Reviews for EcoReturns: AI Powered Returns

This app is really good for returns and refunds, especially the store credit function. The support staff is really great, helpful and resolves all the queries in a go.

The app is easy to use and the team at ecoreturns was great with onboarding and answering all my questions!

Excellent team, helped us in every step while onboarding & any issues after. Helped us integrate with vamaship & shiprocket sucessfully.

good support and useful features. onboarding process very easy and automation feature is also good

Process was very easy to understand and extremely helpful with setting up Returns/Exchange policies. The process did not take long either. Amit was very helpful and patient with the process of onboarding.

We Love Eco Returns. It has streamlined and made returns and exchanges so easy! Their team walked us through every step of implementing and configuring our account to match our needs. Their customer support is Excellent.

Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!

Perfect app to manage your returns easy to use 100% full proof working app with inbuit shipping integration for reverse pickup . No one in the market is providing this till date . go for it you won't regret . I have just setup the app once and rest all the work is done by automation . 24hrs support you can call them any time they are happy to help . Amit from ecoreturns is my account manager and he is available when ever we need them .

As a user I found super helpful and easy to use. And the team was very very helpful, they guided pretty well. They are always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customer also find it easy to use from our SHOPIFY STORE. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process. My only suggestion would be to add more courier partners in their platform who can manage reverse pick ups.

Ecoreturns are really good. The app has a "LOT" of features that the e-commerce business would need for accepting returns/exchanges. I highly recommend the app. I use it in my store and I am really happy with it. It also makes it easier for customers and also allows customers to stay updated on their returns/exchanges. the email/text feature makes it stand out from a lot of other apps!

Hair Drama Company

2023-03-17

India

Eco Return is the best app to manage your E-commerce Returns and Exchange. Very easy system & Dashboard to understand. Supportive people and Amit is the best and very genuine person who always help you when you have queries. Thank you for your guidance and support... will look forward same in future.

This is the best return management system I have ever used so far. The support is very fast. I will suggest everyone to use Eco return for return management.

Great app easy and smooth to use. Good customer service and support. Been using it since 2 months now. Recommend it.

TWOOBS

2023-02-28

Australia

Saurav was extremely helpful and accommodating in getting us set up to test the Eco Returns platform.

Thank you so much EcoReturns team for your care and the most wonderful service. you are really a professional team, They do training for the App step by step, while providing advice and giving recommendations. I highly recommend using the App, as it is very easy and simple to use .

Very good and kind service, they explain every step in detail! They also have an API implemented software especially for our company!

Best & fast service. Most important is very quick and fast response from customer support team & amazing app with all integration.

Stellar Customer Support! Always available to hold your hand through the process, they will make sure the job is done and take part in testing the changes out.

Great Returns app to manage return and exchange s in a very simple and easy way with super customer service.

Amazing Service and automation features for returns and exchanges . The customer support team provides the best support.

Customer service is best and provided the right and needed solutions on the time. The application is very easy to use and very convenient to process all the returns and exchanges request with real-time automation

If you are looking for a return portal, this might be your best bet. Not only are you getting such an amazing service at a very affordable rate, but you will also get the best support you can ever think of.

This company has the best customer service out of any app that I have installed in the last 4 years. My contact in ECOReturns was Surav, he is an impeccable customer service agent, he trained us how to use the app effectively, he knows shopify and ECOReturns app inside and out, he answered all our questions plus more. Words cannot express the massive help he has been in using this app. The customer service has been fast effective and efficient. The app is brilliant it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. Once you have the full training it is really easy to use. I highly recommend this app and a full 5stars to the customer service me and my business partner received.

Ecoreturns has been a really great help for my Shopify store. I have a clothing Shopify store and I have integrated different apps to it so as to manage the returns and exchanges but it has not been really functional and effective. Using ecoreturns has really been a great turn around for me and I recommend it to both the new and existing stores on Shopify. I really love ecoreturns.

Wow, the app really works well, I have a Shopify store where I am selling print on demand products and I have been really having problems with my returns and exchange. All thanks to EcoReturns. Highly recommended