Reviews for Fera Product Reviews App

it is good to have such app in your shopify store ,it can help alot with reviews and especially with the store

I definitely recommend this app. It is easy to navigate and there are multiple features that help your store get up and running!

Great service from Holden on the Fera team. Spent a good few hours helping me sort out some rather tricky issue was having with my widgets. All sorted in the end, perfect job.

I was looking for a simple and affordable review app for my small business and Fera has been a great fit so far. I ran into a small glitch with one of the widgets tonight and used the chat function to send a message to the customer support team. It said that they would be back on Sunday (I messaged on a Friday night), but Holden got back to me within 30 minutes and followed up shortly after that to let me know the glitch had been fixed. Really appreciate the prompt customer service!

a very good application helps to solve a lot of tasks, all concentrated in one application, I advise everyone !!!

Team is amazing and continue to try and improve the app. See some recommendations pop into the app recently which made me happy that they are listening to us, and not just telling us what to do. Yes, there are some other review apps that might have more integrations (even though Fera.ai has enough of the main ones) but I am sure overtime as they grow they will even more.

Shout out to Holden for all of the help he has provided setting up and changing things for us. Goes above and beyond!

great customer service. Holden super helpful. Give the man a promotion ASAP guys, he's a very valuable asset to your team and customer experience.

Great integrations and minimal design. Will be able to customize as much as we need and they update regularly.

SomeoneAndHerOwn

2023-08-10

United States

so far, their customer service is very helpful, the free features are good for now, but i am thinking paying for this app.

I tried another app first to add my Etsy reviews to my Shopify page but I could not figure out how to implement it. I contacted their support but never heard back. I saw Fera's app and gave it a chance and was very pleased with all the helpful navigation on how to use the app. I had one question on how to create a separate page for my reviews and reached out to Fera for support. I received a very quick response and soon that page was active! Very happy with the App and the support, highly recommend!

We've been happy with how this app works for product reviews, and we've been able to customize the appearance to make the reviews fit in with the rest of our site to our satisfaction.

Good experience, it can submit the review with photo and video, and it can also automatically send request email to customers, it can be customized.Before I use another app, it cannot submit photo and video. All in all, Fera is great!

top costumer services ................................................................... ..... .

This is great! I had a review app, but it never seemed to work. This one works, and being able to import my Etsy reviews is a really nice feature that helped. That was really easy to do. I can have the widget added to the product page as well, so people can see the average review of the item from the product page. The only thing it won't let me do that I wish it would, is allow me to show the average review rating for any item from the collections page. The tutorials showing how to do that aren't correct, and it doesn't work. Maybe that can be a feature added to it? But otherwise, it's a fantastic app!

Great Customer Support! Instant respponses and to the point help! Holden helped me out, Pretty good experience would recommend

They could solve my problem with initial settings very quickly. They are offering fantastic support!!!

love this app, helps me create and grow my Shopify store. Definitely recommend this app to anyone that needs a quick boost in sales

Best of best review app. So easy to set up! Many functions and options in settings. Recommended 100%.

Love this app and their customer service is great!!! Each time I've needed help someone has helped within a few minutes.

ITS AWESOMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

I'm a new customer but I can confidently say this is easy to use, love the interface. I have used other review apps before and this is the best so far.

The app was easy to use & navigate. Great app for requesting and showcasing customer reviews! You're able to generate discount codes for customers who gives you feedback.

So far this app has been amazing. Love the way it looks on my sites theme. It was INCREDIBLY easy to get setup and use. I contacted support one time and they were awesome helping me out. Out of the few handfuls of review apps I installed and tried out, this will always be the one I recommend. Well worth the money each month.

Just started using the app but I’m finding it great so far. Easy to import my Etsy reviews and great, fast support when I reached out. It seems easy for customers to leave a review. I sell one of a kind items so I was after an app that showed store reviews on my home page as just product reviews are not relevant to my business and this app does that.