Reviews for Facebook & Instagram

Appear Angelic

2023-02-16

United States

terrible add on the app doesn't allow me to connect or allow me to active my shop and has been stuck in review for about a month now SCAM!! WOULD GIVE IT A ZERO BUT DOESNT LET YOU

Teckel Traum

2023-02-15

Germany

Absolut zum kotzen, FB Werbeanzeigenmanager ist eine Katastrophe und Shopify will mir immer nur "Facebook" Shops andrehen anstatt sinnvolle Einstellungen an zu bieten.

Nhà thuốc Dương Hoàng Kiên

2023-02-14

Vietnam

tiện dụng với tất cả, tôi nghĩ như vậy, đó là nhận xét mang tính cá nhân không đại diện cho tất cả. nó cũng làm khó tôi khi sử dụng

Erika Valencia

2023-02-14

Colombia

la instalé buscando vender a través de mi cuenta de INSTAGRAM y nunca se pudieron sincronizar los precios. En mi página están los reales, pero si un usuario ingresa desde Instagram éste muestra solo unos pocos productos y con precios super descabellados. Además no encontré el soporte requerido con Instagram ni facebook, META. El soporte se remite a leer tutoriales, ver videos y seguirlos, pero a pesar que lo hice el problema de los precios persiste.

Amsi kids

2023-02-13

United Kingdom

it doesn't work. keeps saying there is an error when i try to open it. which means i now can't add a pixel either

TactnTech

2023-02-08

Hong Kong SAR

If I can, I must grade it zero star. Facebook & Instagram do not provide any technical support. You have to solve all problems by yourself. Please be aware of this before installing any Facebook and/or Instagram app as your sales channel.

Rockerz Jewelry

2023-02-07

Brazil

SIMPLESMENTE UM LIXO DE APP, PQP COMO ME ESTRESSEI COM ESSA MERDA, SUPORTE UM LIXO, TOMEI BLOCK EM TUDO SEM MOTIVO, NAO CONSIGO NEM MUDAR O PIXEL CONECTADO A MINHA LOJA. IMPOSSIVEL VERIFICAR SUA CONTA SE VC ESTÁ COMEÇANDO, UMA PERDA DE TEMPO E TBM DE GRANA, POIS DEIXEI DE VENDER ESSES DIAS POR CAUSA DISSO AQUI!

Everyday Equine Tack and Supplies

2023-02-07

United States

Like other reviews are stating, Facebook won't sync to your online store. It randomly selected a few of my items and will only show those in the store. Then they are claiming that some of these items are out of stock, which they are not. Not sure how this can be resolved.

ShopFina

2023-02-01

Italy

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews. Submit review

Aumont Industrie

2023-01-31

France

c'est de la merde clairement il y a rien de claire votre politique est faite comme vous avez envie rien de juste meta qui te prend pour un putain de bot sans arrêt vous bloquer nos pub comme ca vous arrange a part nous faire galèrer vous nous servais a rien

SoulTreebeadingco

2023-01-28

United States

I need help connecting my view store on instagram i did everything fb and instagram asked me to do c

Achei Aqui Oferta

2023-01-25

Brazil

Excelente os dois para interação social e para empresa estou começando usar agora não tenho avaliação definida ainda. Logo terei dados para dar essa avaliação.

nera dolce

2023-01-25

Japan

手順通りにやっているのにも関わらずチャネルの設定が永遠に終わらない 審査申請をやった「あと最大1分かかる場合があります。ページを更新しないでください。」の文言から何時間待っても変わらない エラー内容も表示されないし本当に意味が分からない 早く改善してください 

Funny Lovely Gifts

2023-01-24

United States

Si pudiera darle -10 estrellas lo haria! es HORRIBLE ESTA APP me restringeron permanentemente mis 2 cuentas FB & IG, dato curioso si uno abre otra pagina la acepta pero con errores al subir productos y lo que es peor uno tiene que crear un nuevo nombre, asi que toda la papeleria no sirve. NO LA USEN!!!!!

Coolproducts

2023-01-24

Sweden

Shocking fb restricted my entire business manager from running ads for no reason Now it's permanently restricted and cant be reviewed honestly it doesn't surprise me fb stock is suffering it's not how you should manage a business switching to TikTok.

NewStandard.cl

2023-01-23

Chile

No sirve, no me pude meter. Hay que partir por que se necesita cuenta de Facebook, no se puede sólo con instagram, así que hay que hacerse una de Facebook. ¿El problema? No te puedes hacer una cuenta de tienda sin antes tener una personal para enlazarla a la cuenta de tienda. ¿El problema? Es que si te creaste antes la de Instagram, ya cagaste. No la recomiendo, y no es necesaria. No la descarguen, no gasten su tiempo en esto. Con razón Meta va en picada hacia abajo.

StylingBrush

2023-01-22

Guadeloupe

incompréhensible impossible de publier ma pub a cause d'un refus et ca ne m'explique pourquoi j'ai eu un refus

TabletCafe.dk

2023-01-19

Denmark

Facebook and Instagram did not integrate into Shopify at first go, so what to do, when Shopify page for integration to Facebook and Instagram is totally blank???

The Wild Herb / Happy Hippie

2023-01-16

United States

Having the worst time connecting my catalog to facebook and instagram. The help I have been getting has been terrible I send screenshots and video recording and they keep asking for more and more and I get nowhere.

Boutique Adventures LLC

2023-01-14

United States

When this app is working, it's amazing. However, I consistently have to uninstall, reinstall because FB/Shopify can't figure out how to update w/out causing issues for the other side. It is extremely frustrating.

findmycat

2023-01-14

United Kingdom

Shocking fb restricted my entire business manager from running ads for no reason and the only thing I did was submit 3 ads which all got approved! Now it's permanently restricted and cant be reviewed honestly it doesn't surprise me fb stock is suffering it's not how you should manage a business switching to TikTok.

Snuggly

2023-01-13

United States

Wow, the verification process is super annoying. It is impossible to verify you own a business if you are, for instance, a sole entrepreneur.

KrownDolls

2023-01-13

United States

Meta admittedly flagged my business page in error and reinstated it however my personal was also flagged and they never reinstated it! I have spent 2 years now trying to get my app channel to connect to my Facebook properly and to no avail! It’s cost me hundreds and lost me sales! They’re permanent restriction of my personal page and refusal to dig into why it was falsely flagged in the first place is causing me money still!

JOLLY JAPAN

2023-01-11

United Kingdom

Set up my Facebook account, created the page then it suspended. I gave my ID and it unsuspended but when I tried to run ads, then It suspended AGAIN. Submitted a picture of myself and now it says "You can't use Facebook or Messenger because your account, or activity on it, didn't follow our Community Standards. We have already reviewed this decision and it can't be reversed." Avoid this app if you don't want screw your facebook account.

West Valley

2023-01-10

Netherlands

I can't connect my store, it was connected but the instagram shop wasn't syncing up properly, so I tried again. I removed the connection but when I try to add it now it gives me the error message: Each asset is already associated with a different shop. Please disable one to proceed. I read the previous bad reviews and Kristin and Aaron nicely reply and refer the bad reviews to contact their support team on the link: https://www.facebook.com/business/help. Now here's the joke there is no way to contact them! There is a big button in the right top corner of the screen that says "Get support" you click it! You get redirected to https://www.facebook.com/business/help/support but guess what it's just an empty page.