Easy Returns Management System
Handle Return Requests & send Prepaid Shipping Labels
44 Ratings
About this app
Returns Management System App
The Returns Management System App integrates with Shopify and provides for a seamless experience for managing returns. We make it easy for your customers to file a return and we make it easier for you handle returns requests. This app is bundled with tons of features. Some notable features are: # 1. Easy for Customers Simply embed a Request Creation form on your store and allow your customers to create returns without logging in. # 2. Easier for Owner As a Merchant you can...
- Easy for Customers: Simply embed a Request Creation form on your store and allow your customers to create returns without logging in.
- Easier for Owner: As a Merchant you can...
Categories
Key Benefits
- Return Multiple Products: Allow customers to return multiple products in single return request
- Graphical Reports: Get Bird's eye view of the Most Returned Products, Most Common Return reasons etc
- Send Prepaid Shipping Labels: Send prepaid shipping labels to customers. Let customers print their own prepaid shipping labels
Pricing Plans
$19.99/month
App Insights
Monthly Reviews
Recent Reviews
Reviews
2019-03-09
United States
Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.
2019-02-27
United States
Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!
2017-12-07
United States
We've been using this app for almost a year now. Simple to use on front and back ends, and works well! Glad to have it going into the holiday season this year :) Their customer service team is super responsive, for the few questions I've had. The reporting functions are easily accessible but somewhat limited in scope if you're trying to derive close product trends. They do a great job delivering the big picture and will hopefully improve in years to come. Overall very happy. Best I've found!
2017-09-12
United States
Great tool to get returns in order. The only time I had a problem, the customer service team resolved it extremely quickly!
2017-08-16
United States
I like the idea of the app and the app is easy to setup. I think it is ridiculous that you can not customize the return window. We offer a 14 day return from the time of delivery. The app automatically starts the window at time of order creation so if you don't ship the same day you are already cutting into the customer's return window. All of our products are made to order so by the time we ship their return window has already expired. I emailed support, they simply said it can not be customized. Other app creators would make an effort to customize the app to the company needs. All and all not thrilled, I removed their app.
2017-06-07
United States
This is one of my all-time favorite apps. It saves me a ton of time allowing customers to generate their own return labels. No more sending emails with return labels for every return. It has some great functionality-- for example, I can exclude final sale items from returns. Thank you for an amazing app.
