Reviews for Data Export IO: Reports

Fantastic App - exactly what I needed to export data regarding shipping status from my tracking numbers. Life saver.

Reuben helped me get set up - I had a specific inventory report I was needing to run and he helped me knock it out in 10 minutes. All set for automation now. Good app!

I needed to export custom data from our Shopify app, and this app was just the ticket. In addition, to get me started out with it, Vincent at their helpdesk helped out be writing the first report for me, saving me tons of time, and getting me kickstarted for further use. Thanks very much for a great app, and even better support!

I installed this on my production store last night. Needed help installing it on the dev store this evening, and the help desk has been great! The reporting is easy to understand and use. Thanks for a great product!

The Data Export app is a solid app. It is straight forward and operates as advertised. Support is excellent and very responsive.

Excellent customer service. Daniel helped me get the customized report setup that I needed and it will definitely save me some time! I am still new at using it, but quickly caught on to how data can get extracted.

We are in the free trial version. So far product is great. with an Excellent support..! We definitely will buy the product.

This application does exactly what it sets out to do, and the support team for Data Export is friendly, helpful, and responds very quickly!

This app solved a huge problem for me, order fulfillment has never been easier! They offer support ALL THE TIME can you believe it?! by actual human beings who know what they're doing. Highly highly recommended!

We are using data export to create a form that's required by our delivery service company, and it really makes our life easier to have this done in a few clicks. And the support team is amazing, they helped us a lot when setting up the report we need.

Fantastic App, I have automated my report to run every morning before I get into the office so I am ready to kick off my day with the information i need. support is really helpful, 5*

Great, privacy focused reporting option. Very deep capabilities without needing an external DB. Super customer service!! Fast, always find a solution and know their product well. Great job guys!

Charming Charlie

2020-08-16

United States

I used the App to export sales orders and transmit the orders to my suppliers via FTP. The customer service is the best. I wasn't able to connect with my supplier via FTP, I asked for help with the set up, Arun from Data Export actually took over and worked with the supplier's IT department and got the set up for me, thank you Arun. Great App.

awesome. vincent is a great support agent!!! helped me with all of my questions and concerns, and made me understand the app more.

Finally the solution to all the data metrics we have been looking for! And not to mention there is fast and wonderful technical support. I really recommend this app for anyone looking for great reports or with a need to export all the data hidden away within Shopify.

One of the best app on automated reports. Amazing customer service as well. Keep up the good work guys!

The app is extremely comprehensive. It has every field you can imagine needing to export. But, there are still special use cases that the preconfigured program doesn't cover. I contacted support asking for help and within a day the support had created a script for just my use case. This isn't the only time they have done so. Perhaps one of the best customer services i have come by so far within the Shopify app store.

I built a bunch of fundraiser pages inside of my site. We had over 20 pages with their own products to sell and they wanted individual reports on what their totals personal totals were at the end of each day. This app came in huge for us to accomplish just that! Amazing.

I have tried several data export apps and this is the only one that goes to the extra mile when I request customized changes on any given report. Arun response is always fast and positive. My store now depends on this app reports that I can find anywhere else.

So far I am LOVING the app! My first day of having it and I used the chat to get help creating a report. They were so quick and made me exactly what I wanted! I am so so so pleased <3

I've had incredible and fast support since the first day I had installed it. Report customization is great also.

Sam is great, He even helped me with google sheets and showed a way on how the excel can make the work easier for my task

Great app. Very powerful. Enables you to get any of your data, customized how you want it, delivered when and it whatever format you need.

Being a newer company and having to deal with taxes, this application has been a lifesaver! I got a little lost in the crazy good amount of reports available and right when I needed it most, Dominic popped into the chat and created a report that included EXACTLY what I needed and in minutes! I am so pleased and feel very grateful that I was able to find this app so easily!!

Excellent Customer Service. Ability to modify and organize data that Shopify maintains (even stuff you can't see in analytics/reporting). These folks have been responsive to my needs and assisted in building my perfect report. PayPal is a payment option on our site. I needed to itemize our sales based on 'location' and 'product' type. I struggled to find common ground between PayPal payout reports, Shopify payout reports and Shopify Analytics/Reporting. The challenges were: 1. Shopify Finance Analytics reports include all purchases (we take PayPal too) while their Sales Analytics include only Shopify sales, omitting PayPal data. 2. Shopify payout time of day (5pm for us) does not line up with PayPal (midnight), not allowing orders from PayPal to be included in payouts data from Shopify after 5pm. If someone placed an order and paid with PayPal after 5pm on the day of a Shopify payout, that order would not be included in the payout. It was included in PayPal's payout reporting as well as the subsequent Shopify payout. Extra work to reconcile the two (three). Shopify is unable to change our payout time of day to coincide with our time zone (Pacific). So, I was left to either track and subtract the latent PayPal orders between 5pm-12pm and use Shopify Finance Reporting, OR deduct PayPal orders from the Sales Reporting. I figured this out and could limp along with a bunch of extra time spent and opportunity for error. Then I discovered this app. For 5 bucks a month, I need 4 reports. $1.25 per report is saving me a ton of time headache. Whoop! Love it. The only negatives I find are related to time. It takes a while for a report to be created and delivered by email. It took a day or two for turn around from Data Export when they were assisting with report creation. However, their assistance with report creation brought in components of the app that were only available otherwise at a higher per month charge. My rate stayed the same.