Reviews for Etsy Integration ‑ CedCommerce

Customer service is excellent! This really helps me manage my Etsy shop with my Shopify shop. It saves me so much time. Highly recommend! Updating to say that the service continues to be excellent. This app saves me SO MUCH time!

Guelaguetza Designs

2024-01-26

United States

We have use this app for a few years and it works great. The reason for my review is a recent issue we had. According to the developer 'due to unforeseen circumstances' the app duplicated an Etsy order twice. This happened in the past and we just didn't follow through as the order was under $20. This time, the order was over $50. We reached out to the seller and they just closed my case the first time. I re-open the case and ask for my money back for the duplicate order and they offered to give us extra products on our plan or use their tik tok account which any of these are the solutions we need. Their app duplicated an order, so we expect them to pay for the error, in this case our money back. They just refused to pay. We just want users to be aware of this issue, watch your orders to make sure there is no order's duplication that will cause a loss for your business and the developer will not be accountable for such issue. UPDATE 1/26/24- After submitting my first review with 1 star, they approved to refund from the duplicated order. I didn't like to be pushed to publish a bad review in order for them to make the right decision, this decision should be done the first time I reached out, recognized the mistake, pay me for it and move on. The app is truly great, didn't have issues other than 2 duplicated orders. It runs very smoothly, support is always available and glad they were able to refund me. Giving it a 4 star because all the hassle they made me go through instead of doing the right thing the first time.

Planet Desert

2024-01-24

United States

Fast Support

I'm new to CED commerce but i wanted to leave a review about the incredible support i've received from their customer support agents. The fact that you can schedule google meets meetings with them agents whenever you need help has been a true lifesaver. Thank you Adarsh for all your help!

I'm impressed with the responsiveness of the customer service team. I had an issue in the interface and got a quick reply over email. When that didn't work to solve the issue, I was able to schedule a quick call with a knowledgable rep who solved the issue for me via Google Meet. Would recommend. :)

Fantastic app and support

Great app, a bit confusing on how to cancel, will use again if I go back to Etsy

Anyatra Singh was amazing help explaining and setting up my store on Etsy I was very confused and she was patient and kind to resolve any issues.

Have been using this app for a while for syncing Etsy & shopify. Recently, We had a custom requirement from Etsy app to shopify. These guys have nailed it without much of hassles and no additional fee except for the yearly subscription. Loved their customer support. Much appreciated and higly recommended!! ⭐⭐⭐⭐⭐

So far so good. I am only using the app to sync inventory. There was some confusion with the settings on my part, but support was readily available (at 8:00 PM) and helped me solve the problem.

The app helps sync my Shopify Store with the Etsy platfor. When I had issues with my updated Sku & barcodes on Shopify, I immediately contacted support and Ritik guided me through the necessary steps to fix my issues. It was easy to follow and his instructions literally saved me soo much time by sending me screenshots to guide me. Ritik also went above and beyond to updated everything on his end - which saved me from making any missteps. Greatful for great customer service and tech support is excellent!

I found this app very easy to set up and the integration has been very smooth. It has helped manage sales across both platforms, minimised the administration connected to sales and helped maintain stock consistently. A very good app to have if you make frequent etsy sales

We have used this app since 2020. This makes syncing seamless. We quickly got used to the interface and process (templates/profiling) and this has made us able to receive all of our orders in one place. Additionally, there is support that is very knowledgeable and quick to respond all the time. This is a great app.

Ridiclas developer will never refund your money even if you delete the app before the trial ends. Please never use it........

Spector Sports Art

2024-01-09

United States

really enjoyed the help I received for a syncing issue we had. the customer service rep Ritik stepped right in a did a great job. very insightful and always available.

This app has been very beneficial. The app itself can be a little overwhelming and somewhat complicated, but the more I use it, the more I realize the complexities are necessary. The best part about CED is their customer service. We have been using them for over 2 years and their support has been fantastic. In particular Aman, Ritik and Phoenix are life savers!

The app is straightforward if you have experience. The learning curve is medium if not, and there is Amazing tech support.

Very good service. They are all very helpful!

very reliable service makes etsy and Shopify sync smoothly! also warm attitude for customer service. approached with all the help!

Great app and amazing customer service! really quick and solve all problems immediately!

They charged me $180 (years subscription) when I downloaded the software to test FREE TRIAL. So - there was no free trial, apparently. I immediately uninstalled and requested a refund. This money was earmarked for Christmas dinner - and because it was the holidays, no one was around to help. Shady. Unethical. Inexcusable, non-existant "support".

The app is handy. It saves some headaches! Recommend to everyone who wants to integrate their Shopify products over to Etsy. Quick support, responsive team. Recommended.

will always use and recommend this app to others, it is so useful and helpful. anything you don't know they will gladly help you out! thanks for the help

Shubham helped me solve my problem and he was very informative and positive. He heard my issues and gave me solutions to fix my problems.

Just used this app and the upload to etsy was easy