Reviews for EcoReturns: AI Powered Returns

Eco returns have been a great help for my Shopify store and I would highly recommend it to anyone having issues with their returns and refunds on Shopify. They keep adding new features as per merchant requirements which is great! Also, their customer support team is very responsive.

Wow, I really love the app. I have been using shopify for a while, and although this is not my first shopify store, I have other stores where the returns and refunds have been a bit problematic. Despite my initial skepticism, I started using Ecoreturns and was happy with the results. Even more astonishing is that they help to reduce returns through various AI-based features. Though I had a few setup issues, there customer support was excellent, Easy to install. Appreciate Ecoreturns and it's team. Highly Recommended!!

I have been using this app for almost for a month now, it gives us many features which order apps does not, and their support team quicky work on your issue faced and rectify that ASAP.

My store allows customers to make an exchange via store credit, it also allows for cash refunds and many other options. I love that its customer user friendly. The customer service is exceptional.

This is my first time in an e-commerce business and using this app of setting up the return and refund. Their customer service is stellar - fast, thorough, and detailed service. I had a one-on-one virtual meeting with EcoReturns' rep to guide me a step-by-step how to set up the return. In addition, I did a couple test runs with them to see how it actually works with Shopify. I learn a lot within one hour and a half. Can you believe that they spent time with me to explain everything for an hour and a half. I feel grateful how they care about their potential customers. They answered me every detailed question. For someone who is really new in the e-commerce business like myself and how the logistics works, I highly recommend this app. Besides the amazing customer service, the app is user-friendly. Most importantly, they offer a free plan which is way sufficient and effective for small businesses. I am happy to found this app and incorporate it into my Shopify shop. Special thank to Saurav Pramanik from EcorReturns who patiently helped me through all the process.

I really appreciate the developer team. Great App. Easy to set up and smooth process of return and exchange.

The customer service is great, they couldn't do enough for me when I had some issues with the app. quick responses and the issue was resolved quickly.

This app is amazing! After installing the app I contacted the support team and they truly went above and beyond assisting me during the setup and by following up afterwards. Highly recommended!

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

This app is very helpful to manage my returns. I really like how it makes everything easy to track my returns. It would be nice if it'll come up with more upgrades

We use this app to manage our returns products, and it was very helpful to manage our data and made our work very easy.

Really helpful to scale my business, great customer support, also helpful to find out the tiny reasons of customer returns and their satisfaction.

This app is amazing! But App is simply fantastic! Could not ask more! Thank you EcoReturns for your support and app!

Great customer support and assistance with setting up the application! This app has allowed us to streamline our customer returns.

Really good app. It's allowed us to scale and is definitely the best option currently available on Shopify app store.

Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs.

The best app for returns. A lightning-fast support, thanks!. Quick setup. Tried many apps, this is the best!

This is the best free returns solution. Has functionality not even paid apps have and customer support is awesome

I like this app as it supports unlimited returns, while others charge for every return. I can grow my business without worrying about cost shooting up when returns go up

This is exactly what I have been looking for, I meet a promoter who shows exactly what it's does then I choose to use. Thanks to the owners