Reviews for Optimonk: Popups you’ll love

I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )

Really good support. Mr Chris guided with each and every step in the campaign that i was trying to create.

Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.

This is a great app. Easy to use and Chris from support took 2 days of his time to help me set it up with Klaviyo. Highly recommended.

Its a learning curve for me but I just love it so much! And the customer service is amazing! thank you!

Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!

This app is super informative, easy to use and their free package doesn't feel like I'm missing out! Anna is super helpful and the rest of their live chat team that makes the magic happen at any time.

Flame2scent Candles

2022-07-22

United States

I so love this app, it is easy to use and the support is amazing. Chris went above and beyond in helping me with my questions and setup. I am really pleased.

I absolutely love this app. It integrates super easy into my shopify store. When i had a technical issue, the support team were super helpful and messaged me back within seconds which i highly appreciated and they helped trouble shoot me through the issue and i had the app back up and running in seconds.

This is an absolutely essential app. I wonder how i missed it so long. I wish i discovered it long ago. The app is very advanced and well thought through. Customer service is great as well.

App estremamente utile,bella veloce e semplice da usare. L'assistenza clienti, in particolare Anna sono sempre disponibili e molto competenti

So far, so good. Intuitive, inexpensive and good support (thanks Chris). Good templates to choose from and customization is relatively simple.

Customer service was quick and helpful. App is user friendly and easy to navigate. Highly recommend!

App is very intuitive and can easily setup the popups and triggers. I Had a small problem with the popup but soon after contacting the support, they remedied the issue and even helped me to fix up the design to fix it! Great Support

Easy design and super friendly and quick support. Will check my free account and see how it increases performance and eventually upgrade. Thanks guys!

These guys offer fantastic customer support and the product is great also. Highly recommend Optimonk

Great app and loads of options and popup templates to choose from. Customer service is very helpful

I am just getting up and running with this app. I needed help with a campaign and the reply was quick and the information needed was very concise and esy to follow.

Quick and nice customer service. It seems quite easy to use the app. I will see how it goes later and update my review.

Customer service is great. I needed help understanding the logistics of the scratch off gamification pop up. I was baffled, but Chris brought it all together for my understanding. Having great customer service means the world to me.

The customer service is very helpful and everything is nicely customizable! Thanks again for your help!

Great app with great support also provided. Very simple to set up, with lots of options and variety.

you are blessed to have Anna working for you. What AMAZING customer service! She was very patient and answered all my questions.

Great app and customer service. Easy to use and it is a helpful tool on our site. The only constructive feedback I would provide is if the app can make it easier for brands with custom themes to customise the pop ups, banners etc with their fonts/icons easier without the need of a developer or recognise the fonts on the site and propose templates based on those.

It was challenging to set up at first but overall it was a great experience using Optimonk and the customer service, particularly Anna was very helpful!