Reviews for Facebook & Instagram

Scrub Cosmetics

2022-11-17

United Kingdom

I asked for help setting up my Facebook page to my business website. The guy who originally set it up committed suicide last year so I cannot get them to help out. I sent more than half a dozen times photo Id, Passport. Driving licence, bank statements and signed statement and still no one has helped. Now they are asking for me to send in a photograph of my signing a statement. It’s an absolute joke !! I have now dealt with more than 12 people who are constantly asking me for the same things. Disgraceful!!

Gut Gut

2022-11-16

Brazil

Após a última atualização da Meta a integração com a aba Marketing do Shopify parou de funcionar. Não aparecem opções de criar ações de marketing dentro do Shopify. Ou seja, ficou inútil. Tentei contato com o suporte da Meta mas tudo o que recebo são e-mails enormes que muito falam e nada fazem... ficam me enrolando e não resolvem o problema. A Meta é um desserviço para o varejo, impressionante como conseguem complicar o que poderia ser simples.

Nolan Structural Products

2022-11-15

United States

The updates have made the integrations almost impossible to use without a specialized degree. Then, if you want help, good luck navigating their support system. You'll wait days to get a response, if ever. They're missing out on a lot of ad revenue simply because they've made their processes impossible for the normal user to comprehend.

Vrtnarski-center, spletna trgovina

2022-11-15

Slovenia

The application worked without problems for quite a long time. Now it's installed, but I can't see it in Shopify Marketing anymore. Im asking for help. Thank you

Temtudolojabr

2022-11-14

Brazil

Muito boa, as vezes meio confusa pois os itens não ficam tão claros mas com o tempo foi melhorando a iteração.

Pre Raphaelite Records

2022-11-13

United States

Over a month later and Instagram still won’t allow setup of my shop. What a nightmare. No feedback, no support. Meta appears to be concerned with elitist accounts only

jomylopop

2022-11-13

Mexico

Excelente plataforma para dar a conocer tus productos y permitir a los clientes realicen una compra segura

AmpleSonic

2022-11-13

United Kingdom

I can't get any help, unfortunately. My account keeps getting temporarily disabled every week or so, and I cannot reach out to anybody. Reviews last for days and I never get an actual reason for the disabling. I comply with every policy, yet I still encounter issues and have nobody to ask for help from to at least find out if I am doing something wrong and what that is. On top of that, this app keeps showing me errors. Been trying to reconnect my store for the past hour and I keep getting different errors and time-outs. Really frustrating.

theluxurylenses

2022-11-12

Netherlands

Ik heb deze app gedownload maar hij Connect niet met instagram en mijn producten kan ik niet taggen kan iemand mij hiermee in helpen

Inside Out Shop Store

2022-11-11

France

I have problem with Pixel, I read many reviews, and they have the same problem. I connected shopify with facebook business manager, but in my shop pixel doesn't work. Pls help, our business stoped.

EthioShopping LLC

2022-11-11

United States

I have been restricted multiple times before, whenever I appeal, they give me no particular reason why I got restricted and now it seems my store has been restricted permanently from Facebook. No one is willing to help your store up and running again, very bad service from facebook.

VELVET ISLAND

2022-11-10

United States

This app is organized and hard use. There is no way to contact support directly and their review process takes about 2-3 weeks.

A bag to remember

2022-11-09

Dominican Republic

MAL, TODO MAL, DIAS TRATANDO DE INTEGRAR SHOPIFY Y NO ACABA DE CARGAR, DICE QUE HAY UN ERROR Y O TE DICE CUAL NI COMO SOLUCIONARLO, CONTACTO AYUDA Y NADIE RESPONDE!!!

Own Silent International

2022-11-09

India

WE ARE NOT ABLE TO SETUP OUR SHOP . YOUR TEAM CAN HELPUS OR NOT BECAUSE WE ARE TRYING FOR IT FROM A LONG TIME .

Path of shamans

2022-11-08

United States

Facebooks never worked correctly and now I can't even use for Shopify and Facebook because " for security reasons logging into to Facebook using an embedded browser is not allowed" but that's clearly The only way to connect my Facebook to Shopify I'm down Trying with Facebook and just using other platforms that's work

Althyrea Design, Inc

2022-11-07

Canada

I clicked and installed, but I can't find how to link to the existing Instagram account. There are no instruction, just a blank page?

Indigo and Roses

2022-11-07

Netherlands

doesn't work. can't sync products from Shopify with meta. help pages on both platforms just don's exist or give errors. e-mail links do not get send. It's all a big fat mess and there is no customer service that seems to be active. Have wasted a lot of valuable hours on this

jdonovan-moda.com

2022-11-07

France

Après 1 an d'utilisation avec mon compte FACEBOOK ma boutique a été rejetée sans raison ,vos conseillés ont clairement une langue en bois impossible d'expliquer les choses ,grand mystère surtout que j'ai utilisée l'application de la même manière depuis le début . Le pire c'est d'avoir payée pour trouver 130 abonnés et les perdre par la suite parce que vous bloquez mon compte ,argent perdu ,nouveau compte FACEBOOK re créé et bloqué à nouveau sans raisons et explications .

Fullmoon Gift

2022-11-07

United Kingdom

I think I have the same error as other people here, The Pixel profile cannot be selected because after I select it, it displays the same error: You've chosen a data sharing preference, but need to select a pixel to complete setup. I really cannot understand how a billion dollar company like Facebook cannot fix a bug that people complain about it for such a long time. I really don't understand ...

Pescador Fishing Supply

2022-11-05

United States

My shop is rejected from Facebook & Instagram. It doesn't say why. I have requested a review and have tried to contact Facebook & Instagram with no luck. If I knew why it was rejected I could fix the problem. Is there anyone that can help?

Steel Roots Market

2022-11-05

United States

Need help with: "Shopify Business Manager doesn't comply with our terms, including section 4 of our Commerce eligibility requirements."

Aprilwireless

2022-11-04

United States

I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure facebook (pixel), it just returns the error "Sorry, something went wrong. We're working on getting this fixed as soon as we can."

Joyería Miriam

2022-11-04

Mexico

Hi, I've been trying to set up Facebook Pixel since yesterday. It says " Sorry, something went wrong. We're working on getting this fixed as soon as we can." Please help!

dmgwellness2019

2022-11-04

United States

I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure Facebook (pixel), it just returns the error "Sorry, something went wrong. We're working on getting this fixed as soon as we can."

Alltlet

2022-11-03

Brazil

I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure facebook (pixel), it just returns the error "Sorry, something went wrong. We're working on getting this fixed as soon as we can."