Reviews for Customily Product Personalizer

Amazing Josema was amazing help in learning how to use the app

Excellent experience with Customily. The support team and dev team are so helpful. Whenever there are problems using the app, they always reach out to us promptly. They keep upgrading to enhance customer satisfaction with the personalized products. What we love most is the real-time preview - making products much more attractive to customers. Highly recommend!

Parece que esta aplicación se hizo exactamente para cumplir nuestras necesidades, nos gusta bastante y estamos emocionadas por sacarle todo el provecho! Tiene todo lo que hemos querido personalizar y más! Gracias equipo Customily

OUTSTANDING software! Unless you've been living under a rock, then you know that personalization is key in the POD space. Let's face it.. print on demand has become a commodity.. if you REALLY want to differentiate yourself, allow your customers to personalize their POD product. There is a bit of a learning curve, but tech support is fantastic and once you figure it out it's not that difficult. I've tested EVERY customizer product currently available as of Dec '23.. Hands down Customily beats them all easily. This is a complete game changer for me.

One of the worst apps I ever worked on They don't have auto-save features, after working for 3 hours and my connection failed, I had to start all over again and this is not the first , second or third time this would be happening. Secondly the app loads very slow

I absolutely recommend this app. They have top notch customer service and they will go above and beyond to help you with any issues. They reached back out immediately and even got on a zoom call with me personally to walk me through my issue step by step, found an issue in the code on my Shopify store and fixed within an hour!! Jose is amazing and super easy going and explains things thouroughly for you to understand and he also recorded the session for me so I could go back and watch at any time. They also have step by step videos on Youtube you can watch at any time for several different features.

Florencia and the Dev Team are miracle workers. We reached out about some of our store's most heavily customized products that needed additional coding and they made the changes within a few days! So impressed with the customer service and our team is really enjoying the hands on control of creating our own templates and option sets. We find the Customily app to be a great add-on to elevate our store and engage our customers. Thank you so much!

Excellent app for offering personalized product to our customers AND excellent support. Customily support is always quick in responding to our questions and resolving any issues we have had along the way.

After trying several customisation apps, I found Customily to be the best regarding value, price, service, and robustness. I had many technical issues to accommodate, and the app needed to be fully functional and cost-effective without hidden fees. I truly thought I would never find the right app because of my requirements. But after much testing, Customily worked well and delivered on its promise without problems. The con of this app is that sometimes it is challenging to set up your custom products when one is a beginner. But the support I have received has been fantastic. I actually like to play and experiment with it. Customily is great! It's super to be using it again. Thank you.

I am incredibly grateful for the exceptional support provided by the Customily team. Their support representatives and DEV agents have been instrumental in ensuring a seamless experience with the app. Their prompt responses, deep technical knowledge, and unwavering dedication to resolving any issues have truly impressed me. It's rare to find a team so committed to customer satisfaction, and I'm fortunate to have had their assistance throughout my journey with the app. Thank you, Customily, for setting the bar high and delivering top-notch support at every step.

I used the app for more than 1 year it all good and perfect and the customer support is perfect I recommended

Today I received support by Zoom from Josema. It was an excellent meeting where my doubts were answered. This meeting with José helped me learn more about using Customily to improve my business. Thank you for the Amazing support we have received from you.

Great customisation app with so many options and a very responsive team! Thank you for all your help!

I am just beginning with customization. Being new, I was amazed with their support staff. They reached out to offer assistance which meant alot. After going through their training, I feel really good about joining their community of users. Looking forward to working with the Customily team.

Customily has gone above and beyond with there customer service. I struggled trying to figure it out and with the help of customily and Josema and many many videos and live sessions, I've got most of it worked out where I can start customizng certain products. Still have alot to learn with customizing other products, but they have great videos and customer support to help me along that way. Highly recommend Customily. Thank You Martina and Josema! :-)

we've been using customily for a while for all our personalised jewellery and ashes memorials etc. You can try it out on our website www.featherlings.co.uk

Most professional team we have ever dealt with particularly Mr. Jose! Bro you are real Gem. Just Amazing <3

Customily might initially appear overwhelming with its impressive array of tools and features, but what truly sets them apart is their exceptional support staff. Throughout my learning process with their app, I've reached out to them multiple times, and I must say, their patience and assistance have been outstanding in every chat. I want to extend my heartfelt gratitude to the entire team for providing such an incredible product and backing it up with an amazing support system! This five-star review is well-deserved.

Customily is a game-changer for our store! The level of customization is unparalleled, and our customers love how easy it is to personalize their purchases. The user-friendly interface makes creating unique designs a breeze. Plus, the app is reasonably priced, making it a cost-effective solution for our business. One of the best features is the seamless integration between design and production. The quick and convenient link ensures that our custom products are made and shipped in no time. The support team is also outstanding, always ready to assist and address any questions promptly. Highly recommended for any store looking to boost customer satisfaction with personalized products. Thank you

Highly recommend! Customily is a top-notch app that serves most of the existing requirements you ask for in personalizing POD products. The feature are up-to-date and the support agents work with great attitude and timely manner. There are of course some hiccups during the utility of the app like maintenance or down system, but they take a reasonable time to handled and resolved. In general, we really appreciate Customily and hope we can have more new features in the future.

One of the best and worth using custom apps. Support enthusiastically supports the team. There are some points that Customily can improve in the near future. 1. You can export and import option sets together. 2. When uploading clipart values ​​to the option set, you have to upload each value, not all of them up for a while. Having to enter the image option manually can be confusing. 3. In the template when selecting any layer, do not know the position of that layer relative to other layers. (is it in the middle or left or right). 4. App sometimes lags

So far I love this app, still learning but the customer is excellent!! Thank you for being there! Great App :)

tôi chưa thực sự làm quen hết với các tính năng của app, mặc dù đội ngũ support rất tốt tuy nhiên vẫn có rất nhiều điều khiến tôi thấy khó hiểu, có lẽ tôi cần thêm thời gian để tìm hiểu sâu hơn về những chức năng của app.

I really like selling personalized products, I choose Customily and find it very right, easy to use, enthusiastic support

Customily is a game changer for my POD business and personalization has increased my AOV Customily Support Team has been remarkable. From the moment I reached out for assistance, their exceptional service and dedication left me thoroughly impressed. The one:one training with Josema Rodriguez has exceeded my expectation. He takes his time to explain the system and provide accurate and comprehensive solutions when I have had issues with my products. At one point, he helped me with my design on Photoshop to resolve the issue of an image size on a shirt . This personal touch left a lasting impression on me and further solidified my belief in their commitment to customer satisfaction.