Reviews for Easify Product Options Variant

So far this app has been awesome, it has allowed me to add the specific customization & personalization options I was looking for. Many features available and Easify are always looking to develop new options and features. The few times I have had to contact support they have been very fast to respond and if they didn't have the answer at the time they will look into it and actually get back to you. I was trying to do something with the text box feature and I couldn't figure it out, so I contacted support. Lich didn't know the answer but made a note and sent it to the developers. Usually that is a way for support to get you off the line but the next day Violette reach out to me with the solution to my issue. I have been super impress with the support so far. Highly recommend this app if you are looking to do any kind of personalization or custom options.

Very great customer service team, Charles was a great help! Still working on implementing this app plugin into the shop but so far it seems to have most of the functionalities I need!

Do not give it another thought - use this app! The customer service is over the top. They are so easy to work with and do things I didn't know were possible. We ask a lot of the app and needed even more and Charles came through and was very fast! If you have any issues at all just use the chat and watch them work their magic. Charles you are amazing and I can't thank you enough for your help. Thank you for making our shop stand out!

Love it! So easy to use and gives me so much control of customising our products without having to pay or rely on a developer to do the work or make changes for me. Both Violette and Charles have been beyond helpful with any questions I've had with setting up. My only request is to PLEASEEEE release the option to have a preview on our products of the customisation - then it will be absolutely perfect.

So far so good! Loving the image variant capabilities and the incredibly fast service from Lin. She was able to help me resolve my issue very quickly.

I was using paid version of this app. The file upload started injecting a long url link with their app information on my checkout page where the file name should be. Huge privacy issue and confusing for my customers. Their support said it's not their problem to fix, it's Shopifys. Took 3 days of them not understanding English or my problem to tell me they won't fix it. I'm leaving Shopify as support for Shopify apps is terrible and developers in other countries don't understand English or fix their broken apps.

As a developer, I need to be able to modify/customize/access certain type of data, from the theme files. Although it is not possible to access everything or I don't have the knowledge to do so, the Easify team was available to help me and my team to deal with our requirements. Would go to 5* if I could do exactly all the things I'd want to, as the customer service is 5* already, but it's still perfectible, respectfully :)

My first time using Easify and although it's quite easy to set up, I had to reach out for some support. I was greeted by Violette who was very helpful, quick to respond and solved my issue Very happy and have confidence knowing support is available

Customer support is amazing! Thank you, Hoa for quickly supporting my tech issues and resolving them!

I had an excellent experience with Easify! Charles provided outstanding assistance, resolving my issue within just 3 minutes. I didn't have to wait long to receive help, and the communication was clear and effective. This Shopify app has proven to be incredibly useful for managing form inputs and more. Highly recommend!

Great app!

Support is very good and the app is great!

BANGS Shoes

2024-07-10

United States

Figured out the issues with no problems! Very helpful and prompt responses 10/10!

Convenient and simple application with many functions. Top level support. I recommend.

for now, it is good!

Lich, Lin, and Violette are exceptionally amazing and attentive to their customers needs. Patient and caring to each issue raised and informative. Easify is an amazing app. Highly recommended! Best team!

Great support, helped us a lot!

This app is amazing! I used four different variant apps before finding this one that does everything I need. Plus, the customer support is very timely and efficient at helping with any questions or concerns. I highly recommend them.

5/5 Support is excellent and quick. I've tried almost all of the product option apps and this one is by far the most customizable. Features I love, that I haven't found common in other apps: - option groups - combining the base product with the add-ons in the cart so that customers can't delete the main product to just pay for the add-on - editing in cart

Hoa is the best support worker, fast and good help

I'm quite new to setting up my business website and the chat support is very helpful. They always seem to know the answer and their response is fast. There is always people online to help you and the app is great. I like their features especially "Uploading a File" which is a necessary option for my business which Shopify itself does not include. The pricing is affordable & worth it for the features you need.

this app is a great way to allow customers to customize their orders. Customer service is also great and helpful, especially Violette!

Violette and Hoa from Easify were an amazing help - they have fixed multiple pricing issues we have had. Couldn't recommend enough. The app is also easy to understand and looks really nice on the website. Thanks again!

I 100% recommend this application, both for its functionalities and the technical team. Special mention to Lich, who exceeds the expectations. Lich and the support team are providing me with excellent customer service for the integration, making custom modifications.

Great support from Lich. Love the app and customer service is amazing!