Reviews for Easify Product Options Variant

Great app, great support.

We've been using Easify Product Options for a short time but our customers are really taking to being able to create their own bundle. It was SO easy to set up on our products. I then had an issue that Easify Product Options stopped another of our apps working. Hoa replied so fast and fixed it straight away. Thank you!

Great product and super helpful staff

Highly recommend using Easify. Genuinely has made my Shopify experience so much more easier and the help I've received from Violette who I've dealt with a couple of times has always been the best and what feels like, personal which is amazing. She takes her time helping out and is very patient too. Absolutely phenomenal service from Violette and one of the best plugins on the Shopify marketplace. Thanks once again!

This is one of my favourite apps so far! Easy to use, flexible, just works! Lovely customer care too ;-). Thanks!

Installed this app today as I was looking for a seamless and better process for providing gift wrapping and offering a hand-written gift card with products and I spent several hours setting all of this up. It looked great and I was really impressed with the app however I discovered an issue with the app. By linking a product with required options as a custom product option in this app (such as a custom message to hand-write on a gift card), this app was allowing it to be added to cart with no message field populated so it was not honouring the adding to cart process and requesting that required fields are populated first. That itself wasn't really the issue though. It's an oversight by the app developers so I brought this to their attention only to spend 30+ ridiculously painful minutes of my life trying to explain what the issue was to a customer service rep who completely did not understand, grasp or get what I was saying - even with accompanying with screenshots and highlighting fields/problems. It was completely stupid and one big waste of my time. So I am leaving this review to warn others that this app will add products to cart without required fields set (if you are linking an actual product to a custom option) and if you need support, it is absolutely abysmal - don't waste your time! EDIT Since writing this 1 star review, I was followed up my a product manager who was much competent and understanding of my issue who worked with me to find a way to achieve what I was trying to do. We did identify an issue where you can't use non-product-linked custom options with products that are on discount however I believe that is one of the millions of bugs with Shopify itself rather than this app. I am changing my 1 star review to a 5 star review as a result of this follow up dealing with competent members of their team that worked with me to find a solution for our store. They also offered an extension to the trial as a result as well so great eventual service.

A game changer app that I couldn't recommend enough. We needed an app that could provide multiple bundle options, mix and match, and inventory control all at the same time. Tried heaps of other apps until we found Easify. I must say their app features are so powerful and work perfectly for our needs. The support from the dev team is impressive and second to none. They provided a solution to every question that I had and even customized the design for us on the product page, cart drawer and cart page to ensure a seamless shopping experience. Thank you Hoa, Laura, Lin, Net, and Violette for your outstanding customer service!!

This is the best app ever!!!! Can't believe it offers unlimited option set and no watermark in free plan. Thank you so much!

Violette was great help!

Nice easy app. Value for money, but the best is the Customer Service! Answer straight away narrowing the problem to solution.

Great app and even better customer support. Support was always available and even when their developers had to get involved so solve an issue they've fixed our issue within a day. Super helpful and reliable. Recommend this app over other bundle building apps for sure.

Very helpful and cooperative team of support! I highly recommend this app to every shopify store!

I've just installed the app for optional extra's on my product pages, and I have to say it's a very easy and user friendly application to use. I had some questions and the live chat team were so helpful in guiding me to getting the results I wanted!

Extremely solid, quick and competent customer service and very unique options for variant customization at a fair price. No other app can do formula-backed price calculations except this one. I'll be switching my stores over to this, because this one app allows me to remove three (!) others on account of feature depth.

I'm using this app since march 2024, but I must say this is exactly what my store needed. Clear and simple set up; support is awesome, I wrote to them asking for a fix and the operator Hoa was really kind to us answering immediately and solving the issue in very few time. I strongly recommend this app to everyone!

I have just been using the app for a couple of weeks and have been asking questions with the support team. Can I say the level of customer service is the best I have worked with. Nothing is too much trouble and the details in the emails I have received have been so very helpful. Special mention must go to Net and Laura who have gone above and beyond in helping me get setup. Very happy to recommend Easify Product Options Vincent Mc Kenna

The team is super available to solve any problem. The app works perfectly and integrates with every theme. Highly recommend.

Hoa was very helpful with guiding me through the process!

I had a big issue with them making me to uninstall the app, but they went above and beyond to fix the issue so they deserve a new chance. I highly recommend this app and their customer support.

Switched to Easify from Bold Product Options and we could NOT be more impressed. We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, the app became unusable and extremely slow. Easify has a much better UI, and is 1/3 the cost with even more options. Instantly syncs with our store and new options are loaded in no time. Very impressed and our only regret is not trying Easify sooner.

Very slow customer service. I am waiting two days now for support. Not acceptable. Options are a crucial part of a shop, and customer service must be faster in case of issues. If you offer your app worldwide, then you have to offer worldwide customer service as well.

not so good. i always have bug with my theme and easify

I have now used 3 different apps for my store which is majority personalised gifts. I have just switched over to Easify and I love it. It is so user friendly - all of the glitches that drove me mad with the other apps have all been thought of by these developers. The templates are brilliant as a starting point too. I really cant fault it. I did need some assistance with one feature and Laura was excellent - she responded straight away and was keen to jump in and help me through it. Would definitely recommend this app to anyone who has a personalised gifts store.

Dat and Laura offered excellent and fast support to help integrate this app in to our Shopify store. Thanks again! Great service!

Contraveta Maderas

2024-04-02

Spain

Thanks Hoa for all the help! Having good documentation is great, but when you are in a hurry and have this amazing support that fixes what you needed for you it is amazing.