Reviews for Optimonk: Popups you’ll love

Support guys are AMAZING! So helpful and just sort your issue within minutes. Effective and working well for us.

Dugout Mugs®

2022-05-20

United States

Ya'll! Next level support -- super easy to integrate -- user friendly is an understatement -- nice templates that have a history of working that you can reverse engineer / design -- split testing with analytics that help you make better decisions. The real winner is the support tho -- they have that on lock! Especially, Tom

Pop ups are really great and diverse. Service is great as well. They always solved occurring problems.

Wanted to know if I could relocate the lucky wheel teaser and Chris explained it perfectly and sent me a screen shot to help. Gold star support and fast too. Love using this app. And the support is awesome. Thanks lots

First time downloaded it. Before this app, I try out many other apps. I am happy with this and finally I can find something I like. Thanks.

Best app on Shopify for popups. Many templates to choose from and customer service couldn't be more helpful. Highly recommended.

what amazing service and help, Anna was so helpful and guided me through everything and offering her recommendations throughout. I felt that i got a real personal service. Thanks

I really enjoyed how easy it was to to use, and customize pop-ups that matched my brand perfectly. Thank you!

Best customer service. and so many features with the free plan. anytime when I'm struggling to edit, they solve the problems. thank you

The app is amazing and the free plan has so many features so for small stores it is totally enough. The popup design is totally easy to set up and you can even increase you conversion rate with special offers. BIG COMPLIMENT to the customer support. ANNA helped us out with all our questions and even made a custom code for us, which was necessary for our special offer. AMAZING!!!! :-)

PureClean Performance

2022-05-10

United States

I like they are Hungarian and based in Hungary. I like to support these younger ventures and companies as well. I like the plug and play nature of these forms. Takes the time out of doing myself for minimal to no extra benefit. Only con I see is that the editor is a bit hard to get used to as there are lots of features.

I know everybody say "I never leave reviews, but...". In this case it's really accurate. I can count on one hand the number of times I've left a review for any app. I'm almost always underwhelmed. NOT THIS TIME. The app itself is really well thought out and efficient. But the customer support is what sold me. Like a lot of busy entrepreneurs, I don't have a lot of time to comb through help pages every time I run an issue. It makes a huge difference when you have a highly responsive and KNOWLEDGEABLE support staff at the ready (in my case Anna). Not only was she able to thoroughly explain to me how to fix any issues, but in most cases was able to go into my account and fix them for me. I am beyond impressed.

So far this app is great. Customer service is on point! I had a question and they got back to me quickly and corrected my issue. Thanks!

I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!

Love the app and what we are able to do with it. Also the customer support is amazing. Would give more than 5 stars for that.

This app is great, and the team is super helpful. Optimonk is our preferred pop up software and we consistently get higher conv rates with it over others we've tried. Their support and team knowledge has been useful as well.

Great and quick customer service. Peter from live chat is crushing it n problem-solving!! The app is good so far, we have only tried it for a few days.

We are a new Shopify Merchant and came across your app to manage pop-ups. At the moment we are starting to gain some sales momentum and your application has been key to that. Whilst we are located in Australia and the timezones from your support staff dont always suit, i am really heartened by the fact that Peter from your support team keeps me well informed of any issues and will always offer suggestions on how we can do better and utilise the application. I am so excited that we have chosen Optimonk and wanted to pass on my sincere appreciation of the work being done by Peter. littlebambiniboutique.com

What a brilliant app (and even better customer service!) We've been using an exit intent pop-up on our site for a couple of months now and its been performing at over 13% conversion, consistently. There are loads of templates you can adapt as you like and the interface is super easy to use. The customer service really is next level. They answer your questions really quickly and everyone I have spoken to has been incredibly helpful and an absolute pleasure to deal with. Thank you!

Great app! I have been using it for years without any problems. And the customer service is exemplary! They are fast, accurate and kind. I really recommend it!

I needed a popup for my site and this app helps perfectly with that. Lots of styles to choose from and support was incredibly quick and helpful. Rate it highly.

Very good and fast customer service. I spoke with Chris, and he helped me in a matter of seconds. My problem was resolve fast!

Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!

I used this app to help me with creating a pop up when customers are about to leave your site. I was able to set that up quick and easy. I also have Klaviyo app on my website and wanted to integrate the two. I was having trouble integrating them but Anna was able to fix it with a few tweaks and test runs. She was very fast and very friendly!! Thanks again Anna for all your help!!!

Why did'nt I have installed it before! This app is really making money for me, the support team is just really nice and helpful. I love it