Reviews for Optimonk: Popups you’ll love

It was a bit difficult to set up at first but overall it was a great experience using Optimonk and the customer service was wonderful!

used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.

Great app and customer service. At first it was a little difficult to set the rules, but customer service was always helpful.

Really strong user interface and support team response rate. I've had excellent experience so far with the app

love using this, its helpful for customer feedback which will in turn increased add to carts and sales :)

Easy to set up and reinforce my brand. SUPER FAST tech support response on formatting. I appreciate the ease of use and great service.

Edit: I was contacted by Reka who guided me through the issues with the integration for SMSBump. She was very helpful and we managed to solve the issue. I didn't know the support wasn't available through the weekend, would be great it there was, or just a small email stating so. Anyway the issue is solved and now I'm looking forward to seeing the app in action. Previous - App hasn't been good so far. I've had issues with setting up integration for over 2 days now and support hasn't replied at all, I thought for a popular app they would have much better support team. I'm very disappointed.

I would give it 10 stars if I could. It's just one of those apps that are very properly thought of and developed. The customer support responded to my questions super fast (within minutes) which I did not expect. There are also plenty of free resources within the app to learn from. Shoutout to Tom and Optimonk team for creating such a wonderful app!

The support on this app was great! They helped me very quickly and efficiently. I was having some formatting issues and someone wrote a small snippet of custom code to make everything correct!

Great app with lots of information on how to get the best out of it. They are genuinely interested in helping get businesses off the ground with their free plans, then moving towards growth and a long-term partnership.

I used this app to create a pop-up on the homepage of my website. I like how easy it is to use. I picked a template and customized to my preferences. I asked customer support to remove the OptiMonk branding for me and they responded right away and took care of it. Excellent customer service!

I use this app to help me with email campaigns and I couldn't be happier! They reply extremely quick with any questions you have in order for your campaign to perform its best. Will definitely be using Optimonk to continue to build my store!

Very quick response and incredibly helpful! The customer support has been great so far throughout my experience. Thank you :)

Very easy to use, the features are incredibly rich, the pricing is generous, and the customer support is great (shoutout to Ms. Zsofi for her help)! Your Shopify website is incomplete without OptiMonk. I'm using it on 2 stores already. Hats off to the team for their great work!

first time using Optimonk and surprise with the ease of use and great customer service! Hoping to use more features soon.

Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!

This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!

Easy to use and understand app with wonderful customer service! Great for all kinds of creative pop ups.

Not sure why this app has so many good reviews. Cannot customize discount codes on this app spin the wheel.

Excellent support! The app itself works great and gets constantly updated with new templates and features.

Great product and even better customer support! I had an issue with determining where not to show my pop-ups and this was answered within 5 mins.

The customer service is very excellent and helps me solve so many questions. It is a great app with lots of functionality and customization.

Einfache und unkomplizierte App. Wenn man Fragen hat, wird einem sofort geholfen auch mittels Screenshots! Super!!

Great App with lots on functionality and customisation. Zsofi on support was also quick to come back to me and helpful when I had a query about pop-ups targeting specific audiences.

I very rarely find the time to write reviews but in this instance I have made time because the team at Optimonk deserve it! It's a brilliant app which has helped me to create some really professional looking pop-ups and whenever I hit a problem, they've been incredibly helpful. Not only have they completed what I was attempting to do, they they sent screenshots with clear arrows and a full explanation as to how I can do it myself next time. This was then emailed to me automatically too so I can easily read it back. Brilliant app, brilliant team, brilliant outcome for my business. FIVE stars!