Bella + Mauve
2025-02-11
Anne was very helpful Thank you for your review! We're delighted to hear that Anne was able to assist you with Easify Product Options. We know how important it is to have reliable support when setting up product customizations, and we’re glad she could provide the help you needed. Anne and the rest of our team are always committed to making the experience as smooth as possible for our users, so your kind words mean a lot. We’ll be sure to share your feedback with her, it will surely make her day! If you ever have any questions or need further assistance, don’t hesitate to reach out. We’re always happy to help! Best regards, Easify Team.
Lucine & Bastien
2025-02-11
Great product, i found this product allow us to make all we needed for customisations and pricing addons without problems, it offer a LOT of features, customisation is simple, translation work great too. and the support team if amazing, available and really nice to meet. i recommend this app at 100% ! Thank you so much for your kind words and for recommending Easify Product Options! We're really glad to hear that the app has been a good fit for your customization and pricing needs. Making the setup process smooth and intuitive has been a key focus for us, so it’s great to know it’s working well for you. We also appreciate your kind words about our support team. We’re always happy to assist and are grateful for the opportunity to help whenever needed. Your recommendation means a lot to us. If there’s anything we can do to improve your experience further, don’t hesitate to reach out! Best regards, Easify Team.
phybone
2025-02-10
Thank you for the 5-star rating! We truly appreciate your support for Easify Product Options. It means a lot to us to know that you’re enjoying the app. If there’s anything we can do to make your experience even better or if you ever need assistance, don’t hesitate to reach out. We’re always happy to help and would love to hear any feedback you have! Thanks again for your support! Best regards, Easify Team.
BUNGUBOX
2025-02-10
Rich feature set that is almost overwhelming, but once you figure out all of the features, it is very powerful. I especially like the ability to toggle the option sets so that they can be hidden to take up less space on the page. They also have very good multilingual support, i.e. the ability to display my options in multiple languages. Not many apps support this. Their support team was very quick to respond and was very helpful. Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that Easify Product Options has been a powerful tool for your store and that features like the collapsible option sets and multilingual support are making a real difference for your business. We designed these features with flexibility in mind, so it’s incredibly rewarding to know they’re working well for you! We completely understand that the feature set can feel a bit overwhelming at first, our goal is to empower merchants without compromising on usability. If you ever have questions or need tips as you explore more of the app’s capabilities, our team is always here to help. Thanks again for choosing Easify. If there’s anything else we can do to help you succeed, don’t hesitate to reach out. We’re here for you! Best regards, Easify Team.
Timber Engraves
2025-02-09
I can't fault this app add-on - it's truly exceptional. With outstanding customer service and a brilliantly designed app, Easify is perfect for anyone looking to add customisation to their store. I've been working with Charles from Easify’s support team to tailor the app to our website’s needs, and he has been incredibly helpful every step of the way. His support has made the process seamless and stress-free. Thank you, Easify! Thank you so much for your amazing review! We’re thrilled to hear that Easify Product Options has been the perfect fit for your store and that you’ve had such a positive experience customizing it to your needs. We’re especially happy to know that Charles was able to support you every step of the way, making the process smooth and stress-free. We’ll be sure to pass along your kind words to him, he’ll be delighted to hear that his assistance made such a difference! If you ever need anything else or have ideas for how we can improve, don’t hesitate to reach out. We’re always here to help and support your growth. Thank you again for choosing Easify Product Options! Best regards, Easify Team.
KBs Embroidery & Gifts
2025-02-07
There was a conflict between my theme and Easify. Hannie worked with her team, Charles and Violette to get everything straightened out. Thank you for sharing your experience with Easify Product Options! We’re glad to hear that Hannie, along with Charles and Violette, was able to work closely with you to resolve the theme conflict and get everything running smoothly. Our team is dedicated to finding solutions quickly and efficiently, and it’s wonderful to know their efforts made a positive difference. If you ever need any further assistance or have questions, please don’t hesitate to reach out. We’re always here to support you and ensure your experience with Easify Product Options stays seamless. Best regards, Easify Team.
Big Mouth Candy
2025-02-06
Have to say it really is a great app and add on to our store. It was able to save us a lot of money on web design. The help and support is very quick and they are always more than happy to help. Would definitely recommend this to anyone looking to go past the basics of a normal website. The help especially from Lich was amazing very quick and speedy and always kept in contact. Thank you so much for your thoughtful review! We're thrilled to hear that Easify Product Options has been a valuable addition to your store and helped you save on web design costs. Making advanced customization accessible and cost-effective is exactly what we strive for, so it’s incredibly rewarding to know it’s making a difference for you. We’re also delighted that our support team, especially Lich, provided quick and attentive assistance. We’ll be sure to share your kind words with him, he’ll be happy to know he made a positive impact! If you ever need further assistance or have any suggestions on how we can improve, we’d love to hear from you. Thanks again for your recommendation! Best regards, Easify Team.
