Reviews for Flexify: Facebook Product Feed

Seemed like everything was working but no matter how hard we tried, there continued to be errors that lead to our Facebook page showing all products to be out of stock. Feedback from Flexify was unhelpful. Their comments did not address our specific concerns. Pretty sure they did not even bother to look up our information. Even free it wasn’t worth it.

It imported all my products over but didn't keep the collections? how do I make it add everything in collections than all dumped without a collection?

Great App and Good Customer Service I contacted the support and they answer my question so fast, easy app also :D

Great support - we had a problem where only 500 products were being pushed to Facebook. The team at Flexify helped to resolve the issue almost instantly. Very happy!

Easy, Good and user friendly. it is the first time trying it so I might update my review later however, so far it is great

Super easy app to use! And the customer service is excellent! They respond within 24 hours which is amazing

QUIUBOLEE

2019-05-09

Mexico

Good customer service, great to sync my catalog to start using dynamic ads, cheers from Mexico!!!!!!

I use Flexify to enable dynamic retargeting ads for my product catalog. After several errors popped up, I wasn't sure how to fix it. However, I emailed customer support and had a quick and efficient response from their AMAZING team member, Daniel! He was so helpful and enthusiastic and answered my questions with next step solutions, too. I can't say enough about their customer support and I'm confident that if any other issues pop up, they will be quickly resolved. Thanks!

I tried the free plan and it is useless, don't use it ever because you will get zero results, since they don't help customers with free plan then I didn't try any other plan, because it doesn't make sense if you offer a free plan just to let people buy the paid one, i tried AWESOME FACEBOOK FEED, it is paid app and it helped me a lot and i recommend it, from my experience I don't recommend Flexify

I have been using Flexify for a few years now. Very happy with this app, easy to install & set up. Highly recommend.

I used this app when I was having issues connecting Shopify to Instagram. The support I received getting the app and the catalogs all connected was fast and very helpful!

KharaKapas

2019-04-23

India

Fantastic, prompt support from Daniel from Flexify, even on the free plan. Because of their email support, I was able to implement the app very quickly and generate a RSS feed for the Facebook catalogue, even though my store has 2,600 variants. I will definitely upgrade to the paid plan soon.

Great support team! Respond very fast. We have a big data feed. They guided us how to make things right step by step through email. Very good experience so far!

Great app, very easy to use - and the customer support is outstanding! Very responsive and helpful! Highly recommended!

Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!

So i was having trouble getting flexify to send my products to a catalog in FB so i reached out to them. Daniel was great in helping me rectify the problem. Wish i had emailed them before wasting a whole weekend trying to figure out how to connect to Instagram. He helped me right away by emailing me just what i needed. My file was simply too large. Only thing i would say is Flexify needs some type of error code letting us know that but all in all great app.

Works like a charm. Helpful support when I ask a question that is not in the docs provided. DPA is where it is at! Now If I could review the shopify review process...

Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.

I am also having trouble getting this app to function the way it should. I am awaiting some assistance on this. Thank-you

really good APP. Helps me a lot in the Facebook feed export. I used to export the feed manually which took me several days to do so and I have to update the feed manually, but now Flexify has done all of these for me. Great! Only one thing to improve: its support team for paid users. I have upgraded my plan to paid version, but I don't think the paid version has done anything superior.

Feed is not working and I'm having a hard time to get any support. It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed... Asaf asaf@isight-marketing.co.il

I know that the application is good, but in my case it never worked and I did not receive good support.

Really helpful! is completely automatic and the catalogue in Facebook is always updated with the website. Thanks!

Very useful app, excellent support! Highly recommend for easily getting your products into your Facebook product catalog.

Baby Tula

2019-01-14

United States

The app is super simple to use. But it was also great that their customer support is extremely responsive and helpful!