Reviews for Facebook & Instagram

Works well for my website gocrossbow.com. Pretty basic to set up and use. Doesn't effect website speed very much.

I have tried several times to be able to update my Facebook Shop with my Shopify site and no matter what I do, it will not sync and update. Everything in my shop is outdated by 6 months or more. Still contains items that I don't offer anymore. I have tried several times to add the "Pixel" and wither the instruction don't load or are not very helpful in the instructions that it gives.

Ich habe die App vor 2 Tagen installiert und will sie auf gar keinen Fall schlecht reden, nur funktioniert das wichtigste leider nicht, ich kann keine Werbung schalten. Es erscheint jedes Mal folgende Fehlermeldung: Es gibt 1 Fehler mit dieser Aktivität: Aufgrund eines Problems auf Seiten von Facebook konnte deine Aktivität nicht veröffentlicht werden. Versuche es in einigen Minuten erneut. Vielleicht kann der Support mir helfen. Wenn das Problem behoben wird, gibts auch 5 Sterne. Wenn nicht, dann ist die App nutzlos und wird wieder gelöscht. mit freundlichen Grüßen Peter

PLEASE KNOW -- If you delete a product from Shopify for any reason (no stock, discounted etc) they remain on facebook in 'archived' or 'staging' status. While in this status, they don't appear in your FB shop but STILL APPEAR in your FB dynamic ads. After 25+ emails FB have no idea why or how to resolve. Shopify say issue is with FB, go back to them. Had to read Shopify app terms & conditions to learn app providers need to provide customer support. Still waiting for a response. Workaround was to remove entire catalogue from FB and re-sync (goodbye to all current ads on FB, had to re-make them all and go back to learning phase). Costed endless time and money. Both parties above think that's a workable solution every time. We have 1000+ products with 50 variants each Issue remains unresolved for 2 months and counting. **RESPONSE TO DEVELOPER'S REPLY -- Thanks for confirming via email that Shopify stand firm in the fact there is nothing it can do to correct this major issue - with a channel on your own platform. You could have just said this in your response below instead of waiting to email it to us. Cheers.

After receiving the application, we reviewed the e-commerce account. We have determined that the account does violate our e-commerce feature access requirements and therefore your store is not shown to potential customers. But what didn't show up

Bonjour, Je vous contact au sujet de mon pixel Facebook, l'évènement achat ce déclenche parfois autre part que sur la page de confirmation de commande. Pourriez vous m'aider s'il vous plaît ? ou vous joindre ? Merci à vous . Cordialement

Pretty useless. I have been trying to create retargeting Ads and it impossible. I keep getting the same error message saying "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." There is nothing wrong with my Ads account, I have already check everything I could think of. I have no problems publishing Ads directly from Facebook, but what is the point of having the app then?

Stop spam posting my customer Facebook feed everything a product is updates. So many lost followers and no way to fix this!

Attention, problem on the selection of the targeting country, you cannot select countries . Problem to be solved as soon as possible !

Horrible support with automated response and zero brains. Received an error after initial setup was successful, then received 7 "cut and paste" answers from facebook support. Losers!

Until they fix the issue with only posting one picture, this app is useless. I get countless messages a day asking for more pics than they're seeing on FB/IG, and I have to direct them to my website. So, what's the point of having this channel at all???

Cannot get past the last step, continues to say that i'm already connected when i'm not. It's a real headache

Works very well, I was able to push products from Appscenic to Shopify and Facebook marketplace. Ideally...

Also so was schlechtes. Facebook-Pixel hat überhaupt nicht funktionier. Dann auf Facebook selber wollte ich Werbeanzeigen schalten. Immer und Immer wieder bekam ich Fehlermeldungen ich verstosse gegen irgendwelche Contents. Alles durchgelesen, auch meine Bilder waren angemessen und in keinster Weise Illegal. Immer wieder einen neuen Text genommen und neue Bilder. Na,ja, die Anzeige lief dann mal kurz. Und nach 1 oder 2 Stunden ist denen eingefallen das ich doch gegend irgendwas verstosse. Immer wieder habe ich es probiert mit dem ENDE, das mein Werbekonto gesperrt wurde. Support angeschrieben. weil ich wissen wollte gegen was ich verstossen haben soll. Laaaaange keine Antwort. nach 2 Tagen kam dann nur: Ich sollte mir die Richtlinien durch lesen. Was ich schon mindestens 5 mal gemacht hatte. Und nach 2 weiteren Tagen kam die Antwort: Ihr Werbekonto bleibt gesperrt, das ist unsere Final Entscheidung. Ich denke FB sollte lieber mal Ihre eigenen Richtlinien überdenken. Wie soll man bei sowas Werbung machen, wenn die einem ALLES ablehnen. Schlechter gehts nicht !!!!!!!!!!!!!!

Very good app, was able to push my products straight away to facebook marketplace which is great. Thank you!

This app didn't work for me. The account was limited by Facebook and there is no obvious way to find out how to get any issues resolve. Wasted so many hours trying to get this app to work. Sadly, time to delete it :(

Does the job and got a few sales from Canada. Nothing to complain really, syncs very well between my dropshipping supplier AppScenic.com and shopify.

Installed twice, but no integration with FB. App doesnt work. Cannot get any reporting in Shopify of FB activity, or Shopify created campaigns in FB.

Getting any kind of tech support is very difficult and often unresponsive. Product categories are a nightmare to find and assign. Everything from looking up orders and payouts to managing inventory is incredibly cumbersome and seems designed to frustrate us as merchants.

Facebook will not allow me to publish my store and only gives vague reasons why. They also keep disabling my account for violating policy when I haven't used anything on their site but the business tools. This experience has been a total pain in the neck and definitely not worth it. ***NEW*** I can’t get help because FB is blocking my access to contact them. Here is the message ***Your account has been disabled You can't use Facebook because your account, or activity on it, didn't follow our Community Standards. We have already reviewed this decision and it can't be reversed. To learn more about the reasons we disable accounts visit the Community Standards.*** The main issue I have is that I haven’t done anything with the personal account. I HAVE NOT sent friend requests, messaged anyone or even put uploaded anything to my personal account. As far as my business listings, all I have done what filled out information and continued to set account up. I HAVEN’T VIOLATED ANY COMMUNITY STANDARDS.. This has to be an oversight, mistake or confusion but FB wont hear of it.

Can someone please help? I have been trying to link my shop to Facebook and I'm not having any luck.

The app does not work with other gateways like Mollie. No purchases are tracked. Also there are a lot of problems with the API sometimes. One day there is tracked 30% too much, one day 50% too less. Please fix this!

handy app although it becomes frustrating when FB filters out products due to trigger words that they don't allow through their political correctness. this is a frustration

i have been trying for 4 days to get this to link to my Facebook. ridiculous meanwhile Facebook is monitoring my account cause no inventory cause i can't link

app link shopify to business facebook with NO HUMAN support. I can NOT LINK shopify to facebook store to buy ads, but I can BUY ADS on facebook to shopify? I get banned ads for some items in 2020, but can sell that same item on amazon and today 2022 already, so I login and see SEE DATA from 2020 TWO YEARS AGO