Ō la belle vie
2025-02-06
excellent app with amazing support if you need help setting an option or anything. really glad I found that app ! Thank you so much for your fantastic review! We're thrilled to hear that you’re enjoying Easify Product Options and that our support team has been there for you whenever you needed assistance. It’s always our goal to make sure setting up options is as smooth as possible, and we’re glad we could help. We’re equally happy that you found our app and that it’s been a great fit for your store. If you ever need anything else, whether it’s support, advice, or suggestions on how to get the most out of the app, don’t hesitate to reach out. We’re always here to help. Best regards, Easify Team.
Bk Interior Design
2025-02-05
Great app. Very fexible and many options to play with. Very Good support team as well Thank you so much for your thoughtful review! We're delighted to hear that you're enjoying Easify Product Options and finding it flexible with a wide range of options to customize your store. Our goal has always been to make it easy for merchants to create unique product experiences, so it’s wonderful to know the app is meeting your needs. We're also grateful for your kind words about our support team. We truly believe that great support is just as important as great features, and our team is always here to ensure you have a smooth experience. Whether it’s troubleshooting, setup assistance, or just exploring new possibilities with the app, we’re happy to help whenever you need. If you have any questions, ideas for new features, or need support in the future, don’t hesitate to reach out. We’re here to help you get the most out of Easify Product Options. Best regards, Easify Team.
Oh Stitch, Please (Embroidery, DTF, Vinyl)
2025-02-05
Great app. Customer service was helpful. Thank you so much for your feedback! We're delighted to hear that you’re enjoying Easify Product Options and that our customer service team was able to assist you effectively. Providing a seamless experience with both the app and our support is something we truly strive for, so it’s great to know we’ve met your expectations. If you ever need assistance again, have questions about features, or would like to explore more ways to get the most out of the app, don’t hesitate to reach out. We’re always here to help and support your Shopify journey. Best regards, Easify Team.
ShopGRC
2025-02-05
App is great. There are sometimes where assistance is needed but Support is fantastic! Easily accessible and sticks with you until problems are solved. Hannie was great!! Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying Easify Product Options and that our support team, especially Hannie, provided the assistance you needed. Your kind words truly mean a lot, and we’ll be sure to share your feedback with her, she’ll be thrilled to know she made a positive impact. We truly appreciate your 4-star rating, and we’d love to learn how we can make your experience even better. If there’s anything specific that could help us earn that 5th star, whether it’s improvements to the app or enhancing our support, we’re all ears. Your feedback is invaluable in helping us grow and provide the best possible experience. Thank you again for choosing Easify Product Options. We’re always here whenever you need us and look forward to continuing to support your success. Best regards, Easify Team.
Hermosa
2025-02-02
I have a problem with app but Lich resolve that problem in 5 minutes, thank you so much! Thank you for sharing your experience with Easify Product Options! We’re sorry to hear that you encountered an issue, but we’re so glad that Lich was able to resolve it quickly for you. Our goal is to provide fast and efficient support so that you can continue running your store without any disruptions, and it’s great to know we could assist you in just a few minutes. If you ever run into any other questions or need further customization, don’t hesitate to reach out. We’re always happy to help and ensure you get the most out of the app. Your feedback is invaluable in helping us improve, so if there’s anything we can do to enhance your experience, we’d love to hear from you. Best regards, Easify Team.
