Reviews for Etsy Integration ‑ CedCommerce

This is a FABULOUS APP! Seamless with my Etsy store and excellent, prompt customer service. Thank you!

Riya has been very helpful with setting up my integration from Etsy to Shopify. I loved working with her and would definitely reach out to her again if I run into any issues. So far, I am pretty satisfied with this app.

So far everything has been seamless to use. Any issues or questions I have had have been answered through their chat.

I hope you read this review before pulling the trigger with this app. Start from the bottom. Update 4/16/24 They promised me 2 months of free service and continuously have had excuses why it never came to fruition. They asked for a meeting which I agreed to at 8am. I received a response at nearly 9pm which I didn't see. So they shut off the service. and I got the following email: "Yes, let's connect at 8 AM EST. You got charged because we didn't have the meeting as I mentioned earlier and therefore I didn't cancelled the plan at that time. But now is cancelled." So now I have 100's of hours helping them sort out THEIR bugs and then they just cut it off. I'm moving on to another platform. Update 3/28/24 We had quite a bit of inventory updated in Shopify. Some items have 200 quantities available. I noticed that the quantities available on Etsy were all limited to 99. Etsy has a maximum quantity available of 999. I was told by CED that this is a limit of Etsy. Little do they know, I've been in application development for over 25 years. So I referenced the latest Etsy API docs (v3) and there is no limit as they would try to make me believe. Then I received this kind email from them ------- "As per Etsy's policies, the maximum inventory quantity allowed for a single item is 99. It's crucial to adhere to this limit to avoid any potential issues, including account suspension. To ensure compliance, our system automatically syncs inventory quantities to Etsy. If the inventory quantity exceeds 99 on Shopify, we cap it at 99 when syncing with Etsy. Subsequently, if an item is ordered and the inventory on Shopify drops below 99, the inventory on Etsy is adjusted accordingly" ------- 3 Hours later I received this email "After consulting with our team, we have decided to accommodate your request to send a maximum inventory of 999 items to Etsy. However, please note that implementing this change will require some time, approximately 3 to 4 business days." ------- I guess I'm special, not that they made a mistake in their programming. ---------------------------------- If you have a store with more than 1,000 products, I'd steer clear of this app. I have spent countless hours with their support team dealing with bugs. Here is a brief rundown: 1. Etsy doesn't require you to have SKUs for different quantities. The problem with CED is that instead of telling you there is a duplicate SKU, they arbitrarily create a SKU for you. This is a huge issue when you have a sale and the SKU is changed by CED. And if you have accounting software tied to Shopify, the problem is tripled. So let's say you have Item A and it comes in quantities of 1, 10, 25. You add a variation in Etsy for quantity and a drop-down box is presented for the buyer to select. When CED pulls in those variations and a SKU is not created in Etsy for each variation, they pull it in as individual items and arbitrarily create a random SKU. 2. I have over 4,000 products that had to be removed from Shopify, then manually removed from CED. I had to reimport all of the products and organize them in Shopify AGAIN. I was told that they wouldn't charge me for the month because of ALL THE PROBLEMS, but they did. When I

Shrig Shop

2024-04-16

Denmark

The app is easy to set up and works smoothly. Good customer service. Recommended.

poor support

The app is wonderful for managing the Etsy store from Shopify, and the support team is on point when it comes to error resolution.

The rep was very prompt and helpful. For a novice user like me, it is very important to have someone, whom I can ask questions 24/7. I appreciate dedicated reps, more than anything. Thank you for your support. Updated review. The company no longer has 24/7 support. It seems only one person is providing support, so that you have to make an app to ask.

Super help from Anyatra Singh, very polite and always quick to answer questions. The app is also very easy to understand.

Extremely helpful customer service, very easy seamless experience

I recently integrated the CED Commerce Shopify App into my online store to sync products with my Etsy shop, and I couldn't be happier with the results. This app has simplified the process of transferring items from my Shopify store to my Etsy shop to an impressive degree. With just a few simple steps, I was able to seamlessly import products from my Shopify inventory to my Etsy listings, saving me valuable time and effort.

Was having some hiccups with products that weren't loaded to Shopify and customer service was amazing at helping fix it quickly. Great experience so far!

The app works seamlessly to sync Shopify listings to Etsy, exactly what it's meant to do. I've had one technical issue that was quickly resolved by texting with tech support. Very happy with the utility of this app.

Anyatra was very patient and explained everything very well and in detail for me to understand the billing.

I was having some trouble figuring out how to connect to Etsy and I could not believe how quickly I was able to get support. Within minutes I was all hooked up and ready to go. I wish the other app's were this easy.

Very well set up, lots of options, and great support when you need help!

Very responsive support that know what they are talking about to resolve issues fast

Integrating with Etsy is seamless with this app. It has significantly increased my sales. Customer support is prompt, helpful and knowledgable whenever I have needed anything. Highly recommend this app!

While the basic functionality works, it is a ludicrous $50 / month at their lowest tier for the most basic of functions. They also advertise other integrations (like Wayfair) that they don't actually offer a solution for. And when I contacted customer support, they didn't reply. I chose this solution because I was looking for a single service provide that provides multiple integrations and they fell short on both price and scope of integrations.ac

This app has made it easier for me to manage my Etsy and Shopify stores without having to stress about inventory management and time wasted in listing products in multiple marketplaces. As I am new to owning a small online business, there has been quite a learning curb. Thankfully, the Ced support has been immediate, helpful and patient with my questions. I feel comfortable asking questions and receiving a clear explanation with photos and screenshots showing me what to do (I'm a visual learner!). I recommend you try this app if you need to integrate with Etsy!

Very good app. I have been using it since 2022. Customer service is excellent. They are very quick in clarifying any questions. The interface is pretty is easy to understand. I have been using it to sync my Shopify and Etsy stores. I haven't had any issues at all.

Adarsh me ha ayudado de manera MUY satisfactoria desde el minuto 1, me ha respondido super rapido y una vez que me ayudó con mi problema me ofreció mas ayuda!!!!!!! Es genial, asi da gusto trabajar en esta app y con gente asi! 10/10

Perfect Experience and customer Service

Fast support and very convenient features!

Adarsh walked me thru the whole process and was awesome!