Reviews for DropCommerce: US Dropshipping

Great customer support! Fast and responsive with the live chat and they were able to answer all of my questions. The products look good and the shipping times are great.

Awesome looking products with fast shipping times and solid customer support! Would 10/10 recommend to anyone!!

First and foremost, I love this product. The app itself makes finding reliable suppliers with amazing products incredibly easy. The integration with the Shopify site is fantastic, and I appreciate the detail to which they allow product importation. Where this app lacks is customer service. I purchased the website build out package which promises 3 months of automated shipping help. I have not gotten the help I need with a single shipment, and have had to complete them all myself, despite following the team's instructions and switching on automated shipping. The one shipment they did assist with, they didn't even pay out for both suppliers so only one of the products from one supplier was fulfilled-- so I had to follow back up and complete the order myself so that my customer could receive the full order they had already purchased and paid for. Then, when I reach out to customer service (which I've done multiple times), they are less than helpful. I didn't purchase their most expensive plan and pay for automated help to receive little to no true support, with customer service reps that could seem to care less if my problem is solved. TLDR; The app is great, the customer service team is less than helpful.

We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.

Hello how can i cancel my subscription? I can't find it anywhere... i don't want to pay for anything

Do not Reply to Customer Situations or Care to Help. Ignored . I Have paid them a couple years now and wish I knew earlier

As a supplier having integration issues. Shopify points the finger at drop commerce. Drop commerce hasnt really been any help and has seen but ignored my messaged for multiple days. Would not recommend based on poor response/service time.

Received professional timely support. Selection of products is different than I have seen on other applications. You can try it for yourself to see if you like it.

19 amonth to add 25products!!!!! NOT START UP FRIENDLY GOODBYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.

This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!

This app is awesome! The collection of suppliers is high quality compared to other similar supplier bases! Support is so responsive and rapid! Liked it a lot and highly recommended !

It's a great source to get you going with drop shipping. They provide timely technical support when needed.

So far this app is a great source for dropshipping after reading all the reviews I decided to give it a try. So far it has worked great. I would recommend to any new seller.

We just recently added DropCommerce and have had a few orders so far. Excellent customer support and easy to setup and use. Having REAL US based brands to dropship was super important to us, so that's one of the biggest positives here.

DropCommerce is offering every bit of ethical standard business practices to their members that since HeavenAh Organics has recently opened in September 2021 must add that because of their variety of suppliers, and super awesome support, we want to commend them in every way possible: thus thee review! If there was a hundred stars DropCommerce would get it from us! We thank you so much for helping our business grow, and bless you always. Blessings, Nia~AhHeavenAh Organics!

We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.

I love the fact that the suppliers are from the US or Canada because it's reassuring to me and my future customers that they are getting products that are made with top quality materials, made with care and will last them the many years to come!

Great selection of products, great suppliers that you can connect to. A variety of products to have a great shop! I will continue work with them.Thank you for the support

It was really convient and the staff was efficient in setting the store up in a small time frame. They did a great job with the store.

I use DropCommerce as a new supplier. Alex and Jim are absolutely fantastic. I had some issues with my catalogue and wow, every email gets answers within minutes and solution was found quickly. Absolutely courteous, prompt and professional. Look forward to growing with DropCommerce and I see a large organization in the making, the foundation is there.

I use the app as a supplier and so far very happy with our account set up smooth process and prompt responses to my inquiries. The customer service is great and directive! Thanks! Triout

Best app for dropshipping. High quality products, suppliers are really good brands that we can trust. My struggle with Oberlo was that I didn't want to offer a long shipping wait-time. And shipping from U.S makes a huuuge difference. Also, the app dashboard is super organized, making it easier to find suppliers, products, contact vendors etc

I'm new to Dropshipping but I'm so glad I found DropCommerce. Their team have been super quick to address any queries I'd had, and more importantly, they have an excellent set of high-quality products made in the USA. I'm excited to see how it goes with them and will update with another favourable review, I'm sure. Keep up the good work, guys!

I enjoyed exploring the various plan options and services DropCommerce has to offer. Having the option to choose products by suppliers, product category, and product type really made it easy for me to find, and choose the products I liked. I also like knowing I can opt in for one of the preloaded sites at a later date. In summary, DropCommerce, is convenient, and easy to use. DropCommerce exported my product list onto my store with all the item details, very quickly. I am definitely looking forward to utilizing your services long term.