ColorHub
2025-02-02
While Easify’s customer support is exceptional, unfortunately, that doesn't make up for the fact that the application itself is highly unstable, filled with critical bugs, and simply not reliable for a professional e-commerce store. For over two months, I have been in a constant back-and-forth with their team, reporting issues that they would fix, only for even more serious bugs to appear. I genuinely felt like I was acting as a tester for their app, rather than using a fully developed and stable product. At one point, I was even willing to remove my purchased and installed Shopify theme, believing that the excessive bugs were due to a compatibility issue with Easify. However, after switching to another app, all issues were resolved, proving that the root problem was indeed Easify’s unstable core functionality. Major Bugs Encountered (Critical for User Trust & Store Credibility) Severe pricing and cart issues that make the store look like a scam * The price displayed on the product page does not match the price in the cart. * The cart shows a total of zero, even when products are added. * The "Add to Cart" button gets stuck on a loading loop, preventing purchases. * The cart total sometimes remains even when all products are removed. * The cart counter in the header does not match the actual cart quantity. Checkout & Ordering Issues * Custom options do not appear in the cart for products with a minimum order quantity. * The Edit button for cart items does not appear, even though it's enabled. Unwanted & Broken Display Elements * The wholesale pricing table appears on pages where it shouldn’t. * Discount text appears in the cart for products that don’t have discounts. * Custom options appear as standalone products in “You may also like” and “Recently viewed” sections. Inconsistent UX After Clicking "Add to Cart" * On some pages, a pop-up modal appears instead of a redirect to the cart. * On others, the button remains stuck on loading and never adds the product. Dynamic Pricing & Custom Options Failing * Product prices do not update dynamically when Easify add-ons are selected. * Wholesale pricing table disappears on some product pages. I tried everything to make this work. I invested time, patience, and effort, thinking the bugs would eventually be resolved, but every fix led to more issues. In the end, I had to switch to another app and redo my entire setup because Easify simply wasn’t stable enough. If you need a reliable, bug-free solution for product customization, I strongly do not recommend this app. It’s a nightmare to maintain, and the risks of it breaking your store are simply not worth it. Thank you so much for sharing your experience with Easify Product Options! We’re absolutely thrilled to hear that you’re enjoying the app and that it’s been a positive addition to your store. Your kind words about our attention to users and commitment to making things smooth and hassle-free mean a lot to us. We genuinely strive to put our users first, so it’s rewarding to know that our efforts are reflected in your experience. If there’s ever anything else we can do to assist you, please don’t hesitate to reach out. We’re here to help every step of the way! Best regards, Easify Team.
Pro Safety Signs
2025-01-31
Unfortunately, I had to change my review as the plugin is not performing as expected. These guys have amazing support and are quick to answer, but unfortunately, after 5 days of constant back and forth, they were not able to get the plugin to work, so we had to move to another plugin. If Shopify offered a ticketing system, the whole process would probably be more effective. Every single time I raise the issue again with the developer, I have to explain it from the very start and upload videos, screenshots, etc, instead of just pulling up our chat history... Dear Pro Safety Signs Store Owner, We're truly sorry to hear about your frustrating experience with the Easify Product Options app. We sincerely appreciate your patience and the time you took to work with our support team. We recognize that our usual level of support fell short in your case, and that’s on us. Unfortunately, your request came during our Lunar New Year Holiday, a time when our response times were slower than usual, leading to delays in resolving your issue. That is not the level of service we aim to provide, and we deeply regret any inconvenience this caused you. Regarding the need to repeatedly explain your issue to different support agents, we completely understand how frustrating that must have been. That was our mistake. We take full responsibility and will retrain the support agent involved while also improving our internal system to ensure a smoother experience in the future. Your feedback highlights a real issue, and we are committed to fixing it. We truly hope you’ll give us another chance to earn back your trust. If there’s anything we can do to make things right or if you have any additional suggestions, please let us know. Thank you for your patience and understanding, and we wish you all the best with your store. Best regards, Easify Team.
Magnetic Prints
2025-01-30
I needed some help customizing the settings for my checkbox and Lin helped me greatly in under 5 mins when I reached out to them. This is such a great app for my store. Thank you for sharing your experience with Easify Product Options! We’re so glad to hear that Lin was able to assist you quickly and efficiently with customizing your checkbox settings. Providing prompt and helpful support is something we always strive for, and we’re happy to know it made a difference for you. It’s also great to hear that the app has been a valuable addition to your store! If you ever need further assistance or have any feedback on how we can improve, don’t hesitate to reach out, we’re always here to help. Best regards, Easify Team.
Msofas LTD
2025-01-27
Very good Thank you for your feedback on Easify Product Options! We’re happy to hear that you’ve had a positive experience with the app. Our goal is to provide a reliable and user-friendly solution for customizing product options, and it’s great to know it’s working well for you. If you ever have any questions, need assistance, or have suggestions on how we can improve, we’d love to hear from you. Your input helps us continue enhancing the app to better support Shopify merchants like you. Best regards, Easify Team.
Umi & co.
2025-01-27
So far so good, easy set up and friendly and quick help through the chat function. I´m excited to use the add on in my Shopify shop. Thank you for your feedback on Easify Product Options! We’re glad to hear that the setup was smooth and that our support team was able to assist you quickly through the chat. Providing a user-friendly experience and responsive support is something we strive for, so it’s great to know that it’s been helpful for you. It’s exciting to hear that you’re looking forward to using the app in your Shopify store! If you ever have any questions or need further assistance as you explore its features, don’t hesitate to reach out, we’re always happy to help. Best regards, Easify Team.
Jazzy Giraffe
2025-01-27
A great app and Lin was a brilliant help Thank you for sharing your experience with Easify Product Options! We’re delighted to hear that the app has been working well for you and that Lin was able to provide the support you needed. Making sure our users get the most out of the app is a top priority, and we’re glad Lin could assist you along the way. If you ever have any questions, need further assistance, or have suggestions on how we can improve, we’d love to hear from you. Thanks again for your support, we truly appreciate it! Best regards, Easify Team.
LouLouBelles Press On Nails
2025-01-26
The app work well with lots of options available. Customer service is always helpful and quick response. Shout-out Anne. Thank you for your kind words about Easify Product Options! We’re happy to hear that the app has been working well for you and that the options have been helpful for your needs. We’re also glad our support team has been able to assist you promptly. Anne will be thrilled to know she made a positive difference! If there’s ever anything we can do to make your experience even better, feel free to let us know, we’re always here to help. Thanks again for sharing your feedback, it’s truly appreciated! Best regards, Easify Team.
C7skates
2025-01-24
Lich was incredibly helpful in getting my settings properly configured. Thank you for sharing your experience with Easify Product Options! We’re thrilled to hear that Lich was able to assist you in configuring your settings smoothly. Providing reliable and helpful support is a top priority for us, and we’re so glad Lich made a positive difference for you. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out. We’re always here to help! Thank you again for choosing Easify Product Options, we truly appreciate your support! Best regards, Easify Team.
Lil' Baby Cakes
2025-01-23
Excellent app. Easy set-up and worked flawlessly. Need a quick question answered by tech support and they responded quickly. Thanks. Thank you for sharing your experience with Easify Product Options! We’re delighted to know that the app has been straightforward to use and that it has seamlessly integrated into your store’s workflow. It’s also wonderful to hear that our support team was able to assist you quickly and efficiently. We work hard to ensure our merchants feel supported whenever they need help, so your feedback means a lot to us. If you ever have more questions or suggestions, we’re always here to assist and improve. Best regards, Easify Team.
Chatterbox Labels
2025-01-23
Great app to add options and customizations to your products. Feature rich and after an initial learning it is quite easy to use. Our website is for personalized products so we are very dependent on this app. Removes the need for additional coding saving countless hours and improves sales. Highly recommended over using Shopify variants Thank you for sharing your experience with Easify Product Options! We’re so glad to hear that the app has been helpful for your personalized products and has saved you time while improving sales. It’s great to know you’ve found it easier to use after getting familiar with it. Your feedback means a lot, and we’re happy the app has been a good fit for your needs without the hassle of additional coding. If there’s ever anything we can do to make the app even better for you, feel free to reach out, we’re always here to help. Thanks again for recommending Easify Product Options! Best regards, Easify Team.
Everything Locks
2025-01-22
Honestly, Easify is the BEST plugin for my Shopify store! It allows for SO much customization for my customers to choose what THEY want! SO WORTH THE $10 A MONTH! Thank you so much for your amazing feedback! We’re thrilled to hear that the Easify Product Options app has been the perfect fit for your Shopify store and that you’re enjoying the level of customization it offers. Helping you provide your customers with exactly what they want is what we aim for, so your kind words mean the world to us. We’re also glad you find the app’s value worth the cost – it’s always our goal to provide tools that are both powerful and affordable for our users. If there’s ever anything we can assist you with or if you have suggestions for improvement, don’t hesitate to reach out, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to continuing to support your store’s success! Best regards, Easify Team.
Sunstreet Bakery
2025-01-22
great app and great service - quick and efficient Thank you so much for your kind feedback about the Easify Product Options app! We’re thrilled to hear that you’re happy with the app and the service provided by our team. Ensuring quick and efficient support is something we strive for, and it’s wonderful to know we’ve met your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to continuing to support your store’s success! Best regards, Easify Team.
2025-01-21
Great app, especially for bulk customization. Great customer service. Thank you so much for your kind feedback about the Easify Product Options app! We’re thrilled to hear that it’s been a great tool for bulk customization and that you’ve had a positive experience with our customer service. Providing a reliable and user-friendly app, along with helpful support, is always our goal, so your recognition means a lot to us. If you ever have any questions or need assistance, please don’t hesitate to reach out, we’re always here to help. Thank you for choosing Easify Product Options, and we look forward to continuing to support your store’s success! Best regards, Easify Team.