Reviews for Flits:Customer Account,Rewards

We’ve been using Flits on our duckduckbaby store, and it’s been a fantastic addition. The loyalty points system runs smoothly and has really added value for our customers. What truly stands out is the support. Vaibhav Rathod from the Flits team has been incredible — always responsive, proactive, and genuinely invested in helping us succeed. He’s guided us through several customizations and has made the entire process easy and efficient. The whole Flits team has been great to work with — reliable, supportive, and quick to jump in whenever needed. It’s been a pleasure collaborating with them, and we’re looking forward to a long-term partnership.

Would recommend! Hasti has been really helpful doing some customisation and the app works well

FLITS is a powerful Shopify app for loyalty and rewards programs. It’s easy to set up, customizable, and helps increase repeat purchases. The integrated customer account page enhances user experience, and support is responsive and helpful. Highly recommended for stores looking to boost customer retention and engagement.

Flits offers a powerful and flexible loyalty program that empowers us to design multiple ways for customers to earn and redeem rewards. From purchases to referrals, we can craft a truly engaging experience that keeps our customers coming back. What sets Flits apart even further is their exceptionally responsive support team, always ready to go the extra mile to resolve issues and deliver the best possible service. Their commitment ensures a smooth, seamless experience for both our team and our customers.

Midsummer Star

2025-05-09

Great app recommended

Fix the issue promptly, amazing team

Over anything else, the customer support experience is really quick and efficient, along with solving any technical queries we've had.

Great app and awesome team, super quick to help with an enquiry I had!

One of the most helpful support Ive ever had!

We’ve been working with the Flits team for over 3 years now, and the experience has been nothing short of exceptional. From day one, they’ve proven to be incredibly cooperative, always available with prompt and effective responses. Their approach to problem-solving is proactive consistently coming up with innovative ideas tailored to our needs, which has helped elevate our app experience tremendously. What really sets Flits apart is their deep understanding of user and customer journeys. They go above and beyond to ensure that both the backend functionality and frontend experience are seamless, intuitive, and impactful. Their team has been extremely supportive, especially during critical situations, stepping in with confidence and clarity when it mattered most. Their structured and methodical way of working gives us a lot of trust in their platform. Everything runs smoothly, and you can truly feel the maturity and expertise behind the scenes. We’re particularly impressed with their loyalty program it's robust, reliable, and perfectly aligned with our business needs. It integrates effortlessly and has become a valuable part of our growth strategy. Even when cross-functional collaboration is required, the Flits team is open, enthusiastic, and quick to resolve any issues. Their willingness to work closely with third-party teams and debug in real-time has been a major plus. In short, Flits has been a game-changer for us. They’re not just a service provider they’re a true partner. Highly recommended for anyone looking for a dependable, future-ready solution with a team that genuinely cares.

great service!

⭐️⭐️⭐️⭐️⭐️ Reliable and Effective – Using for Years! We’ve been using the Flits Loyalty Program + Wishlist for a few years now, and it continues to be one of the best additions to our Shopify store. The loyalty program has helped us retain customers and increase repeat purchases significantly. The wishlist feature is user-friendly and gives valuable insight into customer preferences. Special thanks to Hasti Patel for the continued support over the years — always responsive, helpful, and professional. Flits has been a consistent and reliable partner in our growth journey. Highly recommended for any store looking to enhance customer engagement!

We’ve been using Flits for our rewards system for a good amount of time now, without any issues. On the rare occasions we’ve had questions, the Flits team has been extremely helpful and quick to respond. Our customers love earning rewards while shopping with us and redeeming rewards for discounts without having to wait for a sale. Additionally, Flits offers multiple integrations, ensuring a seamless experience for our customers.

Unsere Erfahrung mit Flits: Schönes Design, aber Preis-Leistungs-Verhältnis ausbaufähig Wir nutzen Flits in unserem Shopify-Shop, um die Darstellung der Kundenkonten zu verbessern. Das Design der Kundenbereiche ist ansprechend und professionell – genau das, was wir gesucht haben. Besonders die Möglichkeit, Kundenkonten übersichtlicher und optisch ansprechender zu gestalten, wertet das Einkaufserlebnis auf. Der Preis ist im Verhältnis zum Funktionsumfang allerdings recht hoch. Für diesen Betrag hätten wir erwartet, dass mehr Features enthalten sind oder zumindest eine flexiblere Preisstruktur angeboten wird. Einige zusätzliche Funktionen, wie mehr Individualisierungsmöglichkeiten oder tiefere Integrationen mit anderen Shopify-Apps, wären wünschenswert. Fazit: Flits ist eine visuell gelungene Lösung, um Kundenkonten in Shopify aufzuwerten, aber das Preis-Leistungs-Verhältnis könnte besser sein. Falls in Zukunft mehr Funktionen hinzugefügt werden, könnte die App ihr volles Potenzial ausschöpfen.

The support team is very helpful, an the reverts are quick. They try to provide a solution whenever they can, or recommend the best way forward.

Great app with excellent support. I requested several modifications to adapt with my store's theme and they helped everything out without hesitation.

Their team is absolutely professional and kind, definitely a great app!

App is feature rich. Team is awesome. If you are looking for growth which can come in from retention and engagement. This app is good. Not a paid review I am actually very overwhelmed with the app and team. Go for it, to be successful with it is in your hands.

Customer service team is very responsive and proactive towards solving any problems that come up.

We highly appreciate the excellent support provided by your team. The application is user-friendly, efficient, and well-suited for business needs. The prompt and knowledgeable assistance from Vaibhav, your support team member ensures a seamless experience, making it a valuable asset for our operations. Keep up the great work!”

You guys did a good job.Very helpful tech support, Resolved my issue in 35 seconds

We primarily use the app for its loyalty features, and it has been performing exceptionally well! It includes nearly all the essential functionalities a brand like ours requires and offers excellent scalability for Borosil. The app’s integrations with well-known market tools further enhance its value for the stores. Additionally, the support team is outstanding—responsive, efficient, and always helpful. We’ve thoroughly enjoyed using the app and look forward to exploring the new features the team has introduced!

I added Flits to my second Shopify store, and I’m beyond impressed! The wishlist functionality has helped drive more sales, as customers love saving their favorite products for later. Plus, the ability to offer detailed order history and updates has reduced the number of support queries we receive. It’s a must-have app for anyone serious about customer satisfaction. Thank you, Flits

Filts has amazing customer service when it comes to query or any requirement things get done just by dropping a email.

Great app, thanks alot, always promt support