servizio clienti è veramente molto competente: riesce a risolverti i problemi più disparati, dal funzionale al grafico, come se fosse il proprio sito.

We use the advanced account profile, store credit app and referral for our store. It works great and integrates with Klaviyo to automate a lot of the notifications and bring customers back for repeat orders. The team is very supportive and have helped us multiple times to make customisations to improve the user experience based on our business needs. Great product and great team!

The app and support are great. I would consider our store (balloonin.com) and the way it's set up to be pretty unique in its challenges for how products/kits are built, but their support has worked with me quickly and efficiently to make it all work. It is a really simple app to use and looks very nice. I am currently only using the customer profile page, but intend on checking out some of the additional paid features as well now that I trust the app and support. Ankit Joshi has been my main point of contact, and I have been very satisfied with the communication and results.

This app and the team are amazing! The app works really well and has all the right features for us. The team have gone above and beyond to deal with every request we've had (There's been a lot) and managed to do everything we requested very quickly and professionally. Really couldn't ask for a better service so thank you guys!

Great app to improve the standard accounts section on our shopify store. Team was very responsive to an issue we had and sorted it within 12 hours

Excellent App! The customer account page app and credit add-on does exactly what we need. The backend is very intuitive and styled really well. Also the support offered by Flits is A+, the support team are very quick and efficient.

Great support when I find an issue or question, Flits team stands out a lot comparing with tons of other apps.

Flits is an amazing and very intuitive app. I am no developer but the admin dashboard makes sense and the app plays well with other apps! It was easy to link other pages to the customer account page. The support team is nothing short of amazing and helped me out with a few tweaks very quickly. Their responsiveness and level customer support is stellar, and I haven't found anything else on the Shopify app store that makes customer accounts as beautiful or easy to use.

We have been using Flits for a little while now and they have been very helpful since we installed it. Any time we reach out with a concern, they take care of it very quickly. For our wishlist, they even added a save for later function from our cart which is great (not sure if this is a regular feature now). Overall I would definitely recommend working with them!

very happy with the support, as we have changed to OS 2.0. The changes have been made very quick and now everything is running well. Thank you.

I have used this APP to one of my website, I then added to our main website. It's a bit expensive but it works really nice, my customers love it. I great shout out goes to Ankit. Not only understood what I needed immediately, but was happy to implement the change in few hours. not only this, when i comment about a details way outside normal working hours, the message was read and implemented in minutes. I deal with a lot of APPs like many that use Shopify, this customer service is one of the best if not the best. Thank you

I use this app to help me optimize collection pages betters. It adapts really well to my theme, hope that I can make the most out of this app. It's worth money and their Customer Service is excellent! Thank you!

This reduces the amount of custom development required and allows me to launch faster. Excellent app and excellent support provided.

Flits App has: 1: Helped us grow our client base by 5x by having rewards in place 2: Allowed us to compensate disgruntled customers with credits rather than real cash backs, something most E-Comm business owners should and don't take advantage of. It's a game-changer. 3. They will customize your theme so it all looks seamless if you reach out and ask nicely :)

I want to give FLITS 6 stars not ...only 5 !!! Ankit 1st : so responsive, 100% precise and direct. FLITS support have perfect understanding, rarely I have to send one more info ! Since 1 year I use pro apps (17 invoiced). Big time to configure and tests. With FLITS, day after day, it was successful updated, every time : WELL done ! all the staff is pro, a unified team supporting their customers carefully. I'm glad to continue my way with FLITS ! I recommand absolutely every people wants to have pro account area to work with this team/company/app ! If you want to see a recording of the final work (site alive in january), go to : multishop.lu/products/flits-customer-account-page

This has been a great app for enhancing the customer account page on our site. It has lots of extra functionality like a reorder button on customer orders with much better design then a standard Shopify order section as well as recently viewed items and much more. Customer support has been amazing and we have been able to collaborate with there team to stylize it visually to match our site as well. I would highly recommend this app to increase the customer experience on there Shopify site.

We have not had any issues since adding this app to our site. Any design changes that we have requested have been addressed and they were addressed quite quickly. Support is fast, friendly and reliable. The customer account page is much easier to navigate and that is exactly what we needed.