Reviews for Fera Product Reviews App

Ive had a great experience with Fera so far! Ive been using there automated email system to get more reviews and photos on my site. Its been really easy to use and it works well!

Best App for reviews! Been using it since 2022. It has so many great features and it makes my designing so much easier. Thank you very much for developing this amazing app.

This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me. This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time. Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late. I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive. Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.

Very attentive support team. One-on one technical support even for FREE plans is so helpful!

Super Happy with the App

Five star reviews, if there was a six star or even higher I wouldn't hesitate to go higher! Reason: 1, in the number of reviews more than 2K +, 4.9 points above the Reviews App, the free version of the version is rare to import reviews without a limit on the number of; 2, multi-platform unlimited import reviews; 3, widget settings are very flexible, in the product does not have reviews when the product reviews are displayed, you can also not show completely! reviews plug-ins, flexible settings evaluation sorting method; 4, the most important thing is that I encountered some setup problems to send an e-mail to ask Feral, a few minutes to give me the perfect answer, this point is very, very good! This is a very, very good point! So we highly recommend that you install this APP!

easy to install and manage. No need any help from the set up!

A great app to use. Brings wonders to my website. Loved it.

fast and helpful support

Quite good app you can manage it very well and if u need help support is willing to help

Very easy to set up, able to import past reviews from ETSY or other platforms. Tech support was able to help me make a bit of customization to the look of the app as well.

Best reviews app ever. I believe it helped improve my store ranking on google. It also helped increase my visibility online 100%. As soon as I started receiving reviews from customers, my online sessions skyrocketed, sales grew in large numbers and everything looked up. They make it all easy and streamlined for you and the app automatically sends the reviews to customers. You could even add a discount automatically to the reviews. I can go on and on. Best by miles. I tried others for a while, had to uninstall them. I'm with Fera for life.

Love the backend interface and how it turns out on our e-commerce store. Fera is easy to use and has powerful functions available for customizations, etc. The support team is efficient and helpful is resolving our requests too!

Great customer service! Quick responses and very kind. I’ve been using this app for a long time now and it’s a really great addition to my shop with many cool widgets & customization.

Fera is easy to use and great value for what you pay. The team is super helpful and I got set up in no time after importing my existing reviews from my old app. Integrated with Joy successfully. Hopefully we can get better response compared to the previous app we were using.

Fera's service is truly excellent. The platform itself is very easy to use, which is a major reason why I chose Fera over other review apps. For anyone just starting out and looking for a straightforward solution that includes all the essential customer engagement features and more. I highly recommend Fera. It's perfect for those who want both simplicity and powerful functionality in one package.

Amazing team, perfect app for the review. :) thank you very much for everything. :)

great functionality, literally better loox

I just installed and let me tell you the support is the best!! Honestly, the best support I've ever had! Thanks guys great work! So far app is straightforward no issues.

Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design. One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions. Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!

I didn't like it. It was too difficult to use and embed into my Shopify website. Not great for digital products.

very good and easy to import

Great product, Exceptional support from the team. Loved it

Great app and customer service!

Unbelievable customer service and help by Holden and team. Quick, efficient, highly productive interactions. Also the app has excellent user-friendly features for seller and consumer and I've looked into several top-rated reviews apps. Also compatible with a great Rewards app. Thank you.