Reviews for Fera Product Reviews App

Fera has been an absolute game-changer for my Shopify store! The app is super user-friendly, making it easy to collect and display reviews in a way that looks beautiful and professional. I love the customization options, and the ability to add photos and videos to reviews really helps build trust with my customers. The support team is also fantastic—quick to respond and always helpful. Since using Fera, I’ve noticed an increase in customer engagement and conversions. If you’re looking for a seamless and effective review app, this is the one! Highly recommend!

Easy to work with

I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If I could give the company zero stars I would. I just want my reviews I paid for back or a refund simple. They refused to do either and told me to start over and work give me a free month of service. Update: 1/28/25 fera decactivited my account and removed my reviews again after I contacted their company about a issue. And they gave me a hard time about a refund. Free month never used. This company robs other companies. Find a better company to work with

I've used Fera for a while now and have found it a really great app- especially the prompt and helpful support from the developers if I have any questions. Thank you!

gute und einfache Anwendung

Helpful. Does what i need it to. Good response rate

Just installed the app. Amazing customer service. App is really easy to use

easy to navigate

Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).

Great Support, great app!

Such a convenient app, user friendly and auto syncs customer reviews! Support team answered my question right away in one response my issue was resolved!!

.

great and easy layout

Really easy to use for my business, always great customer service resolving issues within minutes. Love using Fera!

This is an awesome app. It allows my customers to give their feedback. And for future shoppers to see.

GREAT

Perfect

Megaptera Fingerboards

2024-09-17

France

Transferred my reviews from bigcartel to shopify in no time thanks to the support. Can only recommend !

Ich bin noch in der Trialphase - aber sehr angetan von der App. Alles läuft sehr reibungslos und sieht schick aus.

LUR | Natural Skinfood

2024-09-13

Portugal

I'm still configuring the app, but the customer support is very good.

so far the app is super easy to set up.

Roel The true MVP of the day today. Had the hardest time importing my reviews from etsy. Couldn't get it to populate. Shot them a message and he helped me get it squared away within 15 minutes. Saved me a whole bunch of time. 100% Would recommend this app over the others. Don't feel embarrassed not knowing what you're doing wrong. These guys help. They also do it fast!

Ceres Gourmet

2024-09-09

United States

nice app

Love this app. Possibly the best review app and I have downloaded a few, trust me lol

Easy way to capture reviews on website, love